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Reviews of Travelodge by Wyndham Marysville

2 out of 5
Travelodge by Wyndham Marysville
1127 Pony Express Hwy, Marysville, KS

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 230 reviews" "
Rating 8 - Good. 77 out of 230 reviews" "
Rating 6 - Okay. 69 out of 230 reviews" "
Rating 4 - Poor. 22 out of 230 reviews" "
Rating 2 - Terrible. 8 out of 230 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Joleen on Nov 20, 2023
Thank you for your review! We are happy your stay was a good one and we hope to see you again in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Old hotel not aging well.
I've stayed here several times in the past and the property is not aging well Dark parking area, too few lamps in the room, no inroom coffee, need to ask for an ice bucket, etc. Time to try a new spot in town.
Stayed 1 night in Nov 2023
Response from Joleen on Nov 6, 2023
Thank you for taking the time to tell us about your stay. We are making improvements. The buildings have recently been painted and our parking lot is being resurfaced. We have started to renovate and update. I hope you will come by in the future and have a look.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Joleen on Oct 31, 2023
Thank you for letting us know you had a wonderful stay at our Marysville KS property.We hope to see you again in the future!

6/10 Okay

Larry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2023
Response from Joleen on Oct 31, 2023
Thank you for taking the time to let us know about your stay.I hope in the future you will give us a chance to make your stay more enjoyable.

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The people who work there are the best part of the experience. The facility, however, can best be described as tired.
Stayed 2 nights in Aug 2023
Response from Joleen on Aug 23, 2023
We really appreciate your comments regarding your stay. Our staff is incredible and will be happy be hear what you had to say.We are also going thru some renovations that we hope to have done by the end of the year.Thank you for taking the time to let us know about your stay . Please come stay with us again.

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The facility was clean. Lots of parking available.
Stayed 1 night in Aug 2023
Response from Joleen on Aug 11, 2023
We are very happy that you enjoyed our stay with us. Thank you for your wonderful compliments.Please come back soon!

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Items left in room from previous stay, bed broken not flat, lighting fixtures on the walls did not work, dirty hallways and heavy gravel and dirt in parking lot, have to ask for a coffee pot and coffee, felt a little unsafe. Staff was friendly and professional - understand hotel hosts a lot of hard working people, just not a good place for traveling couples and family.
Stayed 1 night in Aug 2023
Response from Joleen on Aug 4, 2023
I am very sorry that your stay was not a good experience. I will address the issues you have provided me with and make necessary changes to make the guest experience better.Thank you for your comments and we hope you will give us another chance in the future.

6/10 Okay

Verified traveler

Disliked: Room comfort
Bed was terribly uncomfortable. Had to ask the front desk for a coffee maker and then we were never left more coffee packets.
Stayed 3 nights in Jul 2023
Response from Joleen on Aug 3, 2023
I am very sorry your experience was not a pleasant one.I will coach our staff regarding ammenities being replenished and with out a room number I am not sure of the bed issue. We appreciate you input and will work to make things better. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Joleen on Jul 25, 2023
Thank you for letting us know about your stay.Please come see us again!

8/10 Good

Chris

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and simple. Staff are friendly and helpful. There is an area with a covered patio area bordering a nice grass patch in the back of the property. It's great to let your dog run a bit off the leash -- away from people. I have a big dog and he makes people nervous if he's off the leash -- so having a spot to let him run around without making anyone uncomfortable is great.
Stayed 1 night in Jun 2023
Response from Joleen on Jun 26, 2023
Thank you very much for your comments. We are happy you enjoyed your stay ( and your dog too!) and we hope to see you again in the future.

8/10 Good

G.

Stayed 1 night in Jun 2023
Response from Joleen on Jul 25, 2023
We are happy you enjoyed your stay with us. We look forward to serving you again in the future.

10/10 Excellent

Dennis

Stayed 1 night in Jan 2023
Response from Joleen on Mar 21, 2023
Thank you for your comments!We look forward to serving you again in the future,

4/10 Poor

Vera

Traveled with family
Disliked: Amenities, property conditions & facilities
No coffee pot or ice bucket. Room was supposed to be smoke free but wreaked of smoke covered up with some kind of spray. Heat was turned on to 68 but continued to blow cool air. Won’t stay again. Very disappointed.
Stayed 1 night in Dec 2022
Response from Jo on Jan 2, 2023
I am very sorry your stay was unpleasant. We will work to fix the issues and make this a better place to stay.

8/10 Good

Mari

Stayed 1 night in Nov 2022

6/10 Okay

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience of it being in Marysville, not much of a choice in town. Although the room, sheets and towels were clean, we did have tiny worms in the bathroom and a centipede on the wall and lady bugs in the window.
Stayed 2 nights in Nov 2022
Response from Joleen on Nov 21, 2022
Thank you for your feedback.We will work of the issues described and see what we can do to remedy that problem.Thank you

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Good, basic hotel. Clean and comfortable. Be sure to ask for a coffee pot when checking in if you need your morning brew. No breakfast but wonderful 24/7 Diner on the property. Friendly staff.
Stayed 1 night in Oct 2022
Response from Joleen on Oct 31, 2022
Thank you for your comments. We try very hard to make the guest experience a pleasant one.We hope to see you again in the future.

