Ratings based on 390 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Wimbledon

An oasis near the city center.

Posted Nov 8, 2016
Pros: We stayed in a lovely room in a Provencal style. Comfortable bed but the headboard might need to be tighten. The bathroom had a big corner bath, I would have preferred a walking shower as you had to take a shower sitting down. But if you like bath then it is a nice spacious bath. Some nice complementary toiletries from L'Occitane were in the bathroom. The room was on the ground floor with direct access to a patio. It was near the car park so a light sleeper might prefer another room but we had a good night sleep. The continental breakfast was a self service cold buffet with a wide selection of breads, cakes, viennoiseries, fruits, yogourts, ham, cheese etc... We didn't try the restaurant but the menu looked interesting. We visited in the Autumn and didn't try the swimming pool. Overall an old charming french hotel.
Cons: I would have prefer to have a really nice walking shower as the bath and the shower system was not the easiest one to use.
Location: The hotel is situated in an old bourgeois quartier of Marseille. A short walk from the sea front la Corniche (easy to go down, harder to come back!)
Comment from Hotel Management
Dec 8, 2016 by Fabienne Graziani, Directrice, Hotel Management
Dear Marie, Thank you for your comment. We are really glad that you appreciate our hotel. See you soon!
3 out of 5
by Mimi G. from Chicago

Posted Aug 8, 2016 on Hotels
Our room was small. The bathroom had a tub/shower and sink. The toilet was in another room in the unit. There were several outdoor areas for sitting and relaxing though. The hotel is away from town which allowed for a quiet atmosphere. There is public buses into town if needed.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Mimi G., Thank you for your comment. We take note about your remarks. See you soon!
4 out of 5
by Man Tik from Languedoc

Great hotel but lack of free coffee & tea

Posted Jul 23, 2016 on Hotels
Service is great, hotel is nice and pool is lovely, the only negative is there is no free coffee of tea provided in the room, espresso machine but 2 euros a capsule.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Man Tik, Thank you for your comment. We take note about your remarks. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from lw

New Bompard

Posted Jun 13, 2016
The best part of the hotel is the garden/ courtyard setting which is very pleasant and the pool whilst it is tired and could do with a bit of maintenance gets the sun and is quite. The staff were generally helpful and in particular Thom who was really going out of his way to help you enjoy your stay. The hotel style is very rustic so if you like everything pristine and immaculate this hotel may not be for you. There are a few negatives. Main one is there is NO air conditioning despite what the website says. There was an air conditioning unit in our room and it did switch on with a very feint sound of air being moved but had no effect on chilling the room. After the first morning I had a look around and the air conditioning unit was not connected to external air and was not going to work! The hotel itself is in a quite location and is fine when you are in the hotel but there is nothing close by in terms of bars restaurants. I do like to have a wander around and wherever I'm away always like to use the 'real' locals bars but there is nothing near this hotel that you would want to go to. You rely on the taxis here and the hotel had real difficulty in getting taxis. It was the Euro's so maybe on normal weekends taxis are not such an issue. The breakfast in the hotel was fine but no English breakfast available but a good continental breakfast. The main menu was very limited with only four main courses available and with young children or choosy eaters will be an issue
Comment from Hotel Management
Jun 27, 2016 by Fabienne Graziani, Directrice, Hotel Management
Thank you for your feedback about your stay. The problems that you experienced have been resolved. We hope to see you soon
4 out of 5
by Maher

This traveler left a rating score only Posted May 28, 2016 on Hotels
5 out of 5
by Anthony from UK

Hidden charm

Posted Oct 31, 2015 on Hotels
The hotel is tucked away a short drive from the city centre in a residential area (about 6 euros from the port area by Uber). We were staying in Room 500 (or was it 501?), which was a great room with a terrace area. The bathroom was excellent with VERY large separate shower and bath. His and hers basins and a toilet cubicle. Bathrobes, hairdryer, etc. The room itself was large and very comfortable. The grounds include a lovely garden and a great looking pool - too cold for my liking in late October but still spent some quality time hanging out around it reading my book in the sun. The staff all seemed very nice though we didn't have much need to use them beyond checking in and out.
Comment from Hotel Management
Jan 16, 2016 by Newhotel, Hotel Management
Your comment is our greatest reward. We are really happy to read that you appreciated your stay. We hope to see you soon in Marseilles.
5 out of 5
by Joel from Indianapolis

View of the Sea!!!

Posted Oct 23, 2015 on Hotels
This is a beautiful hotel on top of a hill inside the city. We walked to the old harbor. The foot was delicious and parking was free and secure. I would recommend this hotel to anyone.
Comment from Hotel Management
Jan 2, 2016 by Newhotel, Hotel Management
Thank you for your comment Joel. We are really happy to read that you appreciate our unique situation. We hope to see you soon for your next trip in Marseilles.
4 out of 5
by Grey from Pacific Palisades, California

Refreshing Escape from Marseille

Posted Jul 27, 2015 on Hotels
My girlfriend and I stayed at New Hotel Bompard to enjoy a one-night break from the heat and crowded beaches of downtown Marseille. It was a lovely, secluded hotel with a nice, quaint pool. Breakfast was available for purchase. It was an easy 10-minute bus ride from Vieux Port, nestled in a quiet, safe residential neighborhood.
Comment from Hotel Management
Oct 3, 2015 by Newhotel, Hotel Management
Thank you for your comment. We hope to see you soon. Best regards.
4 out of 5
by A verified traveler

Nice cosy hotel tucked away from the rest of town

Posted Jul 26, 2015 on Hotels
Nice hotel in a good area, hard to find. Pool area was great. Food and service wasn't up to the standard required by a 4 star hotel. Lunch service stopped too early, would be nice with a few hours longer service or open all day for snacks. Hotel room was very nice with all you need. Free parking, unheard of in France. Overall we had a good stay and I would go back again.
Comment from Hotel Management
Oct 3, 2015 by Newhotel, Hotel Management
We thank you for your comment and we take note of your remarks. We'll be happy to welcome you for your next travel in Marseille.
5 out of 5
Recommended
for Everyone
by A verified traveler from vermont

Very lovely hotel

Posted Jul 19, 2015
Beautiful hotel in a quiet oasis not far from bustling marseille . Steep 10 minute walk up and back to the sea. A must see was the Calanques of Marseille - though difficult to reach its absolutely beautiful and you need a cab ( 30 euros) . Sonmouire is the closest and largest. Take train to beautiful Cassis and break that up with sights in Marseille. The front desk staff and dining staff is awesome at Bompard Hotel and the breakfast and pool are awesome ! We loved it !
Comment from Hotel Management
Jul 30, 2015 by Newhotel, Hotel Management
Dear Lisa, your comment is our reward. Thank you so much ! See you soon.