Get an overview of this hotelFamily-friendly lodge with restaurant and outdoor pool

Location

This family-friendly Masai Mara lodge is located in a national park, 9.8 mi (15.8 km) from Mara River, and within 25 mi (40 km) of Musiara Gate and Masai Mara National Reserve. Oloololo Gate is 13.4 mi (21.5 km) away.

Property Features

This lodge features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and spa services.

Room Amenities

All 74 rooms boast deep soaking tubs and offer free WiFi and balconies. Other amenities available to guests include dining areas, sitting areas, and room service.

Lodge Amenities

Lodge Amenities

Mara Serena Safari Lodge features an outdoor pool and a fitness center. The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This family-friendly lodge also offers spa services, gift shops/newsstands, and coffee/tea in a common area. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

  • Free WiFi 
  • Dry cleaning/laundry service 
  • Safe-deposit box at front desk 
  • Restaurant 
  • Airport transportation (surcharge) 
  • Total number of rooms - 74 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Number of floors - 1 
  • One meeting room 
  • Free reception 
  • Free self parking 
  • Spa services on site 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Separate dining area  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Deep soaking bathtub 
  • Hair dryer (on request) 
  • Shower/tub combination 
  • Premium bedding 
  • Separate sitting area 
  • Phone 
  • Free bottled water 
  • Free WiFi 
  • Designer toiletries 
  • Bathrobes 
  • Slippers 
  • Room service (limited hours) 
  • In-room childcare (surcharge) 
  • Desk 
  • Separate dining area 

Where to Eat

The lodge offers a complimentary manager's reception on select days.

This lodge has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the lodge include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Lodge Policies

Check-in

Check-in time starts at noon

Check-in time ends at 6 PM

Special check-in instructions:

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Destination fee: USD 70 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 13.00 (one-way), (from 6 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Lodge Name

  • Mara Serena
  • Mara Serena Lodge
  • Mara Serena Safari
  • Mara Serena Safari Lodge
  • Mara Serena Safari Lodge Masai Mara
  • Mara Serena Safari Masai Mara
  • Serena Lodge Mara
  • Serena Mara
  • Serena Mara Lodge
  • Serena Mara Safari Lodge

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.



Mara Serena Safari Lodge ratings based on 6 Verified Reviews

Learn more.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
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Visiting the Masai Mara

5 out of 5
by
Posted Jun 27, 2015
Pros: Everything.
Cons: Electricity is off several times a day, which can be a pain. Internet is good.
Location: Balloon ride, game drives, spa, pool,
We spent a week in the Masai Mara. The Serena lodge is the heart of the Masai Mara conservancy which is the best kept part of the entire area. The roads are better, the animals are protected and it is the perfect destination for game drives. The Serena lodge is the only place to stay in the area and there really is no other place you would want to go. It is located a few km from the airstrip (yes you do want to fly in, don't drive from Nairobi) on top of a high mesa that looks out dozens of miles in all directions. The property is amazing with a pool, workout facilities and an excellent spa. The staff is exceptionally friendly and accommodating and you will want for nothing. Look out your window each morning and see everything from baboons to buffalo to antelope and giraffes. They have many Land Cruisers with pop tops for game drives and the animals really are incredible. Highly recommend the balloon ride. The master pilot, Dan, is incredible and the vistas are amazing. Not cheap but worth the adventure. On Wednesday night there is an excellent talk by local researchers from the Hyena study camp which is fascinating as well. I can't imagine wanting to stay anywhere else.
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Heart of the Mara - pumps to beat of migration

5 out of 5
by from uk
Posted Aug 28, 2014
Wonderful Staff, wonderful animals, unbeatable location - so very sad to leave - next visit will be longer. Simply excellent.
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The best place we have ever stayed

5 out of 5
by from UK
Posted Jun 25, 2013
Pros: The location!
Cons: Leaving it.
Location: On the top of a hill, every room has a view out over the plains of the Mara. Animals can wander up close to the edge of the rooms.
We stayed at a quiet time, so there were few people around, but nonetheless the way we were looked after was superb. Wonderful food, wonderful views, brilliant service, comfortable rooms, swimming pool. When you add in the location, on top of the hill looking out across the plains, this hotel is the best place we have ever stayed. Where else can you have a swim before breakfast, see a lion at lunch time, then elephants in the afternoon, before a delicious dinner and then fall into a comfortable bed? We will be back.
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Expect to pay ALOT more

3 out of 5
by from Louisiana, USA
Posted Dec 6, 2012
First off, the overall experience at the hotel was quite amazing, so if you don't care about all the extra fees than you'll love it. However, if you do care, prepare yourself. Right away there's a 70 dollar conservancy fee per person per night you have to pay. I don't hold this against them given that you pay it to the park and not the hotel, but warning would have been nice. Next, they charged us 80 dollars to bring us from the airstrip to the hotel, which is about a 4 minute ride. This was what outraged me the most. For the price you pay and how short the ride is this should ABSOLUTELY be free. Then, when we got there, it turned out the 'game drives' were another 80 dollars per person per drive, and while at least you're actually getting something for this 80, the description does not clearly specify that this is not included. So overall, it was a great experience, I just wish they were less crafty in letting me know what I paid for before I showed up.
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Buiten seizoen heerlijk rustig

4 out of 5
by
Posted Nov 15, 2014
Location: Buiten de migratie, de grote trek van de kuddes dieren door de mara rivier, lekker rustig door de week. In het weekend kunnen er veel lawaaierige kind
Lekkere buffetten met veel vegetarische mogelijkheden (en India's eten)
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Für eine Masai Mara-Erkundung vrzüglich geeignet!

5 out of 5
by from Baden-Württemberg, Deutschland
Posted Jan 9, 2013
Tolle Lage auf Hügelspitze-gute Rundumsicht auf Masai Mara; der Mara-River ist für Tierbeobachtung allerdings etwas zu weit entfernt. Das Hotel ist absolut zu empfehlen- das Preisniveau ist angemessen.
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