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Overview of Matsumoto Hotel Kagetsu

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Featured Image
Indoor Spa Tub
Indoor Spa Tub
Balcony
Desk, iron/ironing board, free WiFi

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMatsumoto Scale Museum4 min walk
    Popular LocationMatsumoto City Museum4 min walk
    Popular LocationMatsumoto Castle8 min walk
    AirportMatsumoto (MMJ-Shinshu - Matsumoto)24 min drive

Choose dates to view prices

  • Twin Room [Main Build.]

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room [Main Build.]
  • Suite, Annex Building

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuite, Annex Building
  • Single Room (Main building)

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room (Main building)
  • Single Room, Annex Building

    4.7/5 guest room rating

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Annex Building
  • Japanese room 10 tatami mats(Main building)

    4.3/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese room 10 tatami mats(Main building)
  • Superior Twin Room (Main building)

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room (Main building)
  • Japanese room 10 tatami mats, Annex building

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese room 10 tatami mats, Annex building
  • Japanese room 8 tatami mats(Annex building)

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 3
    • 3 Twin Futons
    More detailsJapanese room 8 tatami mats(Annex building)
  • Semi Double Room, Non Smoking 140cm wide bed

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSemi Double Room, Non Smoking 140cm wide bed
  • Semi Double Room, Main Building, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Large Twin Bed
    More detailsSemi Double Room, Main Building, Non Smoking
  • Run of House

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Murphy Beds OR 4 Twin Futons
    More detailsRun of House
  • Economy Twin Room, Annex Building

    4.3/5 guest room rating

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsEconomy Twin Room, Annex Building
  • Deluxe Twin Room, Annex Building

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin Room, Annex Building
  • Japanese room 12.5 tatami mats(Main building)

    Room amenities

    • 258 sq ft
    • Canal view
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese room 12.5 tatami mats(Main building)
  • Japanese room 14.5 tatami mats(Main building)

    Room amenities

    • 387 sq ft
    • City view
    • Sleeps 5
    • 5 Twin Futons
    More detailsJapanese room 14.5 tatami mats(Main building)
  • Twin Room, Annex Building

    3.9/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Annex Building
  • Comfort Twin Room, Annex Building

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsComfort Twin Room, Annex Building

About this area

Matsumoto

Located in Matsumoto, Matsumoto Hotel Kagetsu is in the city center. Matsumoto Castle and Kurassic are local landmarks, and some of the area's activities can be experienced at International Academy of the Suzuki Method and Kametaya Sake Brewery. Lala Matsumoto and Shiojiri Nature Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
Visit our Matsumoto travel guide
Popular Location

What's nearby

  • Matsumoto Scale Museum - 4 min walk
  • Matsumoto City Museum - 4 min walk
  • Matsumoto Castle - 8 min walk
  • Matsumoto Performing Arts Center - 9 min walk
  • International Academy of the Suzuki Method - 11 min walk

Getting around

  • Midoriko Station - 17 min drive
  • Matsumoto Station - 18 min walk

Restaurants

  • Ikaza — 1 min walk
  • Takagi Soba — 3 min walk
  • Sweet Co. Nawate — 4 min walk
  • Okinado — 5 min walk
  • Doon Shokudo Indoyama — 5 min walk

About this property

Matsumoto Hotel Kagetsu

3.5-star hotel, walk to Matsumoto Castle
This hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a spa tub, self parking, and concierge services. All 86 rooms offer free WiFi, refrigerators, and TVs with satellite channels. Other amenities available to guests include room service, hair dryers, and phones.
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with slippers and hair dryers. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

This Matsumoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: JPY 800 per night
  • Parking nearby: JPY 800 per night

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2300 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Spa tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2300 per person (approximately)
  • Self parking fee: JPY 800 per night
  • Nearby parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Frequently asked questions

Can I cancel my reservation for free at Matsumoto Hotel Kagetsu and receive a full refund?
Yes, Matsumoto Hotel Kagetsu offers free cancellation on select room rates, because flexibility matters! Please refer to Matsumoto Hotel Kagetsu cancellation policy on our site for more details about any exclusions or requirements.
Is Matsumoto Hotel Kagetsu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Matsumoto Hotel Kagetsu?
Self parking is available for JPY 800 per night.
What time is check-in at Matsumoto Hotel Kagetsu?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at Matsumoto Hotel Kagetsu?
Check-out is at 11 AM.
Where is Matsumoto Hotel Kagetsu located?
Located in the heart of Matsumoto, this hotel is within a 10-minute walk of Matsumoto Scale Museum and Matsumoto Castle. Yohashira Shrine and Kurassic are also within 5 minutes. Matsumoto Station is 18 minutes by foot.
4.4
Excellent
5 - Excellent
226
4 - Good
153
3 - Okay
30
2 - Poor
14
1 - Terrible
3

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations
When I booked the hotel, the reviews made me think that it would be 'ok' but not amazing. However, as soon as we arrived, I was very impressed with the quality of the hotel. The staff were very helpful and responsive. The building is gorgeous, luxurious and has a lovely historic atmosphere to it. The room was very comfortable. We didn't have time to try out the baths unfortunately - too busy exploring Matsumoto and what a lovely place it is. We didn't eat at the hotel - the only thing I would say is that the menus on offer (dinner and breakfast) feel a bit formal, structured and a bit pricey. So we headed into town to explore the bakeries and izakayas instead. Very close by is a superb izakaya called 'Hikage' - the menu was in Japanese but a lovely member of staff translated it all for us and recommended some top notch dishes and local sake - all for a good price. The evening at Hikage was definitely one of our highlights. Final comment to make is that the location of the Kagetsu is absolutely brilliant. Overall, this place is highly recommended.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and there is an English native speaker staff who is really helpful.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We really enjoyed our stay here and wished we could stay for longer! Lovely building and reception. Little rooftop for a view of the castle. Traditional pyjamas and hot bathing available in the basement (plus normal showers etc in the rooms.) It was very comfortable. We used the nearby parking with a discount via the hotel. Lots of good amenities in the room. Lovely area and walking distance to key sights. We recommend the Eonta bar nearby for jazz music and night time drinks!
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is excellent. Value for money
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a ryokan
Fantastic service - they thought of everything. Understanding that not all guests speak Japanese, they have each a translation device so as to minimize miscommunication. Each meal is a fancy affair - with a display of culinary aplomb beautifully presented. Love the onsens - both public and reservables - they provided a variety of experiences: indoor and outdoor, stone and wood. Our inroom outdoor onsen was great too. It was altogether a lovely experience.
Stayed 2 nights in Dec 2019