Ratings based on 536 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This hotel is not worth $180

Posted Jul 6, 2017
The first room I was given two doubles, and when I entered the room I noticed the lamp shade was broken, and hanging off the seams, the bed had been slept in and there were dirty towels in the bathroom. The second room was also two doubles, it smelled like baby diapers, the sheets were not completely tucked in the bed, one bed had no mattress pad and the sheet had a little dirty on it at the top by the pillow---granted I may have been a little grossed out by the first room, but still I could pay $80 to get a less than perfect room. I asked for another room, which was a king, and it was very nice, clean, and the beds were well made. The breakfast was good, and the staff woman was exceptionally understanding, accommodating and nice. I was there in the late evening of June 30---I think you should give that woman a raise.
Comment from Hotel Management
Jul 13, 2017 by Best Western Hotels & Resorts , Hotel Management
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.
2 out of 5
by A verified traveler

The pool was dirty

Posted Jul 5, 2017
My kids and I got ear infection from the pool not being clean ! The beds in my room were full size to small ! The blow drier was detached from the wall !
Comment from Hotel Management
Jul 13, 2017 by Best Western Hotels & Resorts , Hotel Management
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. Very Quiet environment.

Posted Jul 5, 2017
Staying in suite was very comfortable with 2 adults ,1 child and 1 pet.
Comment from Hotel Management
Jul 5, 2017 by Kathy, Hotel Management
Thank you for your feedback. We try to please all of our guests and make them happy and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cape Cod MA

Pretty property and great experience

Posted May 5, 2017
The hotel was in a great location, very scenic with nice garden patio and a pond with gazebo. Staff was efficient and friendly. The food was great and the room clean and comfortable. Will stay there again!
Comment from Hotel Management
May 12, 2017 by Kathy, Hotel Management
Thank you for your wonderful review. We are happy that you had such a good experience staying with us. We try hard to make every guest happy and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Travel stop

Posted Mar 28, 2017
Pros: Location
Cons: Having some winter roofing issues, not in the rooms, near poor. I miss the gift shop, will there be another tenant?
Terrific staff, clean, comfortable, quiet room. Complimentary cooked to order breakfast.
Comment from Hotel Management
Apr 25, 2017 by Kathy, Hotel Management
I'm glad that you enjoyed your stay with us. Yes, we did have a few roofing issues and they are being fixed as I write this response. I am not sure if we will be having another tenant.
2 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Strong smell of urine in the elevator all weekend after informing desk. Congealed warm scrambled eggs for breakfast.
Comment from Hotel Management
Apr 25, 2017 by kathy, Hotel Management
I'm sorry that you had an unpleasant experience. We try hard to please all of our guests. I do hope you will try us again when you are in the area.
4 out of 5
by Deborah

Go To Spot

Posted Mar 25, 2017 on Hotels
My go to place when traveling that direction, safe, secure reliable, attentive staff, many noticible upgrades-I did miss the gift shope, a real plus for travelers!
Comment from Hotel Management
Apr 25, 2017 by kathy, Hotel Management
Hi Deborah Thanks for staying with us and making our hotel your go to place. We try hard to please all of our guests. I'm glad you noticed some of our upgrades...more to come.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2017
For the price it was super nice, breakfast included. Staff very nice. Easy check in.
Comment from Hotel Management
Apr 25, 2017 by Kathy, Hotel Management
Thank you for staying with us. We try hard to make all of our guest happy and comfortable.
4 out of 5
by A verified traveler

Posted Mar 11, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by kathy, Hotel Management
Thank you for staying with us. We try hard to make all of our guest happy and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017 on Orbitz
Rooms were large, clean and comfortable. The staff were very helpful and friendly. The included breakfast was great!
Comment from Hotel Management
Mar 2, 2017 by Kathy, Hotel Management
We are glad that you enjoyed your stay. We try to make every guest feel comfortable. Thank you for your feedback