Indoor pool, outdoor pool

Reviews of Hyannis Travel Inn

2.5 out of 5
Hyannis Travel Inn
18 North St, Hyannis, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 755 out of 1000 reviews" "
Rating 8 - Good. 214 out of 1000 reviews" "
Rating 6 - Okay. 19 out of 1000 reviews" "
Rating 4 - Poor. 8 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable property convenient to everything

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman behind the desk was so nice, and helpful.

10/10 Excellent

Debra

Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, property and location.
Stayed 1 night in Nov 2023

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

brock

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bff stay
Stayed 2 nights in Nov 2023

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best place to stay in Hyannis
We have stayed here many times. The staff is always friendly, and helpful with what to see and do while on the Cape. Restaurants and museums are within walking distance. They also have a heated indoor pool along with an outside pool. Breakfast in included! Can't wait until our next visit!
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, staff were terrific- very helpful and service oriented. Continental breakfast had lots of choices. May not be the fanciest place in Hyannis, but I won’t stay anywhere else going forward.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet comfortable good value
Stayed 1 night in Nov 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

FERHAT

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff . Place just need little bit renovation, but other than that it’s great location and reasonable and affordable price .
Stayed 1 night in Oct 2023

10/10 Excellent

Edwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent but they need to clean the gutters with small trees growing out of them stopping the water from draining.

10/10 Excellent

christy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and will definitely be back. Love the option of indoor & outdoor pool. Room was very clean. Great continental breakfast. Every staff we encountered very helpful and most friendly. Stairway to our room (310) needs cleaning and stairs very close together.
Stayed 2 nights in Oct 2023

8/10 Good

Uyen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s conveniently located, within walking distance to most places to visit in Hyannis.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Staff was exceptionally helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were very nice and helpful! Breakfast was good and rooms very clean !
Stayed 1 night in Oct 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice furniture. Nice cotton sheets. Friendly staff.
Stayed 1 night in Oct 2023

8/10 Good

Diane

Liked: Staff & service, property conditions & facilities, room comfort
A fall getaway in cape cod
Overall was a pleasant stay. Had an issue but it was resolved in the end. Next time will make sure upon arrival to thoroughly check the bedding. The room was very clean upon arrival so I didn’t check any further. Would advise anyone do that in anyplace they stay. First night was noisy above us as a bus load of young adults arrived and late at night sounded like running back and forth for a long time. Thankfully second night and third night wasn’t as bad. Or I would have complained. The amenities, shampoo and body lotion was nice and there is free breakfast provided. Can’t say anything about that as we went out to eat. The area is perfect, can walk to shops and restaurants and the value for what we paid is good.
Stayed 3 nights in Oct 2023

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly and helpful staff. Walkable to local sites and eating. Perfect!
Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Pat

Liked: Cleanliness, staff & service
The hotel is conveniently located near Main St. where you can walk to the shops and restaurant. The hotel staff were very friendly, kind and helpful. We didn't like where the indoor pool /hot tub was located and that you needed a staff person to let you in to pool area and supervise. I understand that's a Barnstable rule that a staff needs to be present. Overall, we had a nice stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling with my sister and we really enjoyed the Inn and the little town atmosphere.
Stayed 2 nights in Oct 2023

10/10 Excellent

WINSTON

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and convenient for what we needed
Stayed 2 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
My hubby & I planned a last minute overnight stay in Hyannis, last week as the weather those 2 days was perfect October weather. We chose this Inn because of the central location, walking distance to downtown, restaurants, harbor/Ocean street AND the price was so reasonable. Based on the photos on their website, we were a bit hesitant, as it appeared "outdated", but we figured it was just for one night, and we did read many encouraging reviews. We were pleasantly surprised, as the rooms had apparently been updated & freshened up, new carpets, bedding, etc. And was SO clean! Not just the room, but the entire place. (I would recommend that they update their website photos) Kudos to the cleaning crew! Everything was spotless, nicely appointed. The staff were all so friendly & accommodating. The guys at the front desk went out of their way to make us feel welcome and comfortable. They let us check in an hour early and offered us a late checkout. Even their regular check in/check out times are more liberal than most, 3:00 in,11:00 out. And the continental breakfast was a nice plus. This will be our go to place in Hyannis!
Stayed 1 night in Oct 2023

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kind and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced excellent customer service from the front desk staff. Everyone we had contact with was very friendly and accommodating. Great location and very clean!
Stayed 6 nights in Oct 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and knowledgeable staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Phidias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room.friendly staff. Wonderful amenities, reasonable cost! We will be back!
Stayed 4 nights in Oct 2023

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met all our expectations. Enjoyed our stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

marcella

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

karen, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
staff was superb.
Stayed 1 night in Oct 2023

8/10 Good

Adel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back to Cape Cod
travelled with husband and met family. great location, clean,very friendly, nice room, comfortable beds.
Stayed 3 nights in Sep 2023

10/10 Excellent

FERHAT

Business traveler
Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
what was strange was no bars in tub/shower to grasp or place soaps, etc. no hooks to hand robe, etc. skimpy towels. hairdryer was where coffee machine was. alarm clock on desk not on nightstand?? but staff was great.
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Staff & service
Average property but priced right for the late season. The desk staff was excellent, very friendly and helpful. They provided tons of information about all of Cape Cod that we were planning to visit. We would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the job! A little dated but clean and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second year staying at the Hyannis Travel Inn. Every staff member I spoke with was extremely friendly and helpful. The room was very clean and fresh. The location is a short walk to all of the shops and restaurants on Main street. I will be back again next year.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023