Dear Zane,Thank you for your great feedback. We're delighted to hear that you found your stay clean and quiet! Providing a peaceful and hygienic environment for our guests is a top priority for us. We hope to welcome you back for another relaxing stay in the future!Sincerely, Hotel Manager

Dear Lynne,We're sincerely sorry to hear about your experience with the flooded parking lot and the lack of lighting, which made you feel unsafe. Your safety and comfort are our top priorities, and it's disheartening to learn that we fell short in providing a secure and pleasant environment. We will address the drainage issue and ensure proper lighting is installed to prevent such incidents in the future. We hope for the opportunity to welcome you back and provide you with a much better experience.Sincerely, Hotel Manager

Dear Ferrell,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

Dear Matt,Thank you for your fantastic feedback. We're glad to hear that you had a good experience during your two-night stay with us. We appreciate your feedback. We hope to have the opportunity to welcome you back again in the future!Sincerely, Hotel Manager

Dear Virginia,We are sincerely sorry to hear about your extremely disappointing experience. Your feedback regarding the rudeness of the staff, the cleanliness, and the accessibility features not meeting your expectations is deeply concerning. This falls far below the standard of service and hospitality we strive to provide. Your comments will be addressed with our team immediately to ensure that these issues are rectified. Please accept our sincerest apologies for the inconvenience and frustration caused. We understand your decision not to recommend us, but if you reconsider, we'd appreciate the opportunity to regain your trust and provide the experience you deserve.Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect rating! We're glad to hear that you had a great experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us to improve, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

Dear Renee,Thank you for your feedback. We're delighted to hear that you found our staff extremely friendly and the hotel clean. However, we apologize for any inconvenience caused by stained and dated bedding. Your comments are important to us, and we'll use this feedback to address and improve the quality of our accommodations. We hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

Dear Charles,Thank you for choosing us for your work stay! We're delighted to hear that your experience was pleasant, and our friendly and helpful staff, along with the convenient location, met your needs. We appreciate your positive feedback and hope to provide you with another comfortable stay in the future.Sincerely, Hotel Manager

Dear Kara,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Amber,Thank you for your wonderful feedback. We're delighted to hear that the location worked well for you and was convenient during your stay! Providing a convenient and accessible location is important to us, and we appreciate your positive feedback. We look forward to serving you again.Sincerely, Hotel Manager

Dear Sadequr,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

Dear Dorian,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

Dear Mara L,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Mark,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

Dear Guest,We are truly sorry to hear about the issues you faced during your stay. Your experience with the deposit policy, room conditions, and noise disturbance is concerning, and I apologize for the inconvenience and discomfort caused. I understand your frustration, and I'll ensure your feedback is shared with the management team to address these issues promptly. Your comments are important to us, and we'll work to improve and prevent similar occurrences in the future. We hope you might reconsider staying with us again under better circumstances.Sincerely, Hotel Manager

Dear Robert,Thank you so much for your kind words. We are so pleased that you found us a great place and cleanliness to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Dear Natalie,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear,We extend our sincere apologies for the inconvenience you experienced during your recent stay with us. Your feedback is genuinely appreciated, as it helps us address areas needing improvement.We regret that you encountered issues with the functionality of the toilet in your room. It is disappointing to hear about the lack of immediate assistance and follow-up from our staff regarding this matter. Please accept our apologies for the inconvenience and frustration this situation caused you.We assure you that this does not align with the service standards we strive to uphold. Your comments have been shared with our team, and we are taking steps to ensure that our staff is more proactive and responsive in handling such maintenance concerns promptly.Additionally, we apologize for the less-than-expected quality of our breakfast and the overall condition of the hotel. We understand the importance of maintaining a comfortable and welcoming environment for our guests, and we are committed to making necessary improvements.We truly value your patronage, and it is our hope that you will give us another opportunity to provide you with the excellent service and experience that you deserve on your next visit.Please feel free to reach out to us directly if there is anything else we can do to address your concerns or assist you further.Warm regards,[Hotel Management]