6/10 Okay

Zach

Stayed 1 night in Oct 2022
Response from Joleen on Oct 31, 2022
We appreciate you taking the time to let us know about your stay.

2/10 Terrible

Jason

Stayed 1 night in Oct 2022
Response from Joleen on Oct 11, 2022
I am sorry your stay was not as enjoyable as you had planned. We will work harder to make the guest experience a more pleasant one

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Bathroom woes
The toilet was leaking under the tile floor. You could see it bubbling up through the grout. The tub was filthy.
Stayed 1 night in Sep 2022
Response from Joleen on Sep 21, 2022
I am very sorry and we will address the water leak and the tub immediately.We appreciate your comments and we will work harder to make the guest experience a more pleasant one.

8/10 Good

Gene

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service, clean room.
Stayed 1 night in Sep 2022
Response from Joleen on Sep 18, 2022
Thank you so much for your comments. We strive to make the guest experience a pleasant one.

2/10 Terrible

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was FILTHY I wouldnt even wash a pig in that shower. The beds stunk
Stayed 1 night in Sep 2022
Response from Joleen on Sep 18, 2022
I appreciate your comments. I am sorry your experience was not a pleasant one. I will address the issues so we get better in the future.

6/10 Okay

Mark

Disliked: Cleanliness, amenities
Safety: Smoke detector was disabled/removed and placed in dresser drawer. Exterior security locks disabled. Parking lot and some doors poorly lighted. Cleanliness: Toilet had a thick mildew ring at water level. Dead cricket by aircon and dead house centipede in bath tub. Tub took 10 minutes to drain. Comfort: No in room coffee maker or in lobby coffee.
Stayed 1 night in Aug 2022
Response from Joleen on Sep 18, 2022
I will address the issues you pointed out. I am very sorry for the unpleasant experience.I hope you will give us another try in the future.

4/10 Poor

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds rock hard, the floor would have been softer. Pillows just as hatd
Stayed 1 night in Jun 2022
Response from Joleen on Jun 20, 2022
Thank you for letting us know your concerns. We appreciate your feedback.

6/10 Okay

jeffrey

Liked: Staff & service
Stayed 1 night in May 2022
Response from Joleen on Jun 20, 2022
We appreciate you taking the time to let us know about your stay. We hope to see you in the future.

6/10 Okay

Roger

Traveled with family
Liked: Staff & service
Beds were ok
Stayed 1 night in May 2022
Response from Joleen on Jun 20, 2022
Thank you for taking the time to let us know about your stay. We try to make the guest experience a pleasant one. We hope to see you again.

2/10 Terrible

Caleb

Stayed 3 nights in May 2022

6/10 Okay

Cheryl

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet had mold growing in it, the hair dryer didn't work, the mini fridge froze me food solid, and the building door to the outside didn't latch or lock.
Stayed 2 nights in May 2022
Response from Joleen on May 10, 2022
We are very sorry your experience wasn't an enjoyable one. We will address these issues as to not have them happen in the future. Thank you for your feedback and we hope you will let us serve you better in the future.

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

6/10 Okay

Stacey

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
Uncomfortable bed and pillows. Dirty shower.
Stayed 1 night in Dec 2021
Response from Joleen on Dec 23, 2021
I am very sorry your stay was unsatisfactory. I am looking into the issues and we will do our best to make sure this doesn't happen again. I hope you will give us another chance in the future.

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2021
Response from Joleen on Nov 25, 2021
Thank you so much for your review and comments. We appreciate you taking the time to let us know we are doing our jobs right! We hope to see you in the future.

4/10 Poor

Daniel Ray

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs updating
Stayed 1 night in Oct 2021
Response from Joleen on Oct 28, 2021
We appreciate your feedback, we are currently looking at updates in the near future. We hope to see you again!

6/10 Okay

Mari

Liked: Cleanliness, property conditions & facilities
Room and bathroom were clean. Check in person not very friendly or forthcoming with information. Appreciated the location of the hotel, right on 36 and Penny’s Diner right there! Food is good!
Stayed 1 night in Oct 2021
Response from Joleen on Oct 28, 2021
Thank you for your feedback. We will do some training on our hospitality end of check in and out. We want all of our guests to feel welcome and accommodated. Please stop by again in the future.

6/10 Okay

Ed

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Joleen on Oct 7, 2021
We appreciate your feedback. We hope you will stay with us again in the future.

6/10 Okay

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were no blankets on the bed. They said because of covid rules they weren’t allowed to put them on. I’ve stayed at several hotels and they all had blankets on the bed. Towels were frayed. Bed was comfortable. Internet worked. There was a diner in front of it so no free breakfast. It was an okay hotel.
Stayed 1 night in Sep 2021
Response from Joleen on Oct 5, 2021
Thank you for letting us know about your stay. I understand your feelings on the blankets, it does look strange, but we have kept it that since covid for the sanitation purposes. I will look at getting rid of those frayed towels, that should not have happened. We hope you will stay with us again in the future.

