Sierra Lago Resort & Spa - All inclusive

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Overview of Sierra Lago Resort & Spa - All inclusive

VIP Access

Sierra Lago Resort & Spa - All inclusive

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Lago de Juanacatlan, s/n, Mascota, JAL, 46900

Explore the area

  • Popular LocationMain Square34 min drive
  • Popular LocationNuestra Senora de los Dolores Church34 min drive
  • Popular LocationTalpa Basilica Lady of the Rosary63 min drive

Choose dates to view prices

About this area

Mascota

Located in Mascota, Sierra Lago Resort & Spa - All inclusive is in the mountains and on a lake. Local points of interest include La Preciosa Sangre Temple Ruins, Main Square, and Nuestra Senora de los Dolores Church. Take an opportunity to explore the area for outdoor excitement like mountain biking.

What's nearby

  • La Preciosa Sangre Temple Ruins - 34 min drive
  • Main Square - 34 min drive
  • Nuestra Senora de los Dolores Church - 34 min drive
  • Corrinchis Dam Lookout - 45 min drive
  • Talpa Basilica Lady of the Rosary - 63 min drive

Restaurants

  • El Lago Restaurant — 1 min walk
  • La Terraza — 1 min walk

About this property

Sierra Lago Resort & Spa - All inclusive

4-star property by the lake
Active travelers can enjoy horseback riding, rowing/canoeing and sailing at Sierra Lago Resort & Spa - All inclusive. Treat yourself to a hot stone massage, a facial, or reflexology at Spa Sierra Lago, the onsite spa. Enjoy regional cuisine and al fresco dining at the two onsite restaurants. Enjoy onsite activities like hiking/biking, fishing, and kayaking.
Other perks include:
  • An outdoor pool
  • Free bicycle rentals, a 24-hour front desk, and massage treatment rooms
  • A terrace, a garden, and a picnic area
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All guestrooms at Sierra Lago Resort & Spa - All inclusive include thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like WiFi and bathrobes.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking

Land activities

Bicycling

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 130.00 per night)
  • Available in some public areas: WiFi (MXN 130 per day)

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • 1 bar/lounge

Things to do

  • Arcade/game room
  • Canoeing
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Private picnics
  • Sailing
  • Spa tub

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Spanish

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 130.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 130 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sierra Lago
Sierra Lago Mascota
Sierra Lago Resort
Sierra Lago Resort Mascota
Sierra Lago Hotel Juanacatlan
Sierra Lago Resort & Spa Mascota, Mexico - Jalisco
Sierra Lago Resort And Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa All Inclusive
Sierra Lago Resort & Spa - All inclusive Mascota
Sierra Lago Resort & Spa - All inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 60 out of 79 reviews
5 - Excellent 76%
Rating 4 - Good. 14 out of 79 reviews
4 - Good 18%
Rating 3 - Okay. 4 out of 79 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 79 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 79 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place is beautiful.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated next to a beautiful lake, surrounded by mountains, the cabins are impeccable. Service provided was friendly and very professional. The web site really does not adequately describe that “all-inclusive” is not just the regular stuff expected at beach resorts - this restaurant is five-star!! A special getaway from a beach vacation to something entirely different from your expectations. This is worth a try, even if you are only in Puerto Vallarta for a week, as it adds a completely different dimension.
Stayed 1 night in Nov 2021

5/5 Excellent

Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
This place it's a paradise!!! Beautiful!! Food, service, cabins everything was great 👍
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Our cabin was well furnished and very fresh and clean. The options for activities were great. We chose to hike to a high peak that had a 360 degree view of the Sierra Madres and valleys below. Getting here was an adventure. Two hours to Mascota on very winding roads and then a 25K trek up the mountain. I had a regular rental car and negotiating the winding, rocky road up to the gates of the hotel was quite stressful. I would recommend a 4WD with high clearance. Watching the stars here on a clear night is spectacular. Food was excellent and drinks were top notch. First time in the mountains in Mexico, and it was wonderful. A nice contrast to the beaches in PV area.
Stayed 2 nights in Feb 2020