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Room type

Standard Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Family Suite

Max Occupancy: 4 guests

Standard Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Honeymoon Suite, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelAdults-only hotel with full-service spa and restaurant

Location

Situated on a lake, this hotel is within 16 mi (25 km) of Los Poetas Park, Church of Xalteva, and Chapel of Maria Auxiliadora. Mi Museo Granada Collection and Church of Nuestra Senora de las Mercedes are also within 16 mi (25 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a poolside bar are onsite.

Room Amenities

All rooms are individually decorated and offer minibars and in-room massages. Other amenities available to guests include Egyptian cotton sheets, premium bedding, and rainfall showerheads.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hacienda Puerta Del Cielo Ecolodge & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This Masatepe hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 40 km and a roundtrip airport shuttle (available on request). Complimentary self parking is available on site.

Hacienda Puerta Del Cielo Ecolodge & Spa has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Coffee/tea in lobby 
  • Concierge services 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 9 
  • Number of floors - 1 
  • Outdoor pool 
  • Pool sun loungers 
  • Poolside bar 
  • Restaurant 
  • Sauna 
  • Spa services on site 
  • Spa treatment room(s) 
  • Swim-up bar 
  • Television in lobby 
  • Terrace 
  • Total number of rooms - 10 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2010 
Show all hotel amenities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Bathtub or shower 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Climate control 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Egyptian-cotton sheets 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board 
  • Minibar 
  • Partially open bathroom 
  • Premium bedding 
  • Rainfall showerhead 
Show all room amenities

Where to Eat

Linda Vista Grille - Overlooking the pool and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests under 15 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Hiking/biking trails nearby 
  • Ecotours on site 
  • Ziplining nearby 
Show recreation options

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Aromatherapy treatments 
  • Body scrubs 
  • Body wraps 
  • Hot stone massage 
  • Reflexology 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at Midnight

Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after Midnight please contact the property at least 72 hours in advance using the information on the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children under 15 years old are not allowed at this adults-only property. All guests 15 or older are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

Minimum guest age is 15

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

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Fees

You'll be asked to pay the following charges at the hotel:
  • Airport shuttle transfer per adult: USD 65 (one way)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 65 per room (one way)
  • Early check-in fee: USD 25
  • Late check-out fee: USD 25
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 15 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Alcohol is not permitted at this property.

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