Free breakfast

Reviews of Hampton Inn Martinsburg South-Inwood

2.5 out of 5
Hampton Inn Martinsburg South-Inwood
4758 Gerrardstown Road, Inwood, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 313 out of 479 reviews" "
Rating 8 - Good. 132 out of 479 reviews" "
Rating 6 - Okay. 21 out of 479 reviews" "
Rating 4 - Poor. 9 out of 479 reviews" "
Rating 2 - Terrible. 4 out of 479 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Traveled with family
Liked: Amenities, property conditions & facilities
We had a room on the main floor. Very convenient
Stayed 3 nights in Mar 2024
Response from Jennifer Clark AGM on Apr 2, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your room at the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff!
Stayed 3 nights in Mar 2024
Response from Jennifer Clark AGM on Mar 26, 2024
Thank you, Laura, for taking a moment to share your experience. I am so happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking and that our friendly staff took care of your needs. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and breakfast was good
Stayed 2 nights in Mar 2024
Response from Jennifer Clark AGM on Mar 28, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer Clark AGM on Mar 13, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Jennifer Clark AGM on Mar 6, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Julianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, reasonably priced, and right off the highway. Would definitely stay there again!
Stayed 1 night in Feb 2024
Response from Jennifer Clark AGM on Mar 2, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Room was nice. Beds comfortable. Good breakfast!
Stayed 1 night in Feb 2024
Response from Jennifer Clark AGM on Mar 2, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Guaranteed.

10/10 Excellent

Maricel

Traveled with family
Room was clean and comfy. Staff was friendly and attentive.
Stayed 1 night in Feb 2024
Response from Jennifer Clark AGM on Feb 4, 2024
Thank you for taking a moment to share your great experience, and I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Michael, West Warwick

Response from Jennifer Clark AGM on Mar 26, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Kathleen

Traveled with partner
Everything was great-staff super helpful-great breakfast!
Stayed 3 nights in Jan 2024
Response from Jennifer Clark AGM on Jan 25, 2024
Thank you for your positive comment and for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us, and I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. We will always be grateful to customers like you who help us improve our level of service. You are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel. Until then, take care and safe travels!

10/10 Excellent

Jehad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Response from Jennifer Clark AGM on Jan 19, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jennifer Clark AGM on Jan 16, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Manmeet

Stayed 1 night in Jan 2024
Response from Jennifer Clark AGM on Jan 16, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jennifer Clark AGM on Jan 13, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024
Response from Jennifer Clark AGM on Jan 30, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Angelina, Williamsburg

Stayed 1 night in Dec 2023
Response from Jennifer Clark AGM on Jan 7, 2024
Happy New Year! Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

diane

Stayed 2 nights in Dec 2023
Response from Jennifer Clark AGM on Jan 7, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

NAZAR

Stayed 1 night in Dec 2023
Response from Jennifer Clark AGM on Jan 7, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Luis, Mission

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Dec 2023
Response from Jennifer Clark AGM on Dec 14, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer Clark AGM on Dec 14, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jean

Stayed 1 night in Dec 2023
Response from Jennifer Clark AGM on Jan 7, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jennifer Clark AGM on Nov 29, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Jennifer Clark AGM on Jan 7, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Close to many restaurant options and gas. Excellent free breakfast. I would absolutely return there. I highly recommend
Stayed 1 night in Nov 2023
Response from Jennifer Clark AGM on Nov 17, 2023
Thank you for your positive comment and for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us and I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. We will always be grateful to customers like you who help us improve our level of service. You are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel. Until then, take care and safe travels!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jennifer Clark AGM on Nov 14, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Chealynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for business trip
I was pleasantly surprised with our accomodations. The room was clean, neat and had all the amenities needed. We were not harrased about our dog in any way. Free continental Breakfast was great! Thebhours were convenient and long enough for me to be abel to sleep in abit before grabbing breakfast. And my early mornings i was able to eat and run at 6am. The evening manager was very helpful and friendly, he welcomed us and made us feel comfortable during our stay. Love that theres a laundry room amd fitness room on the same floor.
Comfortable, practical. LOVED the shampoo/soaps!! Smelled so good
Stayed 3 nights in Nov 2023
Response from Jennifer Clark AGM on Nov 11, 2023
Thank you for your positive comment and for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us, and I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. We have a nice laid back, comfy feel here at our hotel and you are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel. Until then, take care and safe travels!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Right at the I-81 exit, clean, comfortable, great Hampton breakdast. Will definitely stay again
Stayed 1 night in Nov 2023
Response from Jennifer Clark AGM on Nov 11, 2023
Thank you for your positive comment and for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us and I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. You are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel. Until then, take care and safe travels!

