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Very nice hotel ,perfect location. The service was truly exceptional, fantastic staff.the only side down it was our second stay there and they give us a smoking room and we had a problem sleeping and when we called the duty manager didnt do nothing about it .so if you booked there make sure u request ...
Staff were friendly, helpful and attentive. Hotel is in a brilliant location - lots to do on the doorstep but quiet and tranquil inside. Rooms were clean, breakfast and dinner in hotel restaurant was varied and tasty, Overall, very good value for money. If you want to be in Old Town and within walking ...
Nice hotel and clean but some staff were terrible and thet should all have a training on how to make good drinks. they were also very tactless. the menu was also very limited. some of the staff was too inexperienced.
I have been to Marrakech many times and stayed in every level of hotel from modest riad to the grandest in the country. I have enjoyed most of these experiences on some level and always look forward to returning there. Whilst staying in said grandest hotel a friend recommended the restaurant AL FASSIA ...
We went to Marrakesh for a wedding and was recommended the hotel and it didn’t disappoint from beginning to end. We had a suite with private pool which was lovely only wish we had more time there to use it. The staff couldn’t do anymore for you. The owner was also around and always made an effort ...
Room was great - clean, cosy, large, and they had gone above and beyond with our special request as well. One complaint though: the breakfast was not organised at all. Out of items quick (there were not even 10 people eating), lack of staff around to help, very small selection of food.
Originally we had booked a double room but on arrival & seeing a suite we upgraded as much more space & we wanted to treat ourselves. The beds were extremely comfortable. The staff were incredibly helpful. Nothing was too much trouble, they would book Taxi's for us, organise us lunch, sourced a hairdryer ...
The staff of the hotel were very nice and friendly. Good location, clean, good breakfast. Just matters and pillows were little less comfort and hard to sleep other than that I really like it.
Very nice hotel for a couple. Conveniently located about 5min walking from the main square. The staff was very welcoming and the room very clean and in good condition. Just a curtain separating the bedroom from the bathroom is the only less positive feature.
overall was good experience , most of staff are polite and helpful , Wifi is very weak and not usable unless near main reception , rooms are big and comfortable and food was excellent , there is a bus to old city and it was handy , one swimming pool is heated and was perfect plus small kids one also ...
The Skybar is a great place to view the city from the top of the hotel. The restaurant attached to it is phenomenal and made a nice change from the food in the old town. Expedia stated that taxes fees had already been paid but we were made aware that this did cover the local city tax upon ...
This is a luxury 5 stars hotel. You will appreciate. All is extremely good except one thing: the prices of the items you will purchase/use/eat/drink there. Some examples not to do: a breakfast in your room 43EUR, a red bull in the mini bar 7EUR, a breakfast at the beautiful bar in the sun near the ...
Staying here was okay, in general, the staff was helpful and friendly. the problem was it just wasn't the greatest hotel. It's difficult to explain, because nothing necessarily was wrong (for the most part read later) but the lobby looks beautiful, along with the bar and many lounge type areas. The ...
Very old Crew did great job making us happy Needs lots of fixing every where Location very noisy You feel between family Bath rooms need lights Very dark when showering Over priced Aziza latif and the rest nice help
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