Ratings based on 998 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from norfolk
Business/shoppping stay .Posted Oct 14, 2017
Cons: Could not be bettered
Location: Close to tube station and Oxford street. Ideal for shopping and Theatreland.
From the first minute of arrival we could not have experienced a better stay anywhere in London. All the staff were friendly and pleasant, from the doormen, check in, bedroom ladies, dining room etc. Four ladies travelling together and we felt very safe and secure there. Cannot fate this place highly enough and would certainly stay again.
for Everyoneby A verified traveler from Birmingham
Amazing hotel close to Bond StreetPosted Oct 11, 2017
Excellent hotel, all the staff were incredibly friendly and helpful especially the receptionist Liliya and Elena! The hotel is beautiful and very comfortable, the bedroom was very good and the pickled hen restaurant was great for breakfast. I was. even happy when they served halal meat! GREAT stay will defo come back!
for Everyoneby A verified traveler from york uk
Central London hotelPosted Sep 11, 2017
Only stayed one night but staff still treated us as valued guests. Hotel was warm, very comfortable and room service was fabulous. Would definitely recommend.
for Everyoneby A verified traveler
London vacationPosted Aug 18, 2017
Cons: Executive Lounge appeared to be an after thought, understanding the construction was an issue. But the temp location was a poor choice.
Location: It's London
6 Days in London, hotel was acceptable but nothing to brag about. They were doing some renovations during our stay, so maybe in the future it will be better.
for Everyoneby A verified traveler
good location close to attractions.Posted Jul 16, 2017
Cons: needs air conditioning inside especially on floors. breakfast is mediocre. omelets are good. coffe very bad.
Location: close to oxford street and hyde park.
good location terrible sorroundings especially the front view of hotel. only lobby is air conditioned. it is stifling on floors. room views are disappointing. overall though superbly located if you want to get around easily!
by Chung Hon
Posted Jul 16, 2017 on Hotels
for Everyoneby A verified traveler from Birmingham UK
Friendly StaffPosted Jul 7, 2017
Pros: Location, cleanliness and tidy
Cons: The pillows in our room seem to have gone past their best, they need replacing. Also Water should be in the fridge on arrival.
Location: Edgeware Road, Oxford street and all sorts of restaurants are all nearby.
This hotel is well located with friendly staff. It has parking but its not great for a bigger car or a 4 x 4. The concierge was extremely helpful and allowed us to park on the front of the hotel. This hotel is generally good although on the expensive side for what it is. Breakfast was fairly good although the service was a little hit & miss.
for Couplesby A verified traveler from Edinburgh
Suited our needs, centrally placed for everything.Posted Jun 28, 2017
Pros: see above
Cons: Nothing comes to mind.
Location: Centrally placed for getting to Hyde Park and Paddington for Underground.
Room available before 15:00hrs which was great, staff very friendly and helpful, check in & check out hassle free, will definitely stay here again.
for Everyoneby A verified traveler from South Florida
Central LocationPosted Jun 27, 2017
Pros: The restaurant downstairs where I would go for late night drinks since they opened late.
Cons: They were already doing improvements so the hotel was pretty updated.
Location: The location was a couple blocks away from Oxford Street so it was perfect for walking and shopping.
This hotel was close to Oxford Street with all the shopping. It was a nice walk to Marble Arch, where you can catch the bus for tours around the city. Once you are walking down Oxford, you can even walk to Piccadilly Circus, which has more restaurants and bars. Hotel was clean and updated and has great food in their restaurant. I would stay here again for sure.
Great stayPosted Jun 26, 2017 on Hotels
Overall great. Bed was a little too hard for my comfort.