Ratings based on 228 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from NH

Posted May 22, 2018
I specifically booked and paid more for a room with a jacuzzi tub and the room we received (216) did not have that. The staff were nice. Room was clean.
Comment from Hotel Management
May 24, 2018 by GM, Hotel Management
Thank you for letting us know about your experience. I apologize for the mixup with your suite; that should never have happened. We will keep working to make your next one even better.
3 out of 5
by A verified traveler

Posted May 13, 2018
Good basic clean hotel. Internet and TV not very good. Staff recommendations for near by restaurants should not be followed.
Comment from Hotel Management
May 24, 2018 by GM, Hotel Management
Thank you for letting us know about your experience. I apologize that your experience was not as enjoyable as you expected. We will keep working to make our hotel even better.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room

Posted Apr 28, 2018
Had a dirty bathroom. Nice staff. Good bteakfast. Good location. Plenty of parking.
Comment from Hotel Management
May 11, 2018 by GM, Hotel Management
Thank you for staying with us. I sincerely apologize about your concern with the bathroom and I'd really appreciate it if you would reach out and let us know more. An issue like that should absolutely not happen and is not in keeping with our operations. Thank you for your compliments of our staff, breakfast, location and parking. We do hope you'll come back to see us again.
3 out of 5
Recommended
for Everyone
by A verified traveler from new Jersey

Satisfactory hotel

Posted Apr 2, 2018
The price was fair, the bed comfortable, but the heating system was too noisy. The breakfast was poor so we went elsewhere. There was no cooked oatmeal or bananas.
Comment from Hotel Management
Apr 3, 2018 by GM, Hotel Management
Thank you for staying with us and letting us know your thoughts. We apologize that the HVAC unit makes noise when adjusting the temperature for your room and that the complimentary breakfast options for oatmeal and fruit were not suitable. We hope you'll continue to choose Choice Hotels for your travel needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Martinsburg, WV

Nice and Quiet

Posted Mar 15, 2018
The hotel, in my opinion, is located in a nice spot. Close to shopping, eating and the highway. I reserved a suite with the king and I was surprised when I checked in and they said I had the suite with the whirlpool tube. The room was clean, there was no nasty smell in the room, the whirlpool tube worked and the heating worked great. The breakfast was actually pretty good. I usually don't eat the food at most hotels, but as I was walking thru in the morning and it just smelled good and so I took the chance. I only have two complaints about the room. The water pressure was almost to low for a shower and it took almost an hour to fill up the tube for the whirlpool and the WiFi would occasionally drop. Now the WiFi dropping could have been because I had a room at the end of the hall in the corner of the bldg, but I could be wrong. Other than those 2 things, I really enjoyed the 2 days I spent there. I would recommend to anyone who is passing thru the area.
Comment from Hotel Management
Mar 19, 2018 by GM, Hotel Management
Thank you for your lovely compliments of our hotel, breakfast, and service. Please come back to see us again soon!
5 out of 5
by A verified traveler

Posted Mar 1, 2018 on Hotels
Comment from Hotel Management
Mar 12, 2018 by GM, Hotel Management
Thank you for your perfect rating; come back to see us soon!
4 out of 5
by A verified traveler

Posted Feb 23, 2018 on Hotels
Great service, excellent location, very nice restaurant and bar next door. No need to drive to dinner.
Comment from Hotel Management
Feb 26, 2018 by Frankie Hardy, FOM, Hotel Management
Thank you for your kind words regarding your stay with us at the Comfort Inn. We pride ourselves on guest services, and your feedback is paramount to the way we conduct business and evaluate our staff performance. We hope to see you again in your travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2018
Nice,clean room, nice bed, very helpful staff. Close to interstate. Nice Italian restaurant,right next door.
Comment from Hotel Management
Jan 29, 2018 by GM, Hotel Management
Thank you for your lovely compliments of our hotel and of La Trattoria. Come back soon!
4 out of 5
by A verified traveler

Comfortable stay

Posted Jan 22, 2018 on Hotels
Very comfortable stay. The breakfast was decent, the bed was quite comfortable, and the bathroom was spotless. Front desk staff was friendly and helpful. The room was quiet except for the first morning when I was disturbed early by a neighbor with a loud speaking voice on the telephone. Other than that, I never heard noise from neighbors. It was a good value for the price.
Comment from Hotel Management
Jan 29, 2018 by GM, Hotel Management
Thank you for your kind words about our hotel and our team. Please come back to see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hampstead, MD

Close To grace spa and salt cabe

Posted Jan 21, 2018
Hotel staff were great and very accommodating. Room was clean and the breakfast was excellent.
Comment from Hotel Management
Jan 29, 2018 by GM, Hotel Management
Thank you for your excellent review of our hotel staff, clean rooms and the free breakfast. Please come back to see us soon!