Lobby

Reviews of Hampton Inn Matamoras/Milford

2.5 out of 5
Hampton Inn Matamoras/Milford
122 Westfall Town Dr, Matamoras, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1011 reviews" "
Rating 8 - Good. 261 out of 1011 reviews" "
Rating 6 - Okay. 81 out of 1011 reviews" "
Rating 4 - Poor. 30 out of 1011 reviews" "
Rating 2 - Terrible. 36 out of 1011 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janak, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located for those wanting close access to the highway. Several close dining options, supermarkets, strip malls gas stations etc. The staff is attentive, friendly, efficient and accommodating. Buffet breakfast a huge plus. On the downside, room didn’t feel like it was cleaned thoroughly (sheets didn’t smell fresh) and a used bar of soap was in the shower when I checked in. With that being said, overall a 4/5 star rating.
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, easy walk to restaurants and close to interstate.
Stayed 1 night in Mar 2024

6/10 Okay

Gregory, Malvern

Liked: Cleanliness, property conditions & facilities
Nice breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel metvall my needs and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Zhengwei

Liked: Cleanliness, staff & service, property conditions & facilities
Always like Hampton Inn's cleanness.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel. Will definitely return.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before, and loved the place. Great price, quiet, friendly staff!
Stayed 1 night in Mar 2024

6/10 Okay

Scott, Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was clean and the staff was very friendly breakfast was good couple issues the elevator one was broken and I didn't see any repair guys there to try to fix it so you had to wait a long time for the elevator the water in the pool is very nice however what they should do the room that it's in is a little chilly so you really don't feel like going in the water they need to make that room hotter you know so you feel like you want to go in to cool down.
Stayed 3 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to this hotel a few times and find it satisfactory for a weekend stay. I like the larger bathrooms much better than the bathrooms at the Best Western close by. I like the larger refrigerator as well, although ours made a humming noise all night. The room had a small microwave, but it was an odd one without digital numbers. Made it difficult to heat something for less than one minute. I like that it's close to Perkins restaurant and shopping area close by. The lobby is nice and breakfast area nice, but every time I've stayed, they run out of eggs and I have to wait for more to be brought out. Other than that, the breakfast was fine. A decent selection of food.
Stayed 2 nights in Feb 2024

8/10 Good

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

8/10 Good

Linda

Property was ok. A little outdated, no sofa or chairs in the room and the soda machines only take cash. The snack machine that did take a credit card was broken so we had to drive to get snacks. Otherwise it was ok for one night.
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only way I don’t like because I have to pay por parking
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place TV were ancient..lol but is was all good.
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice look
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highway near by can be a little loud, but it's not distracting. Very nice staff, very clean. The hotel interior is quiet, and comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

joe

Stayed 2 nights in Jan 2024

10/10 Excellent

marrero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept. The staff are very cordial. Thankful to all.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite Hampton Inn!
Stayed 1 night in Jan 2024

2/10 Terrible

Erica

Traveled with group
Liked: Cleanliness, property conditions & facilities
I would like the property, however, this is not the first, or even second time that I am charged by the hotel, though it was prepaid via Expedia. Then - time consuming attempts to get it back !! Nulls all good
Stayed 3 nights in Dec 2023

8/10 Good

Aage, Paramus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to stay at Hampton Inns. This one though is starting to show wear. Some carpet near the 4th floor elevator needs to be replaced. In our room, the shower head and doors need to be replaced as well.
Stayed 2 nights in Dec 2023

2/10 Terrible

Tsering

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked two rooms for our family and When we checked in we found some clothes in the closet staff shifted our room to another room and again we found dirty tissue in the drawer… and the other room we found glass 👓 under the table and coffee machines and headboard is very dusty… we complained at the same time but no action at all.…
Stayed 1 night in Dec 2023

8/10 Good

Martin, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Susan

Traveled with family
Stayed 3 nights in Dec 2023

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access road is terrible. Dark at night and full of pot holes.
Stayed 1 night in Dec 2023

10/10 Excellent

DONALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dean

Traveled with family
Perfect for traveling right off the interstate & not hard to find
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Asked for a tub, got a shower. TV didn’t work, maintenance came and fixed it. Could not get internet, gave up. AC very loud. Bed uncomfortable, breakfast average. This is just an average stay at best.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was phenomenal.
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
The night receptionist was such a pleasure to talk with
Stayed 1 night in Dec 2023

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and kind staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 experience
My spouse and our small dog stayed at this hotel for 10 days beginning November 20th - November 30th. We found the room exceptionally clean and well stocked. The beds were comfortable and although it was very cold outside it was east to control the room tempertaure for comfort. The onsite Laundry facility was excellent and the included breakfast was good every morning. 24hr coffee in the lobby was appreciated along with the nightly cookies. I cannot say enough about the staff. Courteous, Professional, Friendly and went out of their way to make our stay delightful. We we're visiting family in the area and will make sure we book this hotel for all future visits.
Soft comfortable Bed
There was room for all three of us!
Stayed 10 nights in Nov 2023

2/10 Terrible

David

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

JULIE, Sun City

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

DONALD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Dec 2023

6/10 Okay

Alec

Traveled with pets
Unfriendly checkin. Room was clean. Had an issue with the tv. Decent breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was too soft. Had to ask for towels. Were there for wedding and there was a lack of communication between bus and staff. Almost missed wedding.
Stayed 2 nights in Nov 2023

6/10 Okay

Nadine

Stayed 2 nights in Nov 2023

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
There was no internet in the room even though the staff tried their hardest to get us connected it didn't work. They stated that they're the second and third floor is very iffy with service. Owning my own business I need to be connected to my customers at all times. The call button for the elevator did not work so they put a phone next to the elevator and we had to call down to the lobby so they can send the elevator upstairs. There was only 2 Bath towels for 2 people in the bathroom
Stayed 1 night in Nov 2023

8/10 Good

Vincent

Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth It!
Nice hotel with super friendly and helpful staff. Very good free breakfast with lots of choices! Best part is it's not the same thing every morning.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Cynthia, Palatine

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was checked and had an appointment to run off too. Came back a few hours later and room keys did not work and another try did not work. I think they were reselling my room based on what a waiting man said. Later found out Expedia had called me to say call hotel and hotel cancelled my room hotel was sold out hmmm???
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Staff was friendly, courteous and helpful. Room was clean. Room lighting was excellent. Bed pillows were a bit wimpy.
Stayed 1 night in Oct 2023