Breakfast, lunch, dinner served; French cuisine, pool views

Reviews of Novotel Marseille Vieux Port

4 out of 5
Novotel Marseille Vieux Port
36 Boulevard Charles Livon, Marseille, Bouches-du-Rhone

Reviews

8.0

Very Good

Rating 10 - Excellent. 238 out of 732 reviews" "
Rating 8 - Good. 319 out of 732 reviews" "
Rating 6 - Okay. 120 out of 732 reviews" "
Rating 4 - Poor. 46 out of 732 reviews" "
Rating 2 - Terrible. 9 out of 732 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Goang-Tay, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Loona, Assistante administrative on Nov 14, 2023
Cher(e) client(e), Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Marie, Responsable Qualité

10/10 Excellent

Atena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff, clean room, delicious breakfast. Close to old port.

10/10 Excellent

Margot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between the Old Port and the coastal area along, with great views of the port and fort etc, and walking distance to everywhere. Great modern facilities with lovely outside bar terrace, pool, attractive foyer area etc. Staff were all so friendly, on the desk, at the bar, cleaning staff. Had standard room, was just fine although not great view - would go for the deluxe port view next time, and there will be a next time.
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from room service and the servers. Armin and Mustafa were amazing servers. Thank you all for making us feel comfortable in your hotel.
Stayed 3 nights in Aug 2023

6/10 Okay

Gavin

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

STEPHANIE YOLANDE MARIE-PAULE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Patrick

Liked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Vieux Port Exellent
Room was spacious and kept very clean. Buffet breakfast was great. Lots to choose from. Location was excellent.Away from noise of busy tourist and business area, but within a 15 minute walk of them. Pool was very enjoyable - large with plenty of deck chairs. Great view of Marseille port from terrace. Staff very friendly and helpful. Excellent fitness facility -lots of exercise machines to work out on. Recommended for a pleasant and relaxing stay.
Stayed 4 nights in Apr 2023

8/10 Good

Frank O'Brien, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to the old port tourist area, a beach and several sunset viewing points.
Stayed 7 nights in Apr 2023

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Did not like the hair dryer No space near the bed
Stayed 1 night in Mar 2023

8/10 Good

Rebecca M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very difficult to find this hotel at night, we were driving a vehicle and there was lots of construction. We arrived at 830 pm, parking was in a secure structure on the premise. Restaurant was not open but it was a 15 minute walk to the port with lots of restaurants. Room was average more like a 3 star. Walkable to everything in the city. Lots of basilicas and sightseeing.
Stayed 1 night in Feb 2023

6/10 Okay

Gareth

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Omar J.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 4 nights in Oct 2022
Response from Marina, Front Desk on Nov 23, 2022
Dear Sir,We would like to thank you for your comment, and hope we will welcome you again in our hotel Novotel Marseille Vieux Port.Wishing you the very best from the entire team of the hotel,Marina, Front Desk

8/10 Good

Filip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Novotel Marseille
We had a wonderful stay at Novotel Vieux Port Marseille. The views are spectacular, employees are friendly and accommodating. We will return!
Stayed 1 night in Sep 2022

6/10 Okay

Luis

Traveled with partner
Liked: Cleanliness, staff & service
Expensive food and not and good, the hotel had better days.
Stayed 2 nights in Jul 2022

6/10 Okay

PHILIP

Liked: Cleanliness
Disliked: Room comfort
Great little pool, nice location
View from the resto
Les couleurs de la piscine
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great location, room was spacious and the breakfast was top notch!
Stayed 1 night in Sep 2021

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff who came across as very genuine. I arrived super early and it was great to be able to enjoy the pool while I waited for my room to become available. Unfortunately I had incredibly inconsiderate neighbours in the room next to me who were noisy till about 3:30am, seems the soundproofing could be a little lacking
Stayed 1 night in Aug 2021

10/10 Excellent

graham, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s combined with Sofitel and you can use their amenities. Has a wonderful view over the Harbour
Stayed 6 nights in Aug 2021

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great check in process! The pool was reserve time only which was easy and makes sense with Covid.
Stayed 3 nights in Aug 2021