Dear Andrew,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

Dear Joseph,Thank you for your great feedback. We're thrilled to hear that you enjoyed our soft beds during your stay! Comfortable accommodations are a priority for us, and we're delighted that you had a restful experience. We look forward to providing you with another comfortable stay.Sincerely, Hotel Manager

Dear Janet,Thank you immensely for your delightful review! We're thrilled to hear about your positive experience during your recent stay with us. It's fantastic to know that you admired our well-kept and beautiful building.We're overjoyed that we could meet your expectations and that you had a great time staying with us. Your kind words motivate us to continue providing exceptional service and maintain the high standards you appreciate.We eagerly await your return and look forward to hosting you once again. Should you need any assistance or have specific preferences for your next stay, please don't hesitate to let us know. We'll be more than happy to assist you and ensure your next visit is even more enjoyable than the last.Thank you for choosing to stay with us, and we can't wait to welcome you back!Warm regards,[Hotel Management]

Dear Sharon,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Kimberly,Thank you for sharing your recent experience with us. We sincerely apologize for the cleanliness issues you encountered during your stay. It's disappointing to hear that your room did not meet the high standards we aim to provide for our guests.Please accept our apologies for the oversights with the cleanliness of the bathroom and the presence of bugs in your room. We understand the importance of a clean and comfortable environment, and your feedback has been shared with our housekeeping team for immediate action and to ensure thorough inspections are conducted to prevent such occurrences in the future.We're truly sorry for any inconvenience this may have caused during your stay. We hope you brought these concerns to our attention during your visit so that we could have immediately addressed them to enhance your comfort.We value your feedback, and we assure you that we're taking steps to ensure that similar issues do not happen again. Your satisfaction is important to us, and we hope you might consider giving us another opportunity to provide you with a more pleasant and hassle-free stay.Thank you for your understanding.Warm regards,[Hotel Management]

Dear William ,Thank you very much for sharing your positive feedback with us! We're thrilled to hear that you had a great stay and that you enjoyed our breakfast offerings along with a clean and comfortable room.Ensuring a pleasant and comfortable experience for our guests is always our top priority, and it's fantastic to know that we succeeded in meeting your expectations during your time with us.Your kind words mean a lot to us, and we truly appreciate your compliments. Should your travels bring you back to our area, we'd be honored to host you once again. If there's anything specific you'd like during your next stay, please feel free to let us know. We're here to make your future visits just as enjoyable as this one.Thank you for choosing to stay with us, and we eagerly await the opportunity to welcome you back!Warm regards,[Hotel Management]

Dear david,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

Dear Chase,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!Sincerely,Hotel Manager

Dear Candis,We are deeply sorry to hear about the issues you encountered during your recent stay with us. It's disheartening to learn that your experience was marred by a rude interaction with our day reception team and the inconvenience of a malfunctioning TV.Please accept our sincerest apologies for the less-than-pleasant encounter you had with our staff. We strive to provide exceptional service to all our guests, and it's clear we fell short in this instance. Your feedback is valuable, and we will address this matter internally to ensure that our team members uphold our standards of professionalism and courtesy at all times.Regarding the issue with your television, we understand how frustrating this can be and how it affected your overall comfort during your stay. Rest assured, our technical team will promptly inspect and rectify the TV in the concerned room to ensure it meets the standards expected by our guests.Your comfort and satisfaction are of utmost importance to us, and we regret that we were not able to deliver the seamless experience you deserve. We hope you might consider giving us another opportunity to provide you with the excellent service and hospitality we are known for. If you choose to stay with us again, please do not hesitate to contact our management directly, and we will personally ensure that your next stay exceeds your expectations in every aspect.Thank you for bringing these matters to our attention. We appreciate your understanding and the chance to improve based on your feedback.Warm regards,[Hotel Management]

