Property amenity

Reviews of Baymont by Wyndham Rocky Mount

2.5 out of 5
Baymont by Wyndham Rocky Mount
1730 N Main St, Rocky Mount, VA

Reviews

7.2

Good

Rating 10 - Excellent. 128 out of 450 reviews" "
Rating 8 - Good. 136 out of 450 reviews" "
Rating 6 - Okay. 86 out of 450 reviews" "
Rating 4 - Poor. 54 out of 450 reviews" "
Rating 2 - Terrible. 46 out of 450 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tina

Liked: Property conditions & facilities
The hotel is close to Arby's and KFC. The area is quite with mostly businessrs nearby. Could have been cleaner and breakfast has few options. Still a good place to rest.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carrie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Gerard

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charges upon check in were higher than agreed upon online. Outdated and poorly cared for hotel with outside outlet wiring exposed in multiple locations. "Continental Breakfast" was the WORST I have ever had, and you know how bad these can be. Cereal had two off choices. No fruit. Bagels were half sized. Scrambled eggs were rubbery and only the dregs available when I came in. Two hotel employees sitting on their phones and had to be told by someone to cook some more eggs. They were oblivious to customers. No juice. Etc.....
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Stayed 1 night in Feb 2024

10/10 Excellent

Faye

Stayed 1 night in Feb 2024

6/10 Okay

Dawn, Colonial Beach

Business traveler, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities
Old hotel. Needs a makeover.
Stayed 1 night in Feb 2024

8/10 Good

Janice

Stayed 1 night in Dec 2023

6/10 Okay

Kimberly

Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very pleasant.
Stayed 1 night in Nov 2023

6/10 Okay

Francine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Window leading to outside did not have a lock on it it was broken off.. there 2 nights before I noticed. Glad no one climbed in and took anything
Stayed 3 nights in Nov 2023

10/10 Excellent

Sean

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the cost
Stayed 1 night in Nov 2023

10/10 Excellent

bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it for the price and it was close to venue we went to ..
Stayed 1 night in Nov 2023

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Incredibly disappointing/gross
When we arrived late Thursday evening, they claimed the credit card didn't go through. They were friendly but I had to show proof on my credit card. Went to the room I reserved and it smelled stale and there was no hairdryer in the bathroom. They switched me to the only other room left that luckily had a hairdryer. This room smelled stale, carpets stained, had a stain on the fitted sheet located near my face, our shoes stuck to the bathroom floor, a pill was on the floor, and an old room service tray behind the loveseat, smoke detector removed and in a drawer. When I called the front desk, the connection on the phone was garbled (although they could hear me), where I could barely hear them. I asked for minimum a new fitted sheet which ultimately they didn't have. We flipped the fitted sheet so at least the stain was at our feet. At that point we saw the stain on the side of the mattress pad (gross!). Positive note, no bedbugs. Being that our arrival into town was so late and we had to be up by 6:30 changing hotels was not an option. There were also handprint smudges on the wall and basically everything felt dirty. I literally showered in my shoes. I know this property is undergoing renovations from being transferred over from a Comfort Inn, but I was appalled by the conditions and the $110 price for the room. I believed the Wyndham would have better conditions just by the name, but I was sadly mistaken. Never again!!!
stain on mattress pad
smoke detector no longer there (in a drawer)
stain on sheet
Stayed 1 night in Nov 2023

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASCAR race weekend
The room was clean, the beds and pillows were very comfortable and the TV was excellent.
Stayed 5 nights in Oct 2023

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay while we in town for a funeral. I'm handicap and I would recommend a taller toilet. Other than that we loved it!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was suppose to have a king size bed, motel said not available, had a double size bed, room had an odor, ceiling had bugs, windows had bugs, walls had bugs. They said they were overbooked, but not a car in parking lot. After stating to christibe desk clerk agent abput the bugs, she said they were harmless.
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

The staff was friendly and helpful. The rooms are clean but look like they haven’t been updated since the 1960s
Stayed 1 night in Oct 2023

