Ratings based on 411 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in quiet street

Posted Nov 10, 2017
It's far from the busy area. very quiet and nice. the staff are very friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

A pleasant small hotel

Posted Oct 14, 2017
Pros: Location and decor.
Location: Short walk to both Corniche and shops.
Stayed overnight. Enjoyed the location and decor. Found our room and elevator to be a bit small for our luggage. Staff are pleasant, but breakfast is a bit limited.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely hotel! Amazing friendly helpful staff!

Posted Aug 24, 2017
We stayed early August. Hotel was great - large pool and not too busy. Room was cleaned every day. Had aircon and large comfy bed. Location was perfect for us - quiet part of town with only 10 min walk to small port with great restaurants. 30 min walk to main Old port with cheaper tourist restaurants. Easy access by bus to Les Calanques. What made this stay perfect was how lovely all thw staff were.
Comment from Hotel Management
Aug 31, 2017 by Newhotel Bompard, Hotel Management
Dear Kathryn, what a pleasure to read your comment! Thank you for taking the time to tell us about your experience. We'll be happy to welcome you for your next trip in Marseille !
4 out of 5
by Elizabeth

Restful and welcoming

Posted Aug 5, 2017 on Hotels
Location was quiet, which was welcome in a busy city. The hotel is a 20 mins walk into the old port. We enjoyed this walk and there are nice restaurants 15 mins away. The hotel grounds are pretty with trees and the setting is very pleasant. The staff were very friendly and helpful.
Comment from Hotel Management
Sep 15, 2017 by Caroline Antoun, Hotel Management
Dear Elizabeth, Thank you for your comment. We are happy to know your stay was great among us. We'll be happy to welcome you for your next trip in Marseille. Best regards
4 out of 5
Recommended
for Couples
by A verified traveler from Wimbledon

An oasis near the city center.

Posted Nov 8, 2016
Pros: We stayed in a lovely room in a Provencal style. Comfortable bed but the headboard might need to be tighten. The bathroom had a big corner bath, I would have preferred a walking shower as you had to take a shower sitting down. But if you like bath then it is a nice spacious bath. Some nice complementary toiletries from L'Occitane were in the bathroom. The room was on the ground floor with direct access to a patio. It was near the car park so a light sleeper might prefer another room but we had a good night sleep. The continental breakfast was a self service cold buffet with a wide selection of breads, cakes, viennoiseries, fruits, yogourts, ham, cheese etc... We didn't try the restaurant but the menu looked interesting. We visited in the Autumn and didn't try the swimming pool. Overall an old charming french hotel.
Cons: I would have prefer to have a really nice walking shower as the bath and the shower system was not the easiest one to use.
Location: The hotel is situated in an old bourgeois quartier of Marseille. A short walk from the sea front la Corniche (easy to go down, harder to come back!)
Comment from Hotel Management
Dec 8, 2016 by Fabienne Graziani, Directrice, Hotel Management
Dear Marie, Thank you for your comment. We are really glad that you appreciate our hotel. See you soon!
3 out of 5
by Mimi G. from Chicago

Posted Aug 8, 2016 on Hotels
Our room was small. The bathroom had a tub/shower and sink. The toilet was in another room in the unit. There were several outdoor areas for sitting and relaxing though. The hotel is away from town which allowed for a quiet atmosphere. There is public buses into town if needed.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Mimi G., Thank you for your comment. We take note about your remarks. See you soon!
4 out of 5
by Man Tik from Languedoc

Great hotel but lack of free coffee & tea

Posted Jul 23, 2016 on Hotels
Service is great, hotel is nice and pool is lovely, the only negative is there is no free coffee of tea provided in the room, espresso machine but 2 euros a capsule.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Man Tik, Thank you for your comment. We take note about your remarks. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from lw

New Bompard

Posted Jun 13, 2016
The best part of the hotel is the garden/ courtyard setting which is very pleasant and the pool whilst it is tired and could do with a bit of maintenance gets the sun and is quite. The staff were generally helpful and in particular Thom who was really going out of his way to help you enjoy your stay. The hotel style is very rustic so if you like everything pristine and immaculate this hotel may not be for you. There are a few negatives. Main one is there is NO air conditioning despite what the website says. There was an air conditioning unit in our room and it did switch on with a very feint sound of air being moved but had no effect on chilling the room. After the first morning I had a look around and the air conditioning unit was not connected to external air and was not going to work! The hotel itself is in a quite location and is fine when you are in the hotel but there is nothing close by in terms of bars restaurants. I do like to have a wander around and wherever I'm away always like to use the 'real' locals bars but there is nothing near this hotel that you would want to go to. You rely on the taxis here and the hotel had real difficulty in getting taxis. It was the Euro's so maybe on normal weekends taxis are not such an issue. The breakfast in the hotel was fine but no English breakfast available but a good continental breakfast. The main menu was very limited with only four main courses available and with young children or choosy eaters will be an issue
Comment from Hotel Management
Jun 27, 2016 by Fabienne Graziani, Directrice, Hotel Management
Thank you for your feedback about your stay. The problems that you experienced have been resolved. We hope to see you soon
4 out of 5
by Maher

This traveler left a rating score only Posted May 28, 2016 on Hotels
5 out of 5
by Anthony from UK

Hidden charm

Posted Oct 31, 2015 on Hotels
The hotel is tucked away a short drive from the city centre in a residential area (about 6 euros from the port area by Uber). We were staying in Room 500 (or was it 501?), which was a great room with a terrace area. The bathroom was excellent with VERY large separate shower and bath. His and hers basins and a toilet cubicle. Bathrobes, hairdryer, etc. The room itself was large and very comfortable. The grounds include a lovely garden and a great looking pool - too cold for my liking in late October but still spent some quality time hanging out around it reading my book in the sun. The staff all seemed very nice though we didn't have much need to use them beyond checking in and out.
Comment from Hotel Management
Jan 16, 2016 by Newhotel, Hotel Management
Your comment is our greatest reward. We are really happy to read that you appreciated your stay. We hope to see you soon in Marseilles.