Ratings based on 1,172 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Excellent Location , Friendly Staff

Posted Aug 9, 2017
Nice place to stay in specially if your are going for a Holiday as its literally on Oxford St .
3 out of 5
by A verified traveler from uk

Good location

Posted Aug 3, 2017
In room 1 on ground floor very noisy all night from doors slamming from hotel opposite
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jul 31, 2017
Excellent location, very central. Friendly and welcoming staff. Would recommend.
3 out of 5
by A verified traveler from Louisville, KY

Less then stellar in Marble Arch

Posted Jul 16, 2017
Name brand hotel that hurts the master brand with old & uncomfortable beds, tiny (and I mean tiny) rooms that smell of tobacco (raw not burnt) and no exhaust fan in the bath. Hallways smell stronger of tobacco as well. However, the desk staff was quite nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheffiled

Nice hotel, easy to get to, very central

Posted Jul 8, 2017
The hotel was clean and decorated to a high standard. Very close to where we needed to be, within walking distance of shops, cafes, bars. We had a comfortable nights stay and I thought the price was very good considering the location and standard of the hotel. We didn't have breakfast as we felt £15 for a buffet breakfast was too expensive.
3 out of 5
by A verified traveler

Posted Jun 5, 2017
Not a very good hotel, the locaiton is good but not the hotel and rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Great located hotel

Posted Jun 3, 2017
Good location for restaurants, sight seeing and shopping! Staff was friendly and helpful. Rooms were small but clean and comfortable. Would stay here again.
4 out of 5
by Janet

This traveler left a rating score only Posted May 14, 2017 on Hotels
1 out of 5
by Surendra

Hotel comfort

Posted May 12, 2017 on Hotels
The bathroom was very small. The room was small. The service was fair. I would never stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Excellent location, very friendly & welcoming staff , great value