Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
81% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from New Jersey

Incorrect information

Posted Jul 23, 2016
Pros: Convenient to stay at hotel because casinos are there.
Cons: Cleanliness of room and hotel staff.
They did not give us the correct information when we checked in. Told us room was ready but needed an inspection first and then we could go to our room. We were traveling with another couple who were able to go to their room. After hours of waiting they still had not inspected the room. Upon investigating we found out that the room was never ready. People were still in the room at 3:30 PM We asked for another room which they gave us on another floor away from our friends. When we went to bowl or shoot a game of pool we were told the facilities were not available to us because of a private party. Not happy about this. Room was not cleaned properly.
3 out of 5
by A verified traveler

Posted Jul 13, 2016
the hotel was very nice I have stayed there before this room was set up for an office stay not for a just a fun stay for that was my kind of trip not to do office work would have been great if was a work trip. next time I do go back will make sure to let them know what kind of trip office or just to have fun.
5 out of 5
by A verified traveler

Very Convenient to Casino

Posted Jun 24, 2016
We booked this room on a quick trip and needed an overnight. Beautiful room and quiet. Very satisfied and we had a lot of fun!!
4 out of 5
by A verified traveler from n.y.c

very nice

Posted Jun 10, 2016
Pros: very nice
Cons: beds and dealers personalitys
Location: good near mystic
had great time but beds are very uncomfortable .lots to do they need more American dealers not fun playing cards with people who don't want to be there Ceaders steakhouse is awesome
5 out of 5
by Ann

This traveler left a rating score only Posted Apr 14, 2016 on Hotels
5 out of 5
by A verified traveler

Great Hotel, clean, roomy and a great staff.

Posted Apr 14, 2016
Everything was better than expected, especially the staff. Very courteous and friendly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
1 out of 5
by A verified traveler

Noisy hotel

Posted Apr 10, 2016
Came back to my hotel 1 o'clock in the morning could not sleep because they put me next to the elevator going up and down all night making noise keeping me up also the heater in the room was very noisy overpriced for what you get
5 out of 5
by A verified traveler

Posted Apr 9, 2016 on Hotels
great place to stay
5 out of 5
by Margaret from Boston

Excelle

Posted Apr 9, 2016 on Hotels
Just one night everything was good. The check in was good room ready early