5-Star Hotel Experience!
Posted Jul 21, 2010
The staff was at all times, and situations, kind, generous and professional, and went above and beyond the norm. More like a 5-Star Hotel experience...and then some. Truly. Much more than we had expected or even hoped for! Very clean and orderly as well. Pleasant dining available within the hotel itself, and within walking distance to shops and other restaurants. Easy, quick access to the International Bridge that crosses directly into downtown Brownsville, Texas. The hotel has secured parking attached to the facility. We felt very safe during a period of extreme strife in this city: We arrived right after Hurricane Alex and directly before Tropical Storm Bonnie blew through. Plus, the city is experiencing heightened security threats. The hotel was like an Oasis in the midst of extremely challenging conditions. We have no qualms whatsoever about recommending this facility to anyone. And, if we ever are back in Matamoros they would be our first choice, hands down.