Ratings based on 35 Verified Reviews

4.2 out of 5
73% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Decent; pricey

Posted Dec 5, 2016 on Orbitz
Pros: Rooms were clean. Air conditioning worked well. Outdoor shower was nice. Manager's soiree was a nice surprise. Bartender was sweet.
Cons: Beds were hard - very european. Americans will find them hard.
Le Cap Est was comfortable and the staff were kind, but this is not a 5 star resort. It's dated/worn and small, but in a nice, boutique-y kind of way. The restaurant food is good, but very expensive. Would highly recommend driving 5 minutes out to the main road for drinks/dinner at La Ferme des Orchidées (still somewhat pricey, but better food and atmosphere for slightly less money.) Lunch at the hotel restaurant was good (limited menu) but very pricey for lunch (two salads and two appetizers for 95 euro - not even with drinks!). Buffet breakfast was good and had good variety. Le Cap Est would be a nice home base if you were planning to be gone most of the time (but even then, the hotel is *very* far from anything else - 30+ minutes to drive to any kind of tourist area/restaurants except for the one mentioned above), but if you are planning to stay on site and enjoy the pool/beach, you may get bored and go broke. Also, there are no bars open from 2pm-6pm from which to order drinks should you want a pina colada while you lay in the sun.
4 out of 5
by A verified traveler

Clean and Friendly Hotel

Posted Nov 17, 2016 on Hotels
Weather was very hot. Hotel staff was friendly and informative about the surrounding area; helped translate French to English.
4 out of 5
by nadia

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
3 out of 5
by A verified traveler from Boston, MA

Needs serious updating

Posted Jan 18, 2016
Pros: The staff and the location.
Cons: Building interiors and exteriors, decor, lawn and beach. An additional restaurant option, or something appealing nearby.
Location: Rent a car for the time you are there, as you will be bored staying on property and cabs can't get you anywhere interesting under $50 each way.
It must first be said that every person working at this resort is lovely, professional, and eager for guests to have a quality experience. However, the facility is very badly in need of a renovation and update. Room footprints are large and the lay-out is good, but the decor is dated and everything is a little tired. The property is pretty because it is large and has a nice skinny beach along a bay, but the pool and beach are scarcely used because the furniture is dated and there is no service. Beach activities are available but in the same way that your own gear is available because it's piled up in your garage. This would be a weak 4 star or an outstanding 3 star resort, but there's no stretch that could put it at 5 star. That is simply incorrect. There are few high-end resorts in Martinique, so rating inflation is bound to happen -- but this rating (and the $600+/night rate) are simply unmerited. I feel bad to be so blunt because, again, the individuals working there are excellent and trying hard.
3 out of 5
by A verified traveler from Toronto

disappointing

Posted Mar 31, 2011
This hotel has a relais and chateaux designation but does not live up to the label. We were there for 3 days and nights in one of the least nice rooms with no view of anything but the back of a building so that may have coloured our view somewhat. Also annoying was the fact that the cleaning staff used our doorway to store and park their cleaning carts so it was sometimes like negotiating an obstacle course to get into our room . The rooms were well set up and comfortable except for a terminal lack of lighting. The bedside lights were so dim that we could not read after dark. This was probably the most annoying thing about the room. In other situations we have gone out and purchased a better light bulb and substituted it but the way it was set up, that could not be done. The food was disappointing - breakfasts were good but the quality of the dinners was erratic- overcooked the fish and vegetables and wholly uninspired room service menu and food. Location is nice but beach is small and on a shallow lagoon so ocean swimming is not great. Water sports are provided but we were unable to use many of them as they were booked out. If we had not had a car and left the property for most of the day, there would not have been a lot to do. So all in all, it was nice enough but had no real soul and nothing to make you want to return. Certainly not worth the price. The island, on the other hand is lovely and unlike most of the other Caribbean islands has a wonderful road system.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2016
Hôtel très calme avec un beau parc, une très belle piscine et un accès à la plage. Les chambres sont spacieuses et très confortables. Kayak et paddle en libre accès. Le petit déjeuner buffet est complet. Le personnel a été très accueillants. Rien à dire.
5 out of 5
by A verified traveler from EYGALIERES

cuisine délicieuse, personnel efficace et discret

Posted Sep 14, 2016 on Hotels
bel hotel maisqui a besoin de quelques rénovations. le personnel fait le maxi pour éviter les algues sur la plage. cuisine délicieuse
4 out of 5
by A verified traveler

Entièrement satisfaits

Posted Sep 12, 2016 on Hotels
Séjour agréable. Hôtel très calme, idéal pour le repos, chambre au top, le personnel est au petit soin. Belle piscine. Service du petit déjeuner à notre goût. Nous avons passé un bon séjour, c'est la deuxième fois que nous y allions, nous y retournerons sans hésiter.