Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Sellersvillee, PA

disappointing to say the least.

Posted Nov 28, 2016
Pros: convenient location for me
Cons: better planning, and a cleaner environment.
When I arrived, they had just finished installing a granite countertop in the lobby. the smell of epoxy and solvents was impossible to miss, and the counter was still slimy with some sort of solvent or cleaner. I got my room key and went upstairs. The room was worse than the lobby with the smell of dog, I returned downstairs to talk to the desk clerk. She was very accommodating, and gave me a different room. It didn't help the smell of the granite countertop at all, but I was finally able to get some rest after a long day of traveling. The Hotel is not that big and the smell from the countertop was through out the entire place.
1 out of 5
by A verified traveler from US

Bathroom was not clean

Posted Nov 8, 2016
Pros: The location was close to where I was working and
Cons: The rooms are old out of date and were not cleaned.
Location: Good choices for eating.
4 out of 5
by A verified traveler from elk garden wv

Posted Oct 30, 2016
Location: It was a great location near the Va hospital
The room is great and food was good parking is free
2 out of 5
by A verified traveler from Atlanta

Not good at all

Posted Oct 13, 2016
Even is not in Martinsburg as they suggest in the address.
3 out of 5
by A verified traveler from Michigan

Adequate hotel in scenic area.

Posted Sep 26, 2016
The address given by Expedia is a bit misleading. The Quality Inn at 1937 Short Road is not in Martinsburg, but in a small town nearby, Keeleysville.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
by A verified traveler from Severn, MD

Posted Sep 6, 2016 on Hotels
What a nice hotel. Everyone was very pleasant and helpful. The hotel is clean and in a good location. No constant traffic noises. We will definitely stay there again.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Reserved a king suite was given a double
4 out of 5
by A verified traveler from Maryland

Very nice hotel not far from the casino

Posted Aug 29, 2016
Very clean and comfortable, staff was very Friendly and helpful and the breakfast was a added touch that help me choose this hotel, I wasn't disappointed and would recommend this hotel