Ratings based on 484 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jul 20, 2019
Right across the airport. Have a private driver that can is super amazing and helpful. Very clean. Staff are very nice and polite
Comment from Hotel Management
Jul 22, 2019 by Diane L. - General Manager, Hotel Management
Thank you for your wonderful feedback of the Best Western PLUS MidAmerican Hotel. We are glad to see that our central location and wonderful staff were key to your experience. We will be sure to pass on your kind words to the staff. We look forward to welcoming you back again soon.
4 out of 5
by A verified traveler

Posted Jul 16, 2019
Comment from Hotel Management
Jul 16, 2019 by Diane, GM, Hotel Management
Thank you for your stellar review. We love to see when our guests enjoy their stay with us here at the Best Western Plus MidAmerica. My staff and I strive to create a home away from home. We understand that courteous and helpful service is key to a great stay. We are glad this was your experience after a long day of travel and settling in. We look forward to having you all back again soon to enjoy another five star experience the next time you find yourself in the area. Thank you, Diane L. General Manager
4 out of 5
by A verified traveler

Posted Jul 9, 2019
I wanted orange juice in the morning, no luck it didn’t work.
Comment from Hotel Management
Jul 9, 2019 by Front Desk, Hotel Management
Thank you for choosing Best Western Plus MidAmerica for your recent stay in Mascoutah. We are grateful that you left us a rating on Expedia. You are helping millions of visitors every month plan the perfect trip by leaving your feedback. We are working on a shuttle and hopefully next time you travel thru will be able to pick you up! Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. And we're always eager to hear what you liked and how we can improve. Thank you again, and we hope you'll choose Best Western Plus MidAmerica the next time you're in Mascoutah.
5 out of 5
by A verified traveler from Illinois

Posted Jul 7, 2019
We would stay here again. It was clean and the staff was friendly.
Comment from Hotel Management
Jul 9, 2019 by Front Desk, Hotel Management
Thank you for choosing Best Western Plus MidAmerica for your recent stay in Mascoutah. We are grateful that you left us a rating on Expedia. You are helping millions of visitors every month plan the perfect trip by leaving your feedback. Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. And we're always eager to hear what you liked and how we can improve. Thank you again, and we hope you'll choose Best Western Plus MidAmerica the next time you're in Mascoutah.
5 out of 5
by A verified traveler

Posted Jul 3, 2019
Everyone was nice place was quiet hotel was clean
Comment from Hotel Management
Jul 3, 2019 by Diane L. - General Manager, Hotel Management
Thank you for your excellent feedback. We strive to provide a clean, comfortable and courteous experience for each of our guests. We are glad this was yours. Please join us again soon for your next five-star stay at the Best Western Plus MidAmerica Hotel. Thank You,
5 out of 5
by A verified traveler from Salem

Posted Jul 2, 2019
Friendly people, clean room, nice furniture, excellent breakfast
Comment from Hotel Management
Jul 3, 2019 by Diane L. - General Manager, Hotel Management
Thank you for your excellent feedback. We strive to provide a clean, comfortable and courteous experience for each of our guests. We are glad this was yours. Please join us again soon for your next five-star stay at the Best Western Plus MidAmerica Hotel. Thank You,
4 out of 5
by A verified traveler

Posted Jun 29, 2019
Great check in person. Very nice frendly and lady checking me out was excellent
Comment from Hotel Management
Jun 30, 2019 by Diane L. - General Manager, Hotel Management
Thank you for your excellent feedback! We are thrilled to see you enjoyed your stay and were treated to the excellent customer service we are known for. We look forward to welcoming you back again the next time you find yourself in the area.
5 out of 5
by A verified traveler

Posted Jun 29, 2019
The facility was A+ in all aspects! The overall experience is exactly what I was counting on, as I have been very disappointed with a variety of chain hotels as I travel for work on a regular basis. Thank you Best Western Plus MidAmerica Hotel!
Comment from Hotel Management
Jun 30, 2019 by Diane L. - General Manager, Hotel Management
Thank you for your excellent feedback of the Best Western Plus MidAmerica Hotel! We are thrilled to see how much you enjoyed your stay as a frequent work traveler. We understand that creating a home away from home environment can be key to a great stay! We look forward to welcoming you back again the next time you find yourself in the area.
3 out of 5
by A verified traveler from North Carolina

Posted Jun 26, 2019
It was out in the middle of nowhere but It was close to MidAmerica airport
Comment from Hotel Management
Jul 1, 2019 by Diane L. - General Manager, Hotel Management
Thank you for your feedback. We are glad you found our location key to your stay. We hope you were treated to the great customer service we are known for. We look forward to welcoming you back.
5 out of 5
by A verified traveler

Posted Jun 25, 2019
Friendly staff. Very clean facility. Well maintained. Great value
Comment from Hotel Management
Jun 25, 2019 by Diane L. - General Manager, Hotel Management
Thank you for your stellar review for our beautiful hotel and super staff! We look forward to welcoming you back to the Best Western PLUS MidAmerica Hotel soon.