10/10 Excellent

Joelle

Stayed 2 nights in Aug 2021

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, friendly staff
Great location, close to Pharo plage. Modern hotel. Staff were super friendly.
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very expensive for what it is... property needs a good refurbishment when you walk in the corridor it looks old with damages a bit everywhere. Room looks really old and the bed is terrible and very noisy. This type of bedroom should have been 70£ max not 100£.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Ana, San Francisco

Business traveler
Disliked: Property conditions & facilities
The location is excellent, but definitely needs refurbishment.
Stayed 3 nights in Jan 2020

10/10 Excellent

Cards2019

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was about 10 min to walk to fishing market. About 25 min walk to ballistics Notre dame. Also there is a common place which gives a great view of the town. Also 10 min to beach. Room is large. Separate toilet and showering area. Staff very nice and helpful. Parking underground but it is a little challenge if you are used to drive in the US.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Great location, helpful and lovely reception staff. Would have been great if breakfast was included in the price, too expensive and no places close enough to go to.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Nothing like advertised. Over priced for a room with no window. Room window view is straight into the main bar not port, no privacy had to keep the curtains closed as ground floor window view into reception and bar. No child facilities. Staff at night where not well informative. £26 euro for a fatty steak that I couldn't cut through. 2 hotels in one got lost in carpark lift
Stayed 1 night in Oct 2019

4/10 Poor

Angelo

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel very good location, rooms are a little dated but all in all it's in a great location with the local bars and restaurants about a 15 min walk.
Stayed 3 nights in Oct 2019

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the Old Port and well placed for bars and restaurants. Air conditioning in the room was ineffective.
Stayed 2 nights in Aug 2019

10/10 Excellent

lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel
Really lovely hotel staff, great sized room and the pool is great for the kids.The breakfast room and bar also have lovely views of the harbour.
Stayed 3 nights in Aug 2019

8/10 Good

Traveling, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Not far from the marina, on both hop on hop off bus routes.
Stayed 3 nights in Jun 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was really friendly. But the sheets and towels felt worn out and old. I can't imagine how many butts they've seen. My bathroom also didn't smell super clean.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and beautiful surrounds. Walkable to every where !!
Stayed 1 night in Apr 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice comfy hotel
very clean hotel stayed for 2 nights, friendly service, comfy room, nice breakfast secure parking 21euros pn short walk in to the port area which has lots of bars and restaurants. outside pool area in the summer looks nice, would defo stay again
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money type hotel
The hotel room and some facilities such as the lifts may require refurbishment. A suitable choice for those on business trip. Not very far away from the port and restaurants (definitely within walking distance). For ordinary tourists, there are many choices near the port but this mid-price chained hotel will not let you down (or give you surprise). You will get what you pay for.
Stayed 1 night in Oct 2018

10/10 Excellent

William R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find near park overlooking bay and harbor
Stayed 1 night in Sep 2018

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The room was bland and only had a small window. Otherwise, a good place to stay on the edge of Vieux Port and with good access to bus that goes to beaches. Nice outdoor pool area, with good outlook. Appreciated a slightly later checkout and that room accommodated extra person.
Stayed 1 night in Aug 2018

10/10 Excellent

M, Currently Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location, parking and staff
Location good, easy access to attractions. Helpful staff, gave good recommendations for places to eat and booking attractions. Secure parking available under hotel a bonus for this area. We all slept well, my son 4 years old didn’t want to leave. Would certainly stay here again.
Stayed 2 nights in Aug 2018

6/10 Okay

Fabrice

Liked: Staff & service
Disliked: Property conditions & facilities
Amazone view from the restaurant but not so nice from the room. Car parking space much too small
Stayed 1 night in Aug 2018

6/10 Okay

Jack

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2018

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities
Very disappointing room
We have stayed at this hotel before and booked again because of the fantastic position, particularly the view from the restaurant of the old port. Hotel staff are very friendly. Unfortunately the air conditioning in our room was faulty and dripping on to the floor all night. The hotel staff were extremely polite about this but could not move us to another room so we listened to the dripping all night. Before we could put a bin under the drip the floor had become soaking wet - luckily my open suit case had just avoided the dripping by a couple of inches.
Stayed 1 night in Jul 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Dave, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good view of the harbor
This is a nice hotel with a good view of the harbor. A reasonably priced 4 star hotel. However, the city of Marseille is surprisingly run down and dirty with a lot of migrants wondering around the streets and that is the bad part of our visit to this city.
Stayed 1 night in Jul 2018