Best Western Hotel Plaza Matamoros

Photo gallery for Best Western Hotel Plaza Matamoros

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished, desk

Overview of Best Western Hotel Plaza Matamoros

Best Western Hotel Plaza Matamoros

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
9th And Bravo Street #1421, Matamoros, TAMPS, 87300

Explore the area

  • Popular LocationCasamata Museum2 min drive
  • Popular LocationStillman House Museum3 min drive
  • Popular LocationUniversity of Texas at Brownsville4 min drive
  • AirportMatamoros, Tamaulipas (MAM-General Servando Canales Intl.)15 min drive

Choose dates to view prices

About this area

Matamoros

In the city center, Best Western Hotel Plaza Matamoros is in an area with good shopping. Stillman House Museum and Historic Brownsville Museum are cultural highlights, and some of the area's landmarks include Casamata Museum and Market Square Research Center.

What's nearby

  • Casamata Museum - 2 min drive
  • Stillman House Museum - 3 min drive
  • Historic Brownsville Museum - 4 min drive
  • University of Texas at Brownsville - 4 min drive
  • Gladys Porter Zoo - 5 min drive

Restaurants

  • El Patio — 1 min walk
  • La traviata Restaurante — 4 min walk
  • Los Carrizales — 14 min walk
  • La antigua 14 — 15 min walk
  • Tarascos Tacos y Mas — 3 min drive

Getting around

  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.) - 15 min drive

About this property

Best Western Hotel Plaza Matamoros

3-star hotel in the city center
Best Western Hotel Plaza Matamoros provides amenities like free WiFi and dry cleaning/laundry services. El Patio, the onsite restaurant, features Mexican cuisine.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A pool, a 24-hour front desk, and a front desk safe
  • Luggage storage, a terrace, and a ballroom
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 49 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Separate sitting areas, separate dining areas, and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate dining area

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Dining room
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash

We should mention

Pool access available from 10 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 97 out of 232 reviews
5 - Excellent 42%
Rating 4 - Good. 73 out of 232 reviews
4 - Good 31%
Rating 3 - Okay. 36 out of 232 reviews
3 - Okay 16%
Rating 2 - Poor. 8 out of 232 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 232 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel apesta a humedad Las camas están para la basura el clima no enfría los del restaurante muy groceros La verdad no lo recomiendo
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good water pressure, and hot water. Excellent costumer service. However, Expedia only offered two bed rooms available on there website and when I got there I found out about them have One bed rooms available. And could not change my reservation there. And I couldn't cancel with Expedia either . I was stuck with a two bed room.
Stayed 2 nights in Nov 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a perfect spot, everything is close to it, you can walk to pretty much everywhere
Stayed 3 nights in Oct 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Very clean and nice. Would like to have refrigerator in the room. Good breakfast and helpful staff.
Stayed 3 nights in Sep 2021