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Get an overview of this hotelAdults-only hotel with full-service spa and restaurant

Location

Situated on a lake, this hotel is within 6 mi (10 km) of Maria Magdalena Church, San Sebastian Church, and San Juan Church. San Miguel Church and Folklore Museum are also within 6 mi (10 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a sauna are onsite.

Room Amenities

All rooms are individually decorated and offer minibars and in-room massages. Egyptian cotton sheets, rainfall showerheads, and ceiling fans are among the other amenities available to guests.

Hacienda Puerta Del Cielo Ecolodge & Spa

Camino de los Bueyes, Nimboja No.2 Masatepe

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hacienda Puerta Del Cielo Ecolodge & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This Masatepe hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 40 km and a roundtrip airport shuttle (available on request). Onsite self parking is complimentary.

Hacienda Puerta Del Cielo Ecolodge & Spa has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Concierge services 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 9 
  • Number of floors - 1 
  • Outdoor pool 
  • Pool sun loungers 
  • Poolside bar 
  • Restaurant 
  • Sauna 
  • Spa services on site 
  • Spa treatment room(s) 
  • Swim-up bar 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 10 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2010 

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Bathtub or shower 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Egyptian-cotton sheets 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board 
  • Minibar 
  • Partially open bathroom 
  • Premium bedding 
  • Rainfall showerhead 

Where to Eat

Linda Vista Grille - Overlooking the pool and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests under 15 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Hiking/biking trails nearby 
  • Ecotours on site 
  • Ziplining nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Aromatherapy treatments 
  • Body scrubs 
  • Body wraps 
  • Hot stone massage 
  • Reflexology 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at Midnight

Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property at least 72 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this adults-only property. All guests older than 15 are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

Minimum guest age is 15

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 65 per room (one way)
  • Early check-in fee: USD 25
  • Late check-out fee: USD 25
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Puerta Cielo Ecolodge
  • Hacienda Puerta Cielo Ecolodge Hotel
  • Hacienda Puerta Cielo Ecolodge Hotel Masatepe
  • Hacienda Puerta Cielo Ecolodge Masatepe

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 15 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Alcohol is not permitted at this property.

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