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Overview of Hotel Gyokusen

Photo gallery

Featured Image
Down comforters, in-room safe, individually decorated
Down comforters, in-room safe, individually decorated
Down comforters, in-room safe, individually decorated
Down comforters, in-room safe, individually decorated

Hotel Gyokusen

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationTamatsukuri Hot Spring6 min walk
    Popular LocationTamatsukuri Onsen6 min walk
    Popular LocationLake Shinji20 min walk
    AirportIzumo (IZO)25 min drive

Choose dates to view prices

Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Japanese Style Room, Smoking (38 sqm) (Standard Kaiseki Dinner)

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Japanese Style Room, Non Smoking (18 sqm)

  • 237 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Futons

Japanese Style Room, Smoking (18 sqm)

  • 237 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Futons

Japanese Style Room, Smoking (38 sqm) (Premium Kaiseki Dinner)

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Twin Room, Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Japanese Style Room, Non Smoking (38 sqm) (Deluxe Kaiseki Dinner)

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Japanese Style Room, Non Smoking (38 sqm) (Standard Kaiseki Dinner)

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Japanese Style Room, Non Smoking (22 sqm), No View

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Japanese Style Room, Smoking (38 sqm) (Deluxe Kaiseki Dinner)

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Single Room, Smoking

  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Japanese Style Room, Smoking (22 sqm), No View

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Japanese Style Room, Non Smoking (38 sqm) (Premium Kaiseki Dinner)

  • 409 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Single Room, Non Smoking

  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

About this area

Matsue

Located in Matsue, Hotel Gyokusen is in the historical district and on a river. Izumo Tamatsukuri Historical Park and Yomegashima Island reflect the area's natural beauty and area attractions include Adachi Museum of Art and Lake Shinji. Matsue English Garden and Matsue Vogel Park are also worth visiting.
Popular Location

What's nearby

  • Tamatsukuri Hot Spring - 6 min walk
  • Tamatsukuri Onsen - 6 min walk
  • Izumo Tamatsukuri Historical Park - 8 min walk
  • Lake Shinji - 20 min walk
  • Yomegashima Island - 6 min drive

Getting around

  • Tamatsukurionsen Station - 18 min walk
  • Izumo Airport (IZO) - 24 min drive

Restaurants

  • 料理茶屋 燕楽 -Utage- — 1 min walk
  • 居酒屋『呑ちゃん』 — 1 min walk
  • 5150 Music Cafe Bar — 8 min drive
  • Akabeko — 8 min drive
  • イマジン珈琲店 — 8 min drive

About this property

Hotel Gyokusen

3.5-star riverfront ryokan, walk to Tamatsukuri Hot Spring
This ryokan features 2 restaurants, 2 bars/lounges, and a snack bar/deli. Free WiFi in public areas, free valet parking, and free train station pick-up are also provided. Other amenities include a sauna, spa services, and a 24-hour front desk. All 121 individually decorated rooms feature free WiFi and room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, down comforters, and LED TVs.
Hotel Gyokusen offers 121 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Matsue ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and body treatments. Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Free roundtrip train station shuttle from 2:00 PM - 8:00 PM
  • Train station shuttle on request

Food and drink

  • Japanese breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 2100 for adults and JPY 1500 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • Spa services

Family friendly

  • Arcade/game room
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden

Spa

  • Body treatments
  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Kaiseki meal
  • Refrigerator
  • Tea service at check-in/check-out

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3000.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 2100 for adults and JPY 1500 for children (approximately)
  • Crib (infant bed) fee: JPY 3000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Property is also known as

Hotel Gyokusen Matsue
Hotel Gyokusen
Gyokusen Matsue
Gyokusen
Hotel Gyokusen Ryokan
Hotel Gyokusen Matsue
Hotel Gyokusen Ryokan Matsue

Frequently asked questions

Can I cancel my reservation for free at Hotel Gyokusen and receive a full refund?
Yes, Hotel Gyokusen offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gyokusen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Gyokusen?
As of Apr 18, 2021, prices found for a 1-night stay for 2 adults at Hotel Gyokusen on Apr 20, 2021 start from $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Gyokusen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Gyokusen?
Valet parking is free at this property.
What time is check-in at Hotel Gyokusen?
Check-in is from 3 PM - anytime.
What time is check-out at Hotel Gyokusen?
Check-out is at 10 AM.
Where is Hotel Gyokusen located?
Situated in the historical district, this ryokan is within a 10-minute walk of Tamatsukuri Hot Spring and Tamatsukuri Onsen. Izumo Tamatsukuri Historical Park and Tamatsukuriyu Shrine are also within 15 minutes. Tamatsukurionsen Station is 18 minutes by foot.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 105 out of 219 reviews
5 - Excellent 48%
Rating 4 - Good. 98 out of 219 reviews
4 - Good 45%
Rating 3 - Okay. 11 out of 219 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 219 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 219 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
I like the facilities in the hotel. The hot spring is really enjoyable. The breakfast buffet is good. Because there are so many people, make sure you go down and eat before 730 am. Otherwise, you might need to line up don't know the waiting time. The staff speak limited English, but it does not affect the overall communication.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was outstanding. Excellent value for the money. Had a western and Japanese room. Both were large and comfortable.
Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most people stay here for the Onsen but we didn't try it. It is a 25 minute walk to the train station but they do a shuttle service to pick you up when you arrive and leave and also some set times in the mornings. Lovely surroundings. Breakfast caters for Japanese and Chinese preferences - not much for Europeans.
Stayed 4 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Onsen Hotel!
Centrally located in a charming Onsen Town, Gyokusen offers excellent baths, spacious rooms, and high-speed Internet. The staff is friendly, and maintenance and upkeep are very good. This is a big hotel with many guests, but it is still a great place for a relaxing weekend!
Stayed 2 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

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