4/10 Poor

Adrienne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This prpoerty was very dirty. Moldy showerhead, bathtub, sink, vent, heating unit. Hairdryer was disgusting. Coffee maker was disgusting. The only good thing was the friendly front desk staff. I would not stay here again
Stayed 2 nights in Oct 2023
Response from NAVEED on Oct 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Rocky Mount. I am sorry that you have some concerns about housekeeping issues. Please allow me to express my sincerest apologies. Your concerns are really addressed with our staff in timely manner to improve our quality and services We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

GAIL

Just average. Def not 5 star. Just the basics. No bedspread on the bed.
Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Everyone was polite and helpfull.. Everytime we were coming in or leaving, the staff would great us be name ... We had a great stay
Stayed 4 nights in Sep 2023

6/10 Okay

Gary

Traveled with family and small children
Disliked: Property conditions & facilities
Place was clean and average.
Stayed 1 night in Oct 2023

6/10 Okay

Rohitash

Liked: Staff & service
Great hospitality
Stayed 1 night in Sep 2023

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities
I expected more for $109/night
Not the cleanest. They need to put more effort into cleaning and maintenance. For $109/night I would expect much more. Biggest +, very convenient location. No EV charging plug as listed.
Stayed 1 night in Oct 2023

2/10 Terrible

harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointed
Absolutely disappointed!!! This place is awful and way overpriced for the location and conditions. The bed is horrible I feel the springs on the cheap mattress. The bathroom was not clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen, San Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My 2nd stay
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ancestor's homes
Stayed 1 night in Oct 2023

8/10 Good

Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for what you pay for.
Stayed 1 night in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the beds were really really soft.
Stayed 4 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine. The breakfast included in the price was pathetic.
Stayed 1 night in Sep 2023

8/10 Good

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate!
Stayed 1 night in Sep 2023

2/10 Terrible

Dawn

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was green My curtain rod was broken told the front desk 2 days later all the curtain rod fell in the middle of the night Do not disturb sign means nothing they still came in
Stayed 4 nights in Aug 2023

2/10 Terrible

Lynn

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant. Rooms were not kept up. Dirty and out dated! It was my daughters wedding and we had about 10 families that stayed from out of town for 4 nights. I was embarrassed that I had everyone book there. 2 families left and went to the holiday inn because their room was gross. Breakfast was 3 out of 10. I will never recommend this hotel or chain.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was very easy and the lady at the front desk was extremely nice and helpful.
Stayed 2 nights in Sep 2023

6/10 Okay

Kay

Traveled with family
Disliked: Amenities, property conditions & facilities
No soap in bathroom. Scabs in fold out sofa bed.
Stayed 1 night in Sep 2023

8/10 Good

Nathan

Disliked: Cleanliness
Room smelled moldy. Hallway carpet could use vacuuming daily. Room was good for what I needed. Bed was comfortable.
Stayed 3 nights in Aug 2023

10/10 Excellent

Brent

Stayed 1 night in Aug 2023

10/10 Excellent

Claudia

Stayed 1 night in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for cost
Stayed 1 night in Aug 2023

4/10 Poor

Emily

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I had forgot a charger and went back to get it and one of the owners or workers were using it.
Stayed 1 night in Aug 2023

4/10 Poor

Richard

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dated, dirty, smells
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like person who checked me in. Very helpful.
Stayed 1 night in Aug 2023

6/10 Okay

Chris

Business traveler
Liked: Staff & service
It is just ok
The front desk staff is helpful and friendly. Rooms are good size but furniture was dirty and bed is hard.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sherry

Stayed 1 night in Jul 2023

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service
When we left to go boating for the day, housekeepers apparently shut off our ac. The room was sweltering. The temp outside was 94 degrees!
Stayed 2 nights in Jul 2023

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service
Everything was very nice and great staff. However, it is a non smoking facility and our room smelled like an ashtray. The bathroom and main hallway did also. Because of that, I would give it a 8 out of 10.
Stayed 1 night in Jul 2023