8/10 Good

VALERIE AND JOHN

Traveled with group
Disliked: Amenities
Older hotel. Not convenient to dining experience. Ollie’s next door pub, not our style.
Stayed 1 night in Nov 2023
Response from Jennifer Clark AGM on Nov 7, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. There are many other great places to eat, all within a mile of our hotel, like The Cider Press, Viva Mexico, Kings Italian Restaurant, and The Pizza Oven, just to name a few. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another positive experience.
Clean, service excellent and everything worked.
Stayed 1 night in Nov 2023
Response from Jennifer Clark AGM on Nov 7, 2023
Thank you for your positive comment and for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us, and I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. You are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel. Until then, take care and safe travels!

10/10 Excellent

bill

Liked: Amenities, property conditions & facilities
Stay was very comfortable.
Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Oct 31, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was extremely clean.
Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Oct 31, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Okay

john

Traveled with partner
Liked: Cleanliness
The hotel was nice and clean and the staff were very friendly. Our issue was that the thermostat in our room did not work, so we had no way to use the heat or a/c. The maintenance worker was not there over the weekend. I did end up being pretty stuffy in our room. Other than that, everything was fine.
Stayed 2 nights in Oct 2023
Response from Jennifer Clark AGM on Oct 24, 2023
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

10/10 Excellent

Choon, Cumming

Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Nov 11, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

bill

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Oct 20, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is that the dark curtains didn't close, so we used the pants hanger hack to keep them closed to keep out the light. Otherwise clean, friendly staff, nice stay.
Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Oct 20, 2023
Thank you for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us, other than the blackout curtains not closing completely, I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. We will always be grateful to customers like you who help us improve our hotel. You are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel.

4/10 Poor

Nia

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Oct 12, 2023
Thank you for taking a moment to share your experience. I am sad to hear you didn't find the Hampton Inn South Martinsburg-Inwood to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Cyndi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Oct 10, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Gale

Stayed 1 night in Oct 2023
Response from Jennifer Clark AGM on Oct 24, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 Poor

Cindy

Liked: Cleanliness, amenities
I took a shower before bed instead of waiting until morning. The water would not shut off all the way and ran in the tub all night. I told the front desk clerk and nothing was done. Most hotels would send someone to look at it…
Stayed 1 night in Sep 2023
Response from Jennifer Clark AGM on Oct 10, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Seth, EAST BRUNSWICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms. Convenient to the high way
Stayed 1 night in Aug 2023
Response from Jennifer Clark AGM on Sep 30, 2023
Thank you for your positive comment and for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us and I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. Thank you for your great suggestion. We will always be grateful to customers like you who help us improve our level of service. You are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel. Until then, take care and safe travels!

10/10 Excellent

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating to allow us early check in when requested.
Stayed 1 night in Sep 2023
Response from Jennifer Clark AGM on Sep 26, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking and that we were able to accommodate your early arrival. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jennifer Clark AGM on Sep 19, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

shulamit

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Jennifer Clark AGM on Sep 19, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Lawrence

Stayed 2 nights in Sep 2023
Response from Jennifer Clark AGM on Sep 30, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great place to stay. Staff is very accommodating. Hotel is easy to find. Very clean and comfortable beds.
Stayed 2 nights in Sep 2023
Response from Jennifer Clark AGM on Sep 6, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Sep 2023
Response from Jennifer Clark AGM on Sep 5, 2023
Thank you for your positive comment and for choosing Hampton Inn Inwood! I am so glad to hear that you enjoyed your stay with us, and I am very pleased that our staff and service met your needs and expectations. We do take pride in catering to our guests' needs the best way we can. You are a vital part of our continued growth and success. We look forward to having you again as a guest in our hotel. Until then, take care and safe travels!

10/10 Excellent

duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jennifer Clark AGM on Aug 31, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Joanne M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean
Stayed 1 night in Aug 2023
Response from Jennifer Clark AGM on Aug 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023
Response from Jennifer Clark AGM on Sep 5, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

THOMAS

Stayed 1 night in Aug 2023
Response from Jennifer Clark AGM on Aug 31, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn South Martinsburg-Inwood to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.