Ratings based on 204 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from rural Virginia

Close to I81

Posted Dec 30, 2017
Very friendly and well trained staff. They seemed to like working there, which tells a lot!!
Comment from Hotel Management
Jan 2, 2018 by GM, Hotel Management
Thank you for your fabulous review of our hotel's location and friendly, professional team. Please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from upstate NY

Very nice hotel & staff

Posted Dec 29, 2017
Was extremely cold and had an RV with us. Staff went out of their way to make our stay pleasant
Comment from Hotel Management
Jan 2, 2018 by GM, Hotel Management
Thank you for your kind words about our team and your high scores about our Comfort Inn Aikens Center. Please come back soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from WV

good, bad, ugly

Posted Dec 26, 2017
Pros: I received a discount at a local eatery by showing my room card. The staff was helpful.
Cons: Clean the walls.
The room and bedding were very comfortable. The staff was great. I couldn't find ice for my coffee at the continental breakfast. There was used soap, from a previous guest, still in the shower. The spots on the wall were gross.
Comment from Hotel Management
Jan 5, 2018 by GM, Hotel Management
Thank you for staying with us and for taking the time to tell us about your visit. We loved your compliments about our team and are glad you were able to enjoy the area dining options. I cannot apologize enough for your shower; that is terribly alarming and should absolutely not have happened. Please reach out to me directly; we must make this right and earn your future business.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Stayed overnight in the Hotel

Posted Nov 24, 2017
Pros: Stayed overnight in the Hotel - No troubles.
Cons: ??? can't know
Location: ??? It's Martinsburg, WV
Stayed overnight in the Hotel - No troubles. Stayed overnight in the Hotel - No troubles. Stayed overnight in the Hotel - No troubles. Stayed overnight in the Hotel - No troubles. Stayed overnight in the Hotel - No troubles.
Comment from Hotel Management
Nov 27, 2017 by GM, Hotel Management
Thank you for your excellent review of our Comfort Inn. Please come back soon!
5 out of 5
by Ann

Posted Oct 10, 2017 on Hotels
We are very happy with this Comfort Inn.Because we have family in the area, we stay here often. The employees go out of their way to make sure you are happy and well cared for.
Comment from Hotel Management
Nov 6, 2017
Thank you for your lovely words about our hotel and staff. Please do keep choosing us when you come to visit your family.
5 out of 5
by Jerry

Good, quiet location

Posted Oct 9, 2017 on Hotels
This was an overnight stay on the way home. The hotel was comfortable, clean and in good comdition. Staff was very friendly and breakfast was good. Good Italian restaurant next door.
Comment from Hotel Management
Nov 6, 2017
I'm so glad you loved your visit to our hotel and also to La Trattoria. Please come back soon!
4 out of 5
by David

Posted Oct 5, 2017 on Hotels
Comment from Hotel Management
Oct 9, 2017
Thank you for staying with us. We're glad you enjoyed it here. Please come back soon
5 out of 5
by Donald

Just plain excellent.

Posted Sep 27, 2017 on Hotels
Excellent. I thought the hotel was brand new.
Comment from Hotel Management
Oct 9, 2017
Thank you for your amazing review of our Comfort Inn Aikens Center! Thank you for your wonderful compliment about how well the hotel has been kept over the years. We hope to see you again soon!
4 out of 5
by Laurel

Posted Sep 25, 2017 on Hotels
Hotel staff were friendly, the room was clean and spacious. Was disappointed that the pool was closed so early and the weather was so warm still. Wallpaper was peeling in the bathroom.
Comment from Hotel Management
Oct 9, 2017
Thank you for staying with us and for your compliments of our team and of the rooms. I apologize about the wallpaper in the bathroom; we'll get that corrected right away. Please come see us again next time.
4 out of 5
by A verified traveler

Website needs updated

Posted Sep 24, 2017 on Hotels
Staff was exceptional-friendly & helpful. Excellent continental breakfast!!! Disappointing that website advertises an on-site restaurant and lounge which simply isn't true; the closest one that possibly (?) used to be owned by the same enterprise as the hotel had poor reviews and shady-looking customers hanging outside. My room, although very clean, somehow had a persistent smell of old Chinese food; there were no Chinese restaurants close enough to cause that. Overall it was a good stay and the friendly staff made up for the negatives. I would likely stay here again if in the area.
Comment from Hotel Management
Oct 9, 2017
Thank you for staying with us. We loved your compliments about our hotel team and breakfast. You are absolutely right that though we have several restaurants - La Trattoria, Laddie's and Hoss's - just steps away from the hotel, they are not in the hotel and should not be listed as such. We'll work with Choice on that update. Please come see us again soon.