8/10 Good

Scott

Liked: Cleanliness, room comfort
I'd stay again.
An okay stay. Older motel, no big maintenance issues, shower and bed okay. No a lot of lighting in parking area. Bed only had top sheet on it but didn't need a blanket. No onsite continental breakfast but 24-hour diner onsite nice and home-towny. I'd stay again.
Stayed 1 night in Sep 2021
Response from Joleen on Sep 27, 2021
We appreciate you taking the time to tell us about your stay. We do hope to see you again in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Good, but not great.
Good, but not great. Older room with older furniture. Musty smelling. Shower head was great. DirectTV didn't work and front desk couldn't offer any help.
Stayed 1 night in Sep 2021
Response from Joleen on Sep 13, 2021
I am very sorry you had an issue with the direct TV. I will make sure we get some training on that. I appreciate you letting us know about your stay. We hope to see you in the future.

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and priced right. I would stay there again if in the area
Stayed 1 night in Sep 2021
Response from Joleen on Sep 7, 2021
We appreciate your feedback. We strive to make the guest experience a pleasant one. Thank you for taking the time to tell us about your stay. We hope to see you in the future.

6/10 Okay

Paul

Business traveler, Traveled with partner
Liked: Amenities
Average hotel. It was convenient. Not much to offer in this town. No pool. Small lobby.
Stayed 1 night in Aug 2021
Response from Joleen on Aug 30, 2021
We are happy you chose us for your travels. We appreciate your comments and for you letting us know about your stay. We hope to see you again in the future.

6/10 Okay

Natasha

Business traveler
Liked: Cleanliness, staff & service
Overnight Only
Hotel was clean, no breakfast on site but a 24 hour diner is in the parking lot. Bed needed replaced as husband and I kept rolling to the center. We just needed a place for the night.
Stayed 1 night in Aug 2021
Response from Joleen on Aug 30, 2021
Thank you for letting us know about your stay. We will definately look into the bed situation. Thank you again and we hope you will stay with us again in the future.

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
The beds were not made, only the sheets; difficulty getting in to the rooms, door didn't work right; outside door did not lock right.
Stayed 1 night in Aug 2021
Response from Joleen on Sep 13, 2021
We appreciate you telling us about your stay. I will see what can be done regarding the doors and the locks. Due to covid the beds are only made with the fitted and flat sheet, pillows on top, and then you can put on the blankets if you chose. We hope you will give us another chance in the future to exceed your expectations.

6/10 Okay

Blake

Business traveler
Disliked: Room comfort
Stayed 2 nights in Jul 2021
Response from Joleen on Aug 10, 2021
Thank you for taking the time to tell us about your stay!

8/10 Good

Shelly

Liked: Cleanliness, staff & service
Wheelchair accessibility was better than most
Stayed 1 night in Jul 2021
Response from Joleen on Jul 19, 2021
I am happy we could accommodate and that you were pleased. Thank you for taking the time to let us know about your stay.

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021
Response from Joleen on Jun 21, 2021
Thank you for taking the time to give us your feedback. I hope we can better serve you in the future.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rough night, noisy beds. Needs updating.
Stayed 1 night in Jun 2021
Response from Joleen on Jun 7, 2021
I am very sorry your stay was not a pleasant one. We will look into the issues and hopefully we can rectify. We appreciate you taking the time to tell us about your stay. I hope you will give us another try in the future.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021
Response from Joleen on Jun 18, 2021
Thank you for your excellent review. We hope you return in the future!

8/10 Good

Jami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, great price
The hotel was decent, especially for the price. I thought the room was nicer than the outside of the hotel indicated. Check in was a breeze and there’s a 24-hour diner on the premises. I didn’t eat there, but it was a nice option to have. I’d definitely stay there again.
Stayed 1 night in May 2021
Response from Joleen on Jun 4, 2021
Thank you for your review of your stay at the Travelodge Marysville KS. It is always nice to receive positive feedback. We hope to see you again in the future.

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Joleen -GM on May 31, 2021
Thank you for taking the time to let us know about your stay at the Travelodge Marysville. It is always a pleasure to receive positive feedback and know that your stay with us was a good one. We hope to see you again in the future.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Staff was very friendly when we checked in. Beds were hard/uncomfortable and pillows were very flat almost like no pillow at all. Also the knob on the air unit was missing so we had to borrow a pair of pliers to turn it. Fridge in room was a nice touch & we used it!
Stayed 2 nights in May 2021
Response from Joleen on May 24, 2021
Thank you for taking the time to tell us about your stay. I will be getting the pillows changed in your room and the air conditioner has been repaired. I am very sorry about both of those issues. Please accept my apologies. I hope you will give us another chance in the future to make your stay a better one.

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service
Ok
Was a little dirty but not to a point of no return.. in general it was a good stay
Stayed 1 night in May 2021
Response from Joleen on May 19, 2021
Thank you for your review. I wish your stay would have been a 10. But we will make sure that the cleanliness issue is addressed. We appreciate you taking the time to let us know about your stay.