Ratings based on 128 Verified Reviews

4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, MO

Posted Mar 13, 2017
Pros: Courteous staff, everything worked, nice hot water, good temperature control, quiet room, quality mattress
Cons: Using a CPAP machine, an extra plug-in on both sides of the bed would be helpful. I slept on a different side than what I usually do at home is all
Location: Within walking distance (1 1/2 blocks) of the square, which hosts a few restaurants, businesses, movie theatre Indoor pool at motel
We stayed one evening - a Friday - and arrived early. The room was ready & they allowed us to check in (grabbing a quick nap!). Attendant was friendly & helpful upon arrival, and check out was just as nice. Slept like a baby - good mattress & pillows, nice room size & very quiet. Have stayed in Newton several times, always at places out along the interstate, but this is a well-kept secret that I will definitely return to!
Comment from Hotel Management
Mar 13, 2017 by management, Hotel Management
Thank you for choosing our hotel. We appreciate you taken the time to review our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

GREAT HOTEL JUST KNOW EXPEDIA HAS THE WRONG ADDRE

Posted Mar 1, 2017
THE HOTEL WAS GREAT ONCE WE FOUND IT THE ADDRESS WAS GIVEN WRONG IN THE INFO. THE STAFF WAS VERY HELPFUL AND FRIENDLY.
Comment from Hotel Management
Mar 2, 2017 by management, Hotel Management
Thank you for taking the time to write a review. I am glad you enjoyed your stay. I also corrected the address.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockford IL

Family gathering

Posted Dec 5, 2016
Very comfortable and clean room. Staff was pleasant and very accommodating. Definitely recommend and will stay here again.
Comment from Hotel Management
Dec 14, 2016 by GM, Hotel Management
Dear Gayle, We appreciate your kind comments and happy you enjoyed your stay with us. Please come back soon! Sincerely, Judy J. General Manager
5 out of 5
by A verified traveler

A few minutes from the highway, but worth it.

Posted Dec 2, 2016 on Hotels
Quick overnight stay the weekend after Thanksgiving. Check in was quick (late afternoon) and there were only three cars in the parking lot (though the next morning it was full). Breakfast was the excellent highpoint of our stay and the attendant was great. Although the pancake maker was disappointedly broken, the scrambled eggs, bacon, cereal, muffins, bagels, juice, and pastries easily filled the gap.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing our Best Western! We are happy that you enjoyed our breakfast and our breakfast ambassador was helpful. Please keep up in mind the next time you are in our area. Happy Holiday, Judy J. General Manager
3 out of 5
by A verified traveler

Okay accomadations

Posted Nov 28, 2016 on Hotels
It was okay. Was disappointed my one and only request could not be met. Also was not happy we could not have waffles or pancakes because the maker was broken. No biscuit and gravy either. The birthday boy likes what you did not have and is a picky eater. Second time at a best western I have been disappointed. Thinking we might have to rethink motel/hotels :(
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank you for staying with us and giving us your feedback! I am sorry to hear we did not meet your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016
Room was very nice and clean. Breakfast was hot and tasty. I would not hesitate to stay here again.
Comment from Hotel Management
Jan 24, 2017 by Judy, Hotel Management
Thank you for staying with us and giving us your feedback!
5 out of 5
by A verified traveler

Would stay again!

Posted Nov 26, 2016 on Hotels
Friendly staff, great safe location
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank you for staying with us and giving us your feedback! I am sorry to hear we did not meet your expectations.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Room was very comfortable and welcoming
3 out of 5
by A verified traveler

Difficult to find and dated and dead downtown

Posted Nov 8, 2016 on Hotels
This hotel was difficult to find - it was not convenient from Interstate. It was located downtown and there was nothing open downtown at night for dining. Did not feel safe to walk downtown at night. It was dated, clean, but not worth the cost.