Booked for 7 nights, only stayed for 3!
Posted Sep 27, 2016
Cats, cats & more cats! They tried to get into our room, were by our pool, on the restaurant terrace & the tables, inside the restaurant, jumping up at you for food and even coming out of the door where the waiters come from the kitchen (although we were told the kitchen itself is downstairs),. They know there is a problem but do not seem to know what to do about it. It is thoroughly unhygienic. We were told by a receptionists that many people had complained but that nothing was being done. My partner has recently had surgery on her leg and was very worried about being scratched and getting an infection, so we asked to be moved to another hotel. To be fair, this was accomplished within a couple of hours.
To review our short stay, the hotel is supposed to be 5* and initial impressions were good. We had booked a pavillon but were given a 2 storey villa with pool. Lots of room, 2 bathrooms, big lounge/dining room, own pool & small (totally unkempt) garden. Bedroom had lots of storage, comfy bed and balcony. Apart from the main door, it was very difficult to open any other outside door as they scraped across the floor and none opened totally. Room was serviced after 3pm daily. Minibar never restocked.
Breakfast was adequate. Lunch & dinner menus limited and not awfully good.
The grounds generally were scruffy & the grass around our villa's pool was 6 inched long.
Much more like a 3* than 5*. I would never stay here again even if it was free.