Ratings based on 149 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely independent-living hotel

Posted Nov 23, 2016
Pros: Very comfortable bed and decent wifi.
Cons: Some parts, e.g. corridors were slightly shabby, but room was good
Location: 3 metro stops from station, well located for shops, cinema, plenty of supermarkets nearby. Longish walk or metro to Old Port.
A pleasant Aparti-hotel. The 1/2 person Studio had a small but well equipped kitchenette, large comfortable double bed, own veranda, good heating for winter. Reasonably quiet at night
Comment from Hotel Management
Nov 25, 2016 by Priscilla Pons, Hotel Management
Dear Elizabeth, Thank you for choosing our residence as your accommodation during your holiday in Marseille. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Regards, Priscilla Pons - Front office manager
3 out of 5
Recommended
for Everyone
by A verified traveler from L.A.

Functional stay

Posted Nov 6, 2016
Marseille is an old city with an extended history. So some neighborhoods are a bit worn. This hotel is in one of those neighborhoods. The hotel is roomy and very functional. It is kind of far to walk to the old port but doable. There's also the metro nearby.
Comment from Hotel Management
Nov 9, 2016 by Priscilla Pons, Hotel Management
Hello, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Regards, Priscilla Pons - Front office manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2016 on Hotels
5 out of 5
by A verified traveler

Superb value

Posted Oct 14, 2016 on Hotels
Had a great stay, they even had a washing machine and dryer in the basement that I used.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Hello, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon. Yours sincerely, Priscilla Pons - Front office manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales

David from South Wales

Posted Sep 15, 2016
Pros: Close to all city amenities, good room with all required facilities and complementary tea/coffee.
Cons: Nothing comes to mind
Location: We used to location to be close to relatives off the Prado. Easy access from the airport by bus and Metro at Perrier. Close to local shops.
All the required facilities, room very good at a realistic price. Convenient for visiting relatives in the city and an easy walk to the Port. Close to all local amenities.
Comment from Hotel Management
Nov 9, 2016 by Priscilla Pons, Hotel Management
Dear David, Dear Thank you for your comment. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Priscilla Pons - Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Really great staff

Posted Sep 11, 2016
Staff were really accommodating, it was quiet, and the kitchen had all the essentials. I would reccomend staying here.
Comment from Hotel Management
Sep 24, 2016 by Segolene, Hotel Management
Nicole,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Segolene - Assistant Residence Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Superb

Posted Sep 4, 2016 on Ebookers
This was an excellent experience for me. The hotel staff were helpful and polite the room was immaculate. A microwave a cooker a fridge. A cool space with a small balcony and table and chairs. A TV and well working air conditioner. If only everywhere else we stayed was this good! I would highly recommend this hotel. It was very close to the street market that opens at 7 in the morning and an excellent baker. The beach was a short and extremely cheap tram ride away and I wish I was still there!
Comment from Hotel Management
Nov 22, 2016 by Priscilla Pons, Hotel Management
Dear Guest, Thank you for your comment. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Marseille Castellane, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Priscilla Pons - front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler from York

Nice hotel

Posted Aug 30, 2016
Great location, near the metro and bus stops and supermarkets.
Comment from Hotel Management
Nov 9, 2016 by Priscilla Pons, Hotel Management
Dear Anna, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our location. We hope you will stay with us again. Regards, Priscilla Pons - Front office manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
by Arezki from Singapore

Posted Aug 28, 2016 on Hotels
Very clean place with all necessary amenities of a nice appart'hotel. I greatly recommend it.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear Arezki, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We hope you will stay with us again. Yours sincerely, Priscilla Pons - Front office manager