Ratings based on 222 Verified Reviews

3.9 out of 5
70% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Seatle

Solid 2 star

Posted Aug 27, 2017
Pros: The one saving grace is Eduard. The Lobby has a great façade, and it ends there. The pool is well maintained and nice. It is relatively inexpensive
Cons: Customer service, carpeting is musty and not serviceable, don't put spoilt fruit on breakfast bar, and fix the air conditioning.
Location: Not much in walking distance, not centrally located, some rooms are highway side, and noisy.
The only reason it's not rated a 1 star is because of Eduard who went above and beyond to accommodate and make our stay enjoyable. He is personable and friendly, and suffered my poorly spoken French. We arrived late due to the wild fires blocking the trains. It was almost 3 am, and we were exhausted and made our room concerns known, Eduard did what he could during a busy tourist season. The rooms are of adequate size actually a bit roomier than most European hotels. The showers are hot with good pressure. The negatives: 1. Air Conditioning is barely functional. 2. Carpets are stained and worn, cigarette burns in them (that dates how old the carpet is) 3. Sofa bed torn and uncomfortable. 4. The majority of the staff is aloof and impersonal, they are more interested in chatting up their friends and hanging out than actually doing anything, less the maids, they worked hard, but were making insults about us when I asked for a replacement towel as we had not showered in our original room, that had non-existent air conditioning. Yes I understand more French than they assumed. 5. Our hosts in Marseille were invited to the hotel bar to have a drink with us. The bartender completely ignored our drink order twice, and took the order for the pretty girls from the pool. After 30 minutes my friends (whom recommended the hotel were enraged) and I told him to forget our order, and it was met with a smirk. 6. there are NO SAFES IN THE ROOMS. 7. The breakfast is edible.
2 out of 5
by A verified traveler

Very old and out of date hotel.

Posted Aug 11, 2016
Very old and out of date hotel. Can't believe it's a five star. Fridge didn't work. Extractor fan in toilet didn't work. Room smelled.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 11, 2016 on Hotels
4 out of 5
by Anthony

Convenient

Posted Jan 2, 2016 on Hotels
Good choice fir one night in the area. Close to expressway and shopping centre
4 out of 5
by A verified traveler

Good place to relax

Posted Aug 17, 2015 on Hotels
It is a nice hotel with basic arrangements and recreation facilities. Very good if you are looking for relaxing. However it is away from city center.
4 out of 5
by A verified traveler

Pleasant stay

Posted Jul 28, 2015 on Hotels
Very nice, comfortable hotel for a family.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, UK

Conveniently located hotel with special extras

Posted Jun 8, 2015
Very convenient hotel near aubagne and just outside marseille. A few miles away from Marcel Pagnol's childhood village. Very friendly staff and gorgeous breakfast!
5 out of 5
by A verified traveler

Just the ticket

Posted Apr 28, 2015 on Hotels
tgis was an excellent hotel for our stopover after a 400+ mile journey from Italy to Spanish border.the 24 hour reception, secure carpark and resonable proximity to motorways for our next leg of our journey were reasons for our choice. The hotel was very clean and staff helpfull and friendly. We would stop here again, certainly as part of a longer journey.
5 out of 5
by A verified traveler

Good hotel

Posted Nov 2, 2014 on Hotels
Hotel staff are friendly and helpful.
4 out of 5
by pat from uk

everything you need

Posted Aug 7, 2014 on Hotels
all under 1 roof no need to go out