2/5 Poor
Verified traveler
Traveled with partner
3 May 2021
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2021
Overview of City Express Matamoros
Photo gallery
City Express Matamoros
4.2/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Gym
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)10 min drive
Casamata Museum14 min drive
University of Texas at Brownsville20 min drive
Stillman House Museum21 min drive
Choose dates to view prices
About this area
Matamoros
City Express Matamoros is located in Matamoros. Casamata Museum and Stillman House Museum are local landmarks, and the area's natural beauty can be seen at Laguna Madre and Río Bravo Delta Biosphere Reserve and Sabal Palm Sanctuary.
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What's nearby
- Casamata Museum - 14 min drive
- University of Texas at Brownsville - 20 min drive
- Stillman House Museum - 21 min drive
- Gladys Porter Zoo - 21 min drive
- Historic Brownsville Museum - 22 min drive
Getting around
- Matamoros, Tamaulipas (MAM-General Servando Canales Intl.) - 10 min drive
Restaurants
- Peter Piper Pizza — 3 min drive
- Taqueria — 4 min drive
- Grilled chickens — 4 min drive
- La antigua 14 — 5 min drive
- Ice cream — 5 min drive
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
- Free area shuttle up to 10 km
Food and drink
- Free continental breakfast available 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
- Room service available
- Coffee/tea in common area(s)
Things to do
- Fitness center
Family friendly
- Free area shuttle
- Laundry facilities
Conveniences
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
Bathroom
- Hair dryer (on request)
- Shower
Entertainment
- Cable channels
- Flat-screen TV
More
- Desk
- Iron/ironing board (on request)
- Safe
See similar properties
Similar properties
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
We should mention
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the fitness facility without adult supervision
Property is also known as
City Express Matamoros Hotel
City Express Matamoros
City Express Matamoros Hotel
City Express Matamoros Matamoros
City Express Matamoros Hotel Matamoros
Frequently asked questions
4.2
Very Good
4.3/5
Cleanliness
4.3/5
Staff & service
4.1/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Verified traveler
23 Apr 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2021
2/5 Poor
Verified traveler
Traveled with partner
13 Apr 2021
Disliked: Staff & service, amenities
Stayed 1 night in Apr 2021
2/5 Poor
Verified traveler
18 Mar 2021
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2021
3/5 Okay
Verified traveler
18 Mar 2021
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2021