Dear Quianna,We sincerely apologize for the inconveniences you encountered during your recent stay with us. Your feedback is extremely valuable, and we regret that we fell short of providing you with a comfortable and enjoyable experience.The presence of bugs and issues with appliances like the microwave are unacceptable, and we are truly sorry for this disappointment. Our team takes matters of cleanliness and room functionality very seriously, and we are addressing these concerns with our housekeeping and maintenance departments to ensure immediate resolution and prevent such occurrences in the future.Moreover, we understand that having to switch rooms due to the TV not working added unnecessary hassle to your stay. Please accept our apologies for the inconvenience this caused. Rest assured, we are reviewing our processes to prevent reoccurrence of similar technical issues and to better assist guests during such transitions.We genuinely appreciate your patience and understanding. Your feedback serves as an opportunity for us to make necessary improvements to enhance the quality of our services.We hope you would consider giving us another chance to provide you with the exceptional stay you deserve. If you decide to visit us again, please reach out directly, and we'll ensure that your next stay exceeds your expectations in every aspect.Thank you for your understanding, and we hope to regain your trust in our accommodations.Warm regards,[Hotel Management]

Dear Ronald,We sincerely apologize for the inconvenience caused during your recent stay due to cleanliness issues around our premises. Your feedback is genuinely concerning, and we deeply regret that we did not meet the expected standards.The presence of cigarette butts outside the entrance and near your room is unacceptable. We have immediately alerted our housekeeping and maintenance teams to address these concerns, ensuring the premises are thoroughly cleaned and maintained to provide a more pleasant environment for our guests.We take cleanliness seriously and strive to uphold high standards throughout our property. Your comments are being taken very seriously, and we are taking the necessary steps to prevent such occurrences in the future.Please accept our apologies for the inconvenience caused, and we sincerely appreciate your understanding. If there is anything else we can do to make up for this lapse during your stay or if you have any further concerns, please don't hesitate to contact us directly.We hope you would consider giving us another chance to provide you with the exceptional service and experience that we are known for. Your comfort and satisfaction are important to us, and we would be honored to have the opportunity to regain your trust.Thank you for your valuable feedback.Warm regards,[Hotel Management]

Dear Ruth,We sincerely apologize for the disappointing experience you had during your recent stay with us. It's disheartening to learn about the numerous issues you encountered in your room. Please accept our deepest apologies for falling short of your expectations.The conditions you described regarding the bedspread, broken TV, stale odor, malfunctioning electrical outlets, and the quality of coffee are unacceptable. We understand how crucial these elements are to a comfortable stay, and we regret that we let you down in multiple aspects.Your feedback has been shared with our housekeeping, maintenance, and kitchen teams to address each concern immediately. Rest assured, corrective measures are being taken to rectify these issues and prevent similar occurrences in the future.We strive to provide a pleasant and enjoyable stay for all our guests, and your feedback is essential in helping us improve our services and facilities.We genuinely appreciate your understanding, and we hope that you might consider giving us another opportunity to provide you with the exceptional service and quality experience that we aim to deliver. Should you choose to stay with us again, please contact us directly so that we can ensure your next visit exceeds your expectations in every aspect.Once again, we apologize for the inconveniences you faced during your stay. Your comfort and satisfaction are important to us, and we thank you for bringing these matters to our attention.Warm regards,[Hotel Management]

Dear Elizabeth,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely apologize for the various issues you encountered during your time here. Your comments are crucial in helping us identify areas for improvement, and we regret that we fell short of meeting your expectations.We're sorry to hear about the cleanliness issues in the jacuzzi tub and the lighting concerns in your suite. Your observations regarding the missing grout, discolored lines, and inadequate lighting have been noted, and we will address these immediately to ensure a more comfortable and enjoyable experience for our guests in the future.Additionally, your suggestions about adding a mirror to the desk area and improving the lighting around the mirrors and long mirror in the room are valuable, and we will explore ways to enhance these aspects for the convenience of our guests.Regarding your receipt, we apologize for any inconvenience caused by not providing a paper receipt at check-out. Your feedback regarding this process has been shared with our front desk team, and we will work on providing clearer communication regarding receipt options in the future.We're also addressing the concerns about the property's appearance and accessibility, including the parking situation and the presence of stray cats. Rest assured, we take these matters seriously and will take steps to improve these aspects promptly.Your feedback is highly appreciated, and we hope that you might consider giving us another chance to provide you with the exceptional experience you deserve. Should you choose to stay with us again, please reach out directly, and we will do our best to ensure your stay is more comfortable and meets all your expectations.Thank you for bringing these matters to our attention.Warm regards,[Hotel Management]

