2/5 Poor
Keri
Traveled with family and small children, Traveled with family
Nov 29, 2021
Liked: Amenities
Disliked: Cleanliness
Check in was easy enough, but was not given an option to smoking or non smoking room (I am a no smoker). Was handed the room key without being told room number, easiest way to get to room or where elevator was (which I did realize was right behind us). Nothing about check out time, continental breakfast hours or pool hrs. When my son asked about pool hrs they didn’t even know the hrs of the pool. We got to room and it reeked of cigarettes. We were in a hurry to drop our things and head to fights we were attending. When we came back later that night I looked around and under beds as this is something I like to do when checking in. Found a candy wrapper and cigarette butts and ashes under edge of bed. At this point it was to late at night to go talk to anyone about it as we were all tired. Next morning went to take a shower and there was what looked to be pubic hair in where you put your soap. Talked to my sons girlfriend the next morning and she was looking under bed in there room to make sure she didn’t forget anything thing and there was an empty beer can (not there’s). No one at front to talk to as we left but will be calling the motel to voice my concerns. Definitely will not be staying again. Only reason we stayed at this motel this time was to be closer to my son as this is where they put up all the fighters for north Iowa fights.
Stayed 1 night in Nov 2021