Quality Inn & Suites

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Premium bedding, iron/ironing board, rollaway beds, free WiFi
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Premium bedding, iron/ironing board, rollaway beds, free WiFi

Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing
Map
21050 Matteson Avenue, Matteson, IL, 60443

Explore the area

  • Popular LocationHanger Clinic13 min walk
  • Popular LocationFranciscan St. James Health - Olympia Fields5 min drive
  • Popular LocationFranciscan Health Olympia Fields6 min drive
  • AirportChicago, IL (MDW-Midway Intl.)42 min drive

Choose dates to view prices

About this area

Matteson

Located in Matteson, Quality Inn & Suites is in an area with good shopping. Space Golf and Centennial Park Aquatic Center are local attractions and those in the mood for shopping can visit Lansing Square Shopping Center and River Oaks Center. Community Veterans Memorial and Orland Park Sportsplex are also worth visiting.

What's nearby

  • Hanger Clinic - 13 min walk
  • Franciscan St. James Health - Olympia Fields - 5 min drive
  • WellGroup HealthPartners - 5 min drive
  • Franciscan Health Olympia Fields - 6 min drive
  • Hollywood Casino Amphitheatre - 8 min drive

Getting around

  • Matteson Station - 5 min drive
  • Chicago Midway Airport (MDW) - 42 min drive

Restaurants

  • Chipotle Mexican Grill - 5 min walk
  • Five Guys - 5 min walk
  • IHOP - 5 min walk
  • Culver's - 11 min walk
  • A. Fusion - 12 min walk

About this property

Quality Inn & Suites

Hotel in Matteson with free breakfast and fitness center
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff. Limited housekeeping is available.
Quality Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 37-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board (on request)

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Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.0 per pet, per night, plus a deposit of USD 20.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per night
  • Pet fee: USD 20.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Americas Best Value Chicago South Matteson
Americas Best Value Inn Chicago South Matteson
Quality Inn Matteson
Quality Matteson
Quality Inn & Suites Hotel
Quality Inn & Suites Matteson
Quality Inn & Suites Hotel Matteson

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 121 out of 673 reviews
5 - Excellent 18%
Rating 4 - Good. 174 out of 673 reviews
4 - Good 26%
Rating 3 - Okay. 146 out of 673 reviews
3 - Okay 22%
Rating 2 - Poor. 91 out of 673 reviews
2 - Poor 14%
Rating 1 - Terrible. 141 out of 673 reviews
1 - Terrible 21%

3.2/5

Cleanliness

3.4/5

Staff & service

2.8/5

Amenities

3.0/5

Property conditions & facilities

2.8/5

Eco-friendliness

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty and gross. Kim’s attitude (the lady at the desk) was even nastier than the stain-filled sheets.
Stayed 4 nights in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as we were concerned, it might just as well have been a self serve stay. No room service..."If you want it come down to the desk and get it." There were huge bags of garbage in the corner of the corridor, used rags laying in the corridor, so much garbage outside blowing everywhere that we thought we were in a slum. We went down 30 minutes before breakfast was over and they were out of everything. Attendants had to be called....
Stayed 2 nights in May 2022

2/5 Poor

Traveled with family
Disliked: Property conditions & facilities
Dirty, scant breakfast, not ADA compliant
Stayed 1 night in May 2022

3/5 Okay

Traveled with family
Disliked: Cleanliness, staff & service
I asked the front desk if the tachs could clean my room and he stated yes and she never showed up and we asked twice for it to be cleaned. Also the carpet had gum embedded in it and it had a bad smell in the room
Stayed 2 nights in May 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like dogs & dog piss in the hallway. When I went into my first room that I booked it had a strong stench of piss I already didn’t want to stay anymore but it was such short notice I asked for another room this room wasn’t as bad I still felt dirty being there. The shower was stopped up when I showered it was disgusting I would never come to this quality in or any quality in hotel ever again.
Stayed 2 nights in Apr 2022