When we arrived although we had booked and pre-paid there was no room for us. They put us in a taxi to another hotel for 1 night. Note we had to pay the taxi!! We then returned the next day and stayed for 2 nights before we decided enough was enough and moved for the last two nights of our stay. So, what was wrong? Service terrible, rooms old and dirty, breakfast and dinner no good. Beds uncomfortable. Outside space looked nice but in reality there were only 5 beds that got the sun. These went first thing in the morning and the people who had them were not giving them up for anything, everybody else was forced to sit in the shade. Only good thing about this hotel was the location and the excursion lady. In summary, if you want a little bit of outside sunny space and a clean, comfortable room, which when paid for is available for you, don’t bother with this hotel. We spent our last 2 nights in the Radisson Blue, clean, comfortable, excellent service, fantastic breakfast and an even better location.