Dear Sara,We sincerely apologize for the numerous issues you encountered during your recent stay at our property. Your experience does not reflect the standard of service and quality we aim to provide, and we deeply regret the inconvenience and disappointment you faced.Firstly, we apologize for the check-in delay caused by Expedia's failure to relay your pre-paid reservation information. We understand the frustration and inconvenience this caused and will investigate ways to prevent similar issues in the future.Regarding the lack of an elevator and the condition of the stairs and handrails, your safety and comfort are our top priorities. We will immediately address the maintenance concerns you highlighted to ensure the safety and cleanliness of our property for all our guests.Furthermore, the cleanliness and maintenance issues you encountered in your room are unacceptable. We apologize for the stained walls and doors, bathroom imperfections, bugs, and the noisy and unclean air conditioner. Our housekeeping and maintenance teams will conduct a thorough inspection and necessary repairs to rectify these issues promptly.Your feedback is invaluable, and we take your concerns very seriously. We're deeply sorry for the inconveniences you faced, and we assure you that corrective measures will be implemented to prevent recurrence.We understand the impact this experience may have had, but we hope you might reconsider staying with us again in the future. Should you choose to give us another opportunity, please contact us directly, and we'll ensure your stay is comfortable and exceeds your expectations in every aspect.Thank you for bringing these matters to our attention.Warm regards,[Hotel Management]

Dear Joanna,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience you faced upon arrival due to the delay in having your room ready by the standard check-in time.Ensuring that our guests have a smooth and prompt check-in process is important to us, and we regret falling short of this on your visit. Your understanding and patience are truly appreciated, and we're glad to hear that despite this delay, you found your room to be clean and the bed comfortable.We apologize for not offering a discount at the time, and we understand your perspective. Rest assured, we have taken note of your suggestion and will review our procedures to ensure a more efficient check-in process in the future.We're delighted that you found our place nice overall and are grateful for your understanding and acceptance of our apology. Your satisfaction is important to us, and we'll strive to improve and provide an even better experience for your next visit.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Warm regards,[Hotel Management]

Dear Madalyn,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Jane We appreciate your feedback and the time you took to share your experience with us. We're delighted to hear that you found our breakfast and housekeeping staff to be welcoming and kind. Their dedication to providing excellent service is something we truly value.However, we apologize for any shortcomings you experienced at the front desk. We take your comments seriously and will use them as an opportunity to improve our customer service at the front desk. Our goal is to ensure that all aspects of your stay meet your expectations, and we're sorry that we fell short in this area.Should you choose to stay in the area again, we hope you would consider giving us another chance to provide you with a more positive experience overall.Thank you for your feedback, and we wish you safe and pleasant travels.

Dear David,Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience during your recent stay at our facility.Providing exceptional value and service to our guests is our top priority, and we're delighted that you found our establishment to be well above par for the money. It's wonderful to know that you would choose to stay with us again in the future.We truly appreciate your kind words and recommendation. It would be our pleasure to welcome you back for another outstanding stay. If there's anything specific you enjoyed or anything we can do to make your next visit even better, please don't hesitate to let us know.Thank you for choosing to stay with us, and we eagerly await the opportunity to host you again!Warm regards,[Hotel Management]

Dear derrick,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear SonjaThank you for sharing your feedback about your recent stay at our hotel. We value your honest review and appreciate your comments.We apologize for the inconvenience you experienced when you received the overbooking call, and we're grateful that we were able to find an alternative room for you. Overbooking can occasionally happen in the hotel industry, but it's our responsibility to ensure that guests have a place to stay. We understand that this can be frustrating, and we'll review our booking processes to minimize such issues in the future.It's wonderful to hear that you found our resident cat, Shadow, to be a highlight of your stay. We're proud to have Shadow as part of our hotel's charm, and we're pleased that it added to your experience.Your feedback is important to us, and we'll work on improving our service and communication to ensure a more pleasant stay for our guests. We hope you'll consider staying with us again and experiencing the improvements we make.

