Room was clean, just a dirty washcloth left behind in the folds of the shower curtain. (Only noticed it once the shower curtain was fully opened up for a shower.) Staff friendly. Minor issues like a hole in the wall from a doorknob, a LARGE gap between the door and the doorframe near the bottom of the room door, banging pipes when the room above used the water, and the ice machine not working, made for slight inconveniences, but, overall a pleasant stay.