Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 大阪

松本城近くのホテル

Posted Aug 1, 2016
Pros: スタッフの方々の気遣いが素晴らしい
Cons: 部屋以外のトイレを使用する際に表示がわかりにくかったです。
Location: 松本城まで歩いてすぐ近くでコンビニ等もあるため便利な場所です
今回は安曇野にいく用事があり、安曇野市内が空いていないため、松本市内に宿泊しました。安曇野からも約10kmと比較的近く、代行タクシーでも3500円ほどでした。アルモニービエンの時から利用しており、とてもきれいに清掃されていることと、スタッフの方々がホスピタリティーに溢れている点が非常に気に入っています。今回も短い滞在でしたが、とても気持ちよく泊まることができました。
5 out of 5
by A verified traveler from USA

Ideal Location in a Wonderful Smaller City

Posted Jul 25, 2016
Pros: Perfect location in Matsumoto, and a very new, very clean hotel with a helpful staff.
Cons: nothing
Location: Enter on the small side street one building behind the "Hotel Harmonie Bien".
We arrived in Matsumoto by JR Train after completing the Alpen-Route from Tateyama to Shin-Omachi. This hotel is very near the Matsumoto castle and two main shopping districts. Everything you want to see on foot in the core area is accessible from this location. We thoroughly enjoyed Matsumoto as a smaller city in Japan with wonderful shops, restaraunts, and cafes and a very rich historical treasure in the Matsumoto Castle and surrounding park.
5 out of 5
by A verified traveler from San Diego, Ca. - USA

Loved Matsumoto!

Posted Apr 30, 2016
Pros: Clean, clean rooms, nicely decorated and friendly staff!
Cons: No it was perfect!
Location: Nice restaurants, coffee shops, stores for shopping, Matsumoto Temple, Museu and other retail shops.
This stop in our trip was a favorite, small quaint city. Lots to do, could walk everywhere, no problem. will definitely go back to Matsumoto. The hotel was centeralized, clean, friendly, just what a traveler looks for at day's end.
5 out of 5
by Satoko from 東京

Posted Nov 26, 2015 on Hotels
お城が近く、こじんまりしたきれいなホテルでした。隣のレストランが、結婚式で貸切になっていましたが、夕食がとれるよう、ホテルで手配してくれました。朝食はバイキングで、何をとってもおいしかったです。特に野菜が新鮮でした。
5 out of 5
by Luis from London

Much more luxurious than the photos suggest

Posted Nov 17, 2015 on Hotels
The photos on the site suggest that this is a budget hotel, similar to the Premiere Inn chain in the UK. It's actually a lot nice than that. The rooms are very nicely laid out and extremely comfortable. There are pay-per-view channels on the TV (movies and Japanese pixelated adult content) that you pay for using an access card sold from a vending machine in the hall (1000 yen). The dining room is very luxurious and looks like a banqueting hall. The breakfast is very high quality with a good mix of western and Japanese food available from the buffet.
4 out of 5
by naoko from 松本

ビジネスホテルとしては高級感あります。

Posted Nov 14, 2015 on Hotels
実は地元に住んでいます。リウォードを使って日常から抜け出した一晩でした。夕食は友達とみんなでドイツ料理店で女子会、歩いてホテルへ戻れたので楽しめました。松本には美味しいモーニングのお店は特に思いあたらず、朝食はホテルでバイキングをいただきました。内容豊富で美味しかったですし、係の方がとても親切でした。観光に来られるなら、お城がすぐそばで、わかりやすいと思います。日曜日の夜に泊まったからか、お城が見える部屋でした。
5 out of 5
by Thomas

This traveler left a rating score only Posted Nov 9, 2015 on Hotels
3 out of 5
by A verified traveler from montpellier

Tres accueillant

Posted Oct 29, 2015
Rien à redire A recommander Bonne expérience dans une ville pleine de charme Personneldevoué et serviable malgre des difficultes en anglais Hotel un peu difficile à trouver mais bien situé Enseigne trop petite qu on decouvre en arrivant dessus dans une petite ruelle Le château vaut le détour Demander document à la reception pour profiter de reduction pour l entree du chateau
5 out of 5
by A verified traveler from london

Perfect location - very comfortable - super helpfu

Posted Oct 12, 2015
Pros: location and comfort
Cons: laundry service
Location: perfect location for main attractions
Only fault i could find is no laundry service but staff sent out and came back clean but not ironed!
5 out of 5
by pao hsi terry from hong kong

Posted Oct 5, 2015 on Hotels
Excellent location with walking distance to Matsumoto castle. Petite but cute hotel