Choose dates to view prices

Sofitel Marrakech Palais Imperial

Photo gallery for Sofitel Marrakech Palais Imperial

Primary image
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Suite, Multiple Beds, Terrace, View (Opera) | Terrace/patio

Overview of Sofitel Marrakech Palais Imperial

Sofitel Marrakech Palais Imperial

5-star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
Map
Rue Harroun Errachid Hivernage, Marrakech, 40000

Explore the area

  • Popular LocationKoutoubia Minaret9 min walk
  • Popular LocationAvenue Mohamed VI11 min walk
  • Popular LocationJemaa el-Fnaa16 min walk
  • AirportMarrakech (RAK-Menara)11 min drive

Room options

About this area

Marrakech

Located on the boardwalk, Sofitel Marrakech Palais Imperial is in Hivernage, a walkable area in Marrakech with good shopping. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cyber Park and Cyber Parc. Traveling with kids? Consider Agdal Gardens and Le Jardin Secret. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Bab El Djedid - 2 min walk
  • Koutoubia Minaret - 9 min walk
  • Avenue Mohamed VI - 11 min walk
  • Menara Mall - 14 min walk
  • Jemaa el-Fnaa - 16 min walk

Getting around

  • Marrakech Central Station - 3 min drive
  • Menara Airport (RAK) - 11 min drive

Restaurants

  • Extrablatt - 4 min walk
  • Epicurien Marrakech - 5 min walk
  • Amatto - 6 min walk
  • Lotus Club Marrakech - 7 min walk
  • La Villa des Orangers - 12 min walk

About this property

Sofitel Marrakech Palais Imperial

5-star luxury hotel in the heart of Hivernage
Near Jemaa el-Fnaa, Sofitel Marrakech Palais Imperial provides a free roundtrip airport shuttle, a nightclub, and a free daily manager's reception. Indulge in some rest and relaxation at SO SPA, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature garden views and more. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
Other perks at this hotel include:
  • 3 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free valet parking
  • Buffet breakfast (surcharge), an area shuttle, and ATM/banking services
  • A banquet hall, concierge services, and a front desk safe
  • Guest reviews speak well of the pool, helpful staff, and proximity to shopping
Room features
All 189 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • Balconies, heating, and daily housekeeping

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MAD 250 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Jardin
  • Orangerie
  • Oasis
  • So good
  • So zen

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free babysitting
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms - 7

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

78% of travelers were happy with check-in
Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Up to 11 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 50.0 per stay
Cribs (infant beds) are available for MAD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: MAD 250 per person (approximately)
  • Crib (infant bed) fee: MAD 50.0 per day
  • Rollaway bed fee: MAD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Marrakech Palais Imperial
Marrakech Sofitel
Marrakech Sofitel Palais Imperial
Sofitel Imperial Marrakech
Sofitel Marrakech
Sofitel Marrakech Palais Imperial
Sofitel Palais Imperial
Sofitel Palais Imperial Hotel
Sofitel Palais Imperial Hotel Marrakech
Sofitel Palais Marrakech
Sofitel Marrakech Palais Imperial Hotel Marrakech
Sofitel Marrakech Palais Imperial Hotel
Sofitel Marrakech Palais Imperial Hotel
Sofitel Marrakech Palais Imperial Marrakech
Sofitel Marrakech Palais Imperial Hotel Marrakech

Frequently asked questions

Does Sofitel Marrakech Palais Imperial have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Sofitel Marrakech Palais Imperial?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Sofitel Marrakech Palais Imperial on Oct 23, 2022 start from $297.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Marrakech Palais Imperial pet-friendly?

Yes, Sofitel Marrakech Palais Imperial allows pets with a maximum weight of up to 11 lbs per pet.

How much is parking at Sofitel Marrakech Palais Imperial?

Valet parking is free at this property.

What time is check-in at Sofitel Marrakech Palais Imperial?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Marrakech Palais Imperial?

Check-out is at noon.

Does Sofitel Marrakech Palais Imperial provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Sofitel Marrakech Palais Imperial located?

This family-friendly Marrakech hotel is located on the boardwalk, within 1 mi (2 km) of Bab El Djedid and Jemaa el-Fnaa. Cyber Park and Koutoubia Minaret are also within 10 minutes. Marrakech Central Station is 30 minutes by foot.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 177 out of 374 reviews
5 - Excellent 47%
Rating 4 - Good. 115 out of 374 reviews
4 - Good 31%
Rating 3 - Okay. 46 out of 374 reviews
3 - Okay 12%
Rating 2 - Poor. 19 out of 374 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 374 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

4.2/5

Property conditions & facilities

3.3/5

Eco-friendliness

5/5 Excellent

Elio, Studio City
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , exotic, modern, great location , hotel offers so much , we don’t want to go out , amazing spa , welcoming, great hospitality, comfortable bed, beautiful swimming pool . Wonderful people. Thank you so much to everyone.we will be back with family.
Stayed 1 night in Sep 2022

5/5 Excellent

Nabil
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with walking distance to Marrakech old city and also Marrakech new city. I enjoyed it
Stayed 3 nights in Aug 2022

4/5 Good

Yoav
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Great hotel great location great service
Stayed 4 nights in Jun 2022

3/5 Okay

Narek, Bromley
Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Without a doubt, this is a great property, beautiful area and great pools. However, there is barely anything to do at the hotel and the staff were missing the ability to provide a basic service... If you are travelling with kids, I'd stay away from this hotel as the Kid's club is nonexistent. Unless you want the kids to be just watching TV all the time. We were there around Easter and the hotel was hosting some meeting events that seemed to be getting in the way of everything... Whether it is a lack of enough staff or simply generally low standards, it was far away from the standards of Sofitel, having stayed in many-many Sofitels around the world.
Stayed 5 nights in Apr 2022

5/5 Excellent

Chukwuka
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel with a nice relaxing pool area
Stayed 2 nights in Sep 2021

1/5 Terrible

Sara lalli
Stayed 1 night in Jul 2021

4/5 Good

Michal
Traveled with family
Liked: Staff & service
Good
The hotel is under renovation ، The passage to the rooms through the pool is not convenient but the service is good and the staff is cordial
Stayed 3 nights in Jul 2021

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oussama and Abdel Reheem are 2 outstanding ppl in the front desk who completely transformed my experience there and made everything smooth
Stayed 1 night in Mar 2021

5/5 Excellent

Kelsey
Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Amazing! Just a fabulous trip! Love the Hotel.
Stayed 2 nights in Nov 2020

1/5 Terrible

Verified traveler
Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Offensive, Lazy, Dishonest People, Poor sanitation in rooms. prepared food outside in cold weather without plate warmers or food warmers that worked. Guests asked staff to close open door to restaurant and they propped it open for their convenience instead. Lights was dismal and the feeling was dismal in rooms and restaurant.
Stayed 1 night in Jan 2020