expedia

Overview of Sofitel Marrakech Palais Imperial

Photo gallery

Guest reviews

4.1/5 Very Good
355 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

Explore the area

Popular LocationKoutoubia Minaret9 min walk
Popular LocationMenara Mall14 min walk
Popular LocationJemaa el-Fnaa16 min walk
AirportMarrakech (RAK-Menara)11 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Mountain View (Prestige)

    Room amenities

    • 731 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed, Mountain View

    4.6/5 guest room rating

    Room amenities

    • 474 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, Multiple Beds, Mountain View (Opera)

    5/5 guest room rating

    Room amenities

    • 872 sq ft
    • Mountain view
    • Sleeps 6
    • 2 King Beds
    More details
  • Luxury Room, 1 King Bed (Mosque view)

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Luxury Room, 1 King Bed, Pool View

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Marrakech

Located on the boardwalk, Sofitel Marrakech Palais Imperial is in Marrakech's Hivernage neighborhood, a walkable area with good shopping. Jemaa el-Fnaa and Palais des Congres are notable landmarks, and travelers looking to shop may want to visit Avenue Mohamed VI and Menara Mall. Le Jardin Secret and Menara Gardens are not to be missed. Spend some time exploring the area's activities, including golf lessons and golfing.

Visit our Marrakech travel guide
Map
Popular Location

What's nearby

  • Koutoubia Minaret - 9 min walk
  • Menara Mall - 14 min walk
  • Jemaa el-Fnaa - 16 min walk
  • Palais des Congres - 19 min walk
  • Saadian Tombs - 19 min walk

Getting around

  • Marrakech Central Station - 21 min drive
  • Marrakech (RAK-Menara) - 25 min drive

Restaurants

  • Le Jardin — 1 min walk
  • Orangerie — 1 min walk

About this property

Sofitel Marrakech Palais Imperial

Luxury Marrakech hotel in Hivernage, near Jemaa el-Fnaa
Along with 3 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free manager's reception. Additionally, an indoor pool, a nightclub, and 4 bars/lounges are onsite. All 189 shared rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and plasma TVs.
Sofitel Marrakech Palais Imperial offers 189 shared accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SO SPA. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Free valet parking
Free 24-hour roundtrip airport shuttle
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MAD 250 per person
3 restaurants and 1 coffee shop/café
4 bars/lounges
Free daily reception
24-hour room service
Coffee/tea in common area(s)

Things to do

3 outdoor pools
Arcade/game room
Children's pool
Full-service spa
Health club
Indoor pool
Nightclub
Playground
Sauna
Shopping
Spa tub
Steam room

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Dry cleaning service
Free babysitting/childcare
Free supervised childcare/activities
Indoor pool
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Lockers available
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
English
French

Business services

24-hour business center
7 meeting rooms
Conference center

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Spa

Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Heating (climate-controlled)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/tub combination
Soap
Toilet paper
Towels

Entertainment

32-inch plasma TV

Food and drink

Free bottled water
Minibar

Outdoor space

Balcony

More

Access via exterior corridors
Connecting rooms available
Desk
Guidebooks/recommendations
Laptop-friendly workspace
Phone
Safe
Shared accommodations
Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets stay free
Up to 11 lbs

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MAD 50.0 per stay
Cribs (infant beds) are available for MAD 50.0 per day

Property payment types

American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MAD 250 per person (approximately)
  • Crib (infant bed) fee: MAD 50.0 per day
  • Rollaway bed fee: MAD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Marrakech Palais Imperial
Marrakech Sofitel
Marrakech Sofitel Palais Imperial
Sofitel Imperial Marrakech
Sofitel Marrakech
Sofitel Marrakech Palais Imperial
Sofitel Palais Imperial
Sofitel Palais Imperial Hotel
Sofitel Palais Imperial Hotel Marrakech
Sofitel Palais Marrakech
Sofitel Marrakech Palais Imperial Hotel Marrakech
Sofitel Marrakech Palais Imperial Hotel
Sofitel Marrakech Palais Imperial Hotel
Sofitel Marrakech Palais Imperial Marrakech
Sofitel Marrakech Palais Imperial Hotel Marrakech

Frequently asked questions

Can I cancel my reservation for free at Sofitel Marrakech Palais Imperial and receive a full refund?
Yes, Sofitel Marrakech Palais Imperial offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Marrakech Palais Imperial cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.
Is Sofitel Marrakech Palais Imperial pet-friendly?
Yes, this property allows pets with a maximum weight of up to 11 lbs per pet.
How much is parking at this hotel?
Self parking and valet parking are free at this property.
What time is check-in at Sofitel Marrakech Palais Imperial?
Check-in is from 2:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Does Sofitel Marrakech Palais Imperial provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Located in Hivernage, this luxury hotel is within a 15-minute walk of High Atlas, Avenue Mohamed VI, and Menara Mall. Jemaa el-Fnaa and Palais des Congres are also within 1 mi (2 km). Marrakech Central Station is 30 minutes by foot.

Guest reviews

4.1
Very Good
5 - Excellent
168
4 - Good
110
3 - Okay
45
2 - Mediocre
17
1 - Poor
15
4.3
Cleanliness
4.1
Service and Staff
3.4
Amenities
4.2
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Offensive, Lazy, Dishonest People, Poor sanitation in rooms. prepared food outside in cold weather without plate warmers or food warmers that worked. Guests asked staff to close open door to restaurant and they propped it open for their convenience instead. Lights was dismal and the feeling was dismal in rooms and restaurant.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location and style of the building. The staff of the hotel is very proffesional. Amenities and SPA are excellent.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

Stayed 5 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is absolutely beautiful and rich in Morroccan culture the decor is to die for and the staff was very pleasant

Stayed 4 nights in Dec 2019