A four stars which looks more like a three stars.
Posted Sep 24, 2016
They changed my room twice. The reason being that the rooms were dirty with smelly toilets, dust, dirty bed covers, smell of cigarette, bathroom handle too old. The third room was slightly better although the smell of toilet was still strong. The bedcover was clean compared to the previous rooms who had stained and dirty bed cover together with dust on kettle. Additionally the shower handles are so old that the water gets everywhere. I had that problem in each of the rooms, even in the last room. I couldn't bothered and decided to stick to the third room regardless. Also the hotel is not truly located right in the centre by the vieux port. There is a walk to the vieux port. In thé room the mini bar has nothing to offer only a tiny bottle of evian water. Same with kettle only cheap tea bags and no cookies. I didn't feel like in a 4 stars. And the breakfast is overpriced for what is on offer. The only good thing is that staff are accommodating. Furthermore there's only 2 lifts in the hotel so often you have to wait for a while to get to your room. Finally there is no toiletries in the bathroom, no hair dryer and no iron board. I noticed that the carpet was dirty and I had to beg the receptionist to be offered slippers. The rooms are plain basic.
Comment from Hotel Management
Oct 17, 2016 by franck, Hotel Management
We are really sorry that you stay was not up to your attents, we made no comments to the housekeeper.