Ratings based on 160 Verified Reviews

4.0 out of 5
81% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 24, 2017
Hotel really meeds tons of updates. Smoke smell in our room. Room needs a deep cleaning. Bed uncomfortable.
Comment from Hotel Management
Dec 6, 2017 by April, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are excited to inform you that by 2018, our room renovations will be completed. We hope to see you again soon
3 out of 5
by A verified traveler

Posted Nov 22, 2017
Room was very noisey people in breakfast area at 330 in morning making lots of noise.Toilet stopped up for no reason..
Comment from Hotel Management
Nov 23, 2017 by ALB, Hotel Management
Thank you for taking the time to write this review. We apologize for not exceeding your expectations. Our front desk staff is available 24/7 to assist in your needs and we will use this information as a tool to better our staff and facility.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean friendly hotel

Posted Nov 3, 2017
Traveling with my daughter and her service dog. Staff was friendly and room was clean and comfortable
Comment from Hotel Management
Nov 8, 2017 by April, Hotel Management
Thank you! We hope to see you again soon!
4 out of 5
by Brad

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Sep 21, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are excited to inform you that by April 2018, our room renovations will be completed. We hope to see you again soon!
4 out of 5
by MICHAEL

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 21, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are excited to inform you that by April 2018, our room renovations will be completed. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
We requested additional linens and were Supplied without question. Stay was pleasant.
Comment from Hotel Management
Sep 23, 2017 by April, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are excited to inform you that by April 2018, our room renovations will be completed. We hope to see you again soon!
3 out of 5
by A verified traveler from Illinois

Money or Comfort?

Posted Aug 24, 2017
Pros: Least expensive place in the area, easy to book a room.
Cons: It just feels dated and stale. Anything you can do to freshen the place up would be great.
We were going for an economical night on our way home but wished we had sprung for the extra money to stay at one of the nicer places nearby. It was OK but not, you know, nice.
Comment from Hotel Management
Aug 27, 2017 by Sharon Mullins General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are getting ready to undergo a complete renovation and this should be completed by 2018. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by carol

Posted Aug 18, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by A verified traveler

Very nice city and area

Posted Aug 15, 2017 on Hotels
Hotel room was very damp and had odd odor, looks like water damage- room needs dehumidifier. The interior of both fridge and microwave were very dirty. Sign at front desk states all rooms to be updated by end of 2018, that will help as room furniture was well worn.
Comment from Hotel Management
Aug 25, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are getting ready to undergo a complete renovation and this should be completed by 2018. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
4 out of 5
by carol

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!