Ratings based on 159 Verified Reviews

4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Amazing

Posted Dec 18, 2017
Stayed here for 5 days with my sister and felt welcomed from the get go. There’s no entertainment at the hotel, but plenty nearby with an amusement park and several shopping centres within walking distance. It isn’t by the beach but taxis aren’t that expensive and the buses and fantastic too. The hotel was clean, the staff were all lovely, wifi was fast and free and I would one hundred percent return. Thank you for a brilliant holiday, Club Vista Serena.
Comment from Hotel Management
Dec 22, 2017 by Bárbara Piasecka Naumowicz Manager, Hotel Management
Dear Sophie.Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at Club Vista Serena. I would like to extend my best wishes to you for the year 2018 with hopes that this year will be one of the best years of your life. Best Regards Bárbara Piasecka Naumowicz
5 out of 5
Recommended
for Everyone
by A verified traveler from bolton

Lovely hotel.

Posted Dec 15, 2017
Very welcoming and friendly staff. Lovely little apartments set away from main resorts. Lovely park and walks nearby to go down to the main resort is less than 5 Euro in a taxi. Rooms are a good size and the maid came everyday when we stayed, bar and food also lovely and reasonably priced. Will definitely return one day again.
Comment from Hotel Management
Dec 22, 2017 by Bárbara Piasecka Naumowicz Manager, Hotel Management
Dear Julie.Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at Club Vista Serena. I would like to extend my best wishes to you for the year 2018 with hopes that this year will be one of the best years of your life. Best Regards Bárbara Piasecka Naumowicz
4 out of 5
Recommended
for Everyone
by A verified traveler from reading uk

Not bad for a short stay

Posted Sep 26, 2017
Apartments nice and clean but very dated and could do with some improvements . Swimming pool and bar area nice all staff very friendly and helpful ,no where close by to eat out so taxi is needed nice walk to beach buts it's a long walk !! good if you want a quiet holiday and don't mind jumping in and out of taxis 's .
Comment from Hotel Management
Nov 14, 2017 by Bárbara Piasecka Naumowicz , Hotel Management
Dear Lorraine. Thanks for sharing your experience with us and other visitors. Your opinion is very helpful for all our staff. Hope see you soon. Kind regards
5 out of 5
by Mr J

Great

Posted Jun 8, 2017 on Hotels
Good fast check in, very helpful, good size apartment with bedroom, air con and good wi-fi.
4 out of 5
by Yvonne

Posted Jun 6, 2017 on Hotels
Very good for price overall staff was friendly and helpful, accommodation is ok but does need updating
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Small complex, quiet and friendly.

Posted Apr 14, 2017
Pros: I liked the fact that it was small and I felt relaxed and safe. The staff were friendly and helpful.
Cons: For me personally, I found the beds too hard.
Location: There is a Spar close by, a large market on Wed and Fri as well as Holiday World.
The resort is small in comparison to many of the others within the area. The rooms are plenty big enough for a couple or a family with younger children. You have a small area to the front with a patio table, a living area, breakfast bar and kitchen, good size bedroom, and bathroom. The room was cleaned daily and new towels as required. On arrival, there was a little pack with washing up bits and a bottle of water in the fridge. The on-site shop was useful and was open until late and there is a Spar very close by. The pool was clean and tidy. We didn't really eat there other than to have chips. The wifi in the pool area is free but very slow, however, we were able to access this even in our apartment which was a bonus. We walked to Playa de Ingles which took 30 mins and to the beach at Maspalomas by Taxi which cost 4.50 Euros or a 50-minute walk. In addition, the 'Holiday World' arcades and small fun fair are about 10 minutes away. On a Saturday and Wednesday there is a large market 10 minutes walk.We hired a car to visit Playa De Mogan, Perto Rico and Pimentos Park. However, you could easily get a taxi or the bus to Pimentos and AquaLand. If you are looking for a place near nightlife this is not the place for you but if you like a quiet holiday by the pool this is perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Lovely apartment with superb facilities.

Posted Apr 4, 2017
From arrival to departure everything was perfect. Spotlessly clean, friendly staff, everything you could want in a holiday apartment And a great location and price as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from ireland

warm friendly hotel

Posted Feb 15, 2017
Pros: I really liked the friendliness of the reception on arrival and from the staff i met there.Lovely energy about the place.
Cons: Only thing for me was pillows a bit lumpy but hey a small thing
Location: Nearby there is an Aqualand park a short drive .and a funfair in walking distance with a big carousel etc but main shopping and beaches bus ride away.
the hotel is in a quiet residential area a bus ride into main shopping and beaches .There is a lovely family feeling about the place and i felt it very welcoming from all the staff i met there.They seem to really enjoy their job and and make you feel like a guest and not an inconvenience.The hotel is spotlessly clean and my room was serviced every day and very well equipped fridge freezer,kettle iron micro,hob coffee maker and every thing worked!!! The room was a good size with a separate bedroom and the balcony was a joy !! with a lovely flowering creeper and overlooked the 2 pools 1 adult and 1 kiddie size.Supermarket on site and pool bar and luggage room available which was also spotless.Definitely will return here as it seems a very well run operation with very pleasant helpful staff.
5 out of 5
by Ladislav

Everything we needed

Posted Dec 29, 2016 on Hotels
We enjoyed our stay very much, above all the opportuninty to prepare food we bought at the marketplaces. We had rent a car that is why we appreciated free parking in the street, in front of the premises. Apartment was partly newly refurbished, but there are still many things to improve (above all in kitchen, incl. adding more kitchenware). The bed was comfortable and even daily housekeeping although the propositions stated weekly housekeeping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Home away from home.

Posted Dec 29, 2016
Nice quiet location away from the mad crowds. There is also a shop onsite and a larger Spar nearby. Plenty of free parking.