Ratings based on 88 Verified Reviews

3.9 out of 5
95% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Comfortable hotel opposite the station.

Posted Oct 22, 2016
Pros: Great location opposite the station. Room ok. Hairdryer in room was good. Quiet so good sleep.
Cons: BED was really hard.
Location: Close to shops, train & bus stations,local town sneaker bus across the road, walking distance to attractions.
Everything you expect in a Japanese hotel. Room size ok but not much room to move.Bathroom amenities, sleeping robe, air con, fridge,TV but no English service. Had a hair dryer too which was good.Have to step into bath so not good if limited mobility. Staff nice. Free tea etc on lobby level which is 10 not ground. Quiet night sleep. Pillows great and BED hard. Recommended.
4 out of 5
by A verified traveler

Small & clean

Posted Oct 15, 2016 on Hotels
Room clean, small. Friendly, welcoming staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels
4 out of 5
by Michiel from Cape Town

Great location

Posted Aug 14, 2016 on Hotels
Great location near station. Quite a good room size for Japanese hotel standards.Good value for money.
3 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

Close to station and a stroll to the castle

Posted Jul 15, 2016
Clean Good location Rooms filled with light Good hotel for short stays
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Near Railway station, supermarket and restuarnts

Posted May 25, 2016
Just 2 mins walk from the railway station and 1 min walk from the bus terminal. Very good location. Underground supermarket and shopping mall nearby. Many restaurant and Japanese fast food shop at the railway station. Tidy and clean room, same as the photo shown. Air cleaner provided in the room. Very helpful staff helping us send luggage by Yamato service. Even though they are not very fluent in English, the staff were very willing to help.
4 out of 5
by Yun Chung from Hong Kong

Nice place to access JR and Matsumoto City

Posted May 14, 2016 on Hotels
Good location
4 out of 5
by noel from Melbourne

great location, great staff, room very snug

Posted May 11, 2016 on Hotels
Room small. Great location. Housekeeping superb. Reception staff great. Unusual entrance - easy to miss the sign.
4 out of 5
by noel from Melbourne

great location if the price is right

Posted May 6, 2016 on Hotels
Rooms a tad small. Otherwise all good. Reception staff great.