Ratings based on 521 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2017
For the price it was super nice, breakfast included. Staff very nice. Easy check in.
4 out of 5
Recommended
for Everyone
by A verified traveler from md

Nice and resort facility

Posted Feb 22, 2017
Very nice hotel and staff is friendly and helpful near by lake, ski nice food retourants and breakfast was good. Barbara was very helpful.
Comment from Hotel Management
Feb 22, 2017 by kathy, Hotel Management
Thank you for staying with us. We try hard to make every guest comfortable. We appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Our usual stop on the way to Maine

Posted Jan 27, 2017
The price is right for a pleasant stay and easy on/off I84. The rooms are large and comfortable; somehow the room temperature is always just right even though it does not seem possible to control it. A restaurant and bar are on the premises and the food and drink are adequate if not exciting. It's convenient if you arrive late and don't want to go back 6 miles to Milford for more sophisticated fare. Milford, by the way, is a very charming little town and has some excellent restaurants and pricier hotels if that is your taste. This place is also very convenient to the Delaware River National Park, where there is plenty to see and do. We've stayed several times; for us it's the best deal almost exactly half way between home and Maine.
Comment from Hotel Management
Feb 20, 2017 by kathy, Hotel Management
We are happy that you enjoy your stays with us. We try hard to make every guest comfortable. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from DE.

Traveler

Posted Dec 24, 2016 on Orbitz
We, my husband and me always stay here when we visit our daughter and family. The rooms are comfortable, clean and staff is friendly.
Comment from Hotel Management
Jan 13, 2017 by kathy, Hotel Management
Thank you for always staying with us We always try to make our guests visits pleasant and enjoyable.
3 out of 5
Recommended
for Everyone
by A verified traveler

I'll give them one more chance

Posted Nov 26, 2016
Pros: Grounds
Cons: Service
Room was nice. Everything else was terrible. Dining room closed at 3 because of Thanksgiving and they served a light menu in the lounge. They would have been better off to close completely. Lounge staff had absolutely no personality bordering on rude. Other customers were very upset at the lack of items available and the service. The front desk person was embarrassed and offered me points for another stay. Expedia even offered a coupon. I have stayed there before and everything was much better.
Comment from Hotel Management
Jan 13, 2017 by kathy, Hotel Management
Thank you for staying with us I'm sorry that your experience was not the best. We do change the way we do business on holidays with the restaurant. I'm glad that you will give us another chance. Thank you
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
The room was quiet and clean. A nice break in my long trip. I wish you had room service.
3 out of 5
by A verified traveler

Good for the price

Posted Nov 15, 2016 on Hotels
We stayed here for one night as it was the closest to Delaware Water Gap and Milford that we could find. The hotel is big, and a little older but generally clean. We had a view of a large hill and pond in the back of the property. The breakfast however was not very good at all. The staff were pleasant and friendly, but the food area was dirty. Food was spilled over out of the trays, eggs were cold, muffins were stale, and no water even to drink. It was generally unappealing. I didn't understand why it was such a mess so early in the morning already.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for staying with us. I'm sorry that you had a bad breakfast experience I will bring your concerns to the dining room manager and I'm sure she will talk to her staff about this situation. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Very nice property - very good value - nice people

Posted Nov 14, 2016
Pros: location - visiting family near by
Cons: nothing comes to mind
Location: Visiting family, grew up in northern New Jersey - Hawks Nest, Len & Jo's Pizza, High Point, Milford
good location, nice people, clean property, Room was fine, bed was comfortable, great shower, getting in and out of the property was great (just off I-84)
Comment from Hotel Management
Jan 13, 2017 by kathy, Hotel Management
Thank you for staying with us We try to make all of our guests feel comfortable
5 out of 5
by A verified traveler

Convenient and clean

Posted Nov 12, 2016 on Hotels
Very nice hotel with King size bed, kitchen table, microwave and frig. Liked that it has a restaurant and bar and we didn't have to leave to get some dinner when we arrived around 6 pm. Not all Best Westerns have a restaurant and bar. We appreciated that this one did.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for staying with us We try top make all of our guests feel special and comfortable
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Internet very slow and kept getting kicked off.

Posted Nov 8, 2016
Pros: Location, and the pool was nice.
Breakfast was fair. They used to have a wonderful breakfast buffet, now it is basic.