Dear David,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear Vonda,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the six stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

Dear David Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed your stay with us and found our rooms to be nice and the beds comfortable. Providing our guests with a comfortable and enjoyable experience is our top priority, and your positive comments are greatly appreciated.If there's anything specific you loved about your stay or if you have any suggestions on how we can further enhance your experience, please feel free to let us know. We look forward to welcoming you back for another pleasant stay in the future.

Dear Wayne Thank you for your review and for choosing to stay at our hotel. We appreciate your kind words and are delighted to hear that you found our hotel to be nice, clean, with free breakfast, and good Wi-Fi. We strive to provide a comfortable and convenient experience for our guests, and it's encouraging to know that we met your expectations in these areas.We apologize for the issue with the stained desk chair. Your feedback is valuable, and we appreciate you bringing this to our attention. We have already taken steps to address this matter, as our goal is to ensure that our guests have a problem-free and comfortable stay.Should you choose to stay with us again, we hope to provide you with an even better experience. Your satisfaction is our priority, and we look forward to the opportunity to serve you again

Dear Stephanie We're thrilled to hear that your night at our hotel was perfect! Thank you for sharing your positive feedback with us. It's always our goal to ensure our guests have a comfortable and enjoyable stay.If you have any further comments or suggestions that could help us maintain and improve the quality of our services, please feel free to let us know. We appreciate your support and hope to welcome you back for another wonderful stay in the future.

Dear Lisa,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Angela,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value your opinion and are truly sorry to hear about your disappointing experience with our breakfast service.We sincerely apologize for not meeting your expectations during your visit. Our goal is to provide our guests with a memorable and enjoyable stay, and we regret that we fell short in this regard. Your satisfaction is of the utmost importance to us, and we appreciate your patience as we address the issues you have raised.Rest assured that we have taken your feedback seriously, and we are already investigating the matter further. We will be working closely with our team to identify any shortcomings in our breakfast service and to implement corrective measures.We understand how crucial a delicious and well-presented breakfast is to start your day off right, and we deeply regret that we were not able to provide you with this experience. Please accept our sincerest apologies for any inconvenience caused.Should your travels bring you back to our hotel in the future, we would welcome the opportunity to make it up to you by providing an enhanced and improved breakfast experience.Once again, we apologize for failing to meet your expectations, and we thank you for bringing this matter to our attention. We value your feedback and will use it to improve our services for all our valued guests.Warm regards,]Hotel Management

Thank you for sharing your feedback about your recent stay at our property. We apologize for any inconveniences you experienced with the condition of the rooms, particularly the bathrooms. We take your concerns seriously and want to assure you that we are committed to providing a clean and comfortable environment for all our guests.We will address the issues you mentioned immediately. Our housekeeping team will thoroughly inspect all the rooms, paying close attention to the bathrooms, and take the necessary steps to rectify any maintenance or cleanliness issues, including replacing rusty or stained fixtures and addressing any bug-related concerns.Regarding the blood stains on the comforter, we apologize for the oversight. This is not the level of cleanliness we strive for, and we appreciate you bringing it to our attention. We will ensure that our staff is more diligent in inspecting and replacing bedding items to avoid such occurrences in the future.We value your feedback and will learn from this experience to improve our services. If there is anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.

Dear Mary,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear John Thank you for taking the time to provide your feedback about your recent stay at our hotel. We sincerely apologize for the bed bug issue you encountered on the last day of your stay. This is certainly not the experience we aim to provide our guests, and we take such matters very seriously.We appreciate that you brought this matter to our attention, as it allows us to address the situation promptly and prevent it from happening in the future. We have already taken immediate action to inspect and treat the affected room to ensure it is free of any pests.Regarding the response you received from our staff, we are genuinely sorry if it seemed inadequate. We understand that this situation was far from ideal, and our team should have handled it with more concern and assistance. We will use this feedback to improve our training and communication with our staff.Once again, we apologize for the inconvenience, and we hope you will consider staying with us again in the future, giving us the opportunity to provide you with a much improved experience.