Ratings based on 6 Verified Reviews

3.3 out of 5
50% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from South Carolina

Misrepresented Advertisement

Posted Sep 15, 2017
Cons: Have the Expedia website match this locations website
Going through Expedia, one room shows One King and One Queen which suited our needs and we reserved it, but in actuality when we checked few days later on the Manor's website the same room is only one queen and no other bed. The owner or manager was unapologetic on the phone blaming me for going through a Third Party (Expedia) instead of directly through them and only suggested I pay for another room at the same daily price, doubling my cost!. He also refused to refund me for a room we couldn't use. So we had to panic to find another hotel during the hurricane evacuation period which were very few. Going through a very nice Expedia representative we got a case number against this hotel and after days of her attempted contacts with the Manager, Expedia eventually got us our refund. This whole experience put us through a burdensome time while avoiding a destructive Hurricane.
5 out of 5
for Everyone
by A verified traveler from Pittsburgh

Posted Feb 3, 2017
We were in Charlotte for a funeral. The MANOR was the pleasant part of our journey from Pittsburgh.
5 out of 5
for Families
by A verified traveler from Guam

Overnight Stay

Posted Dec 13, 2016
Pros: Comfortable & accommodating.
Cons: No complaints.
Location: We were only transiting after visiting friends who live in Matthews.
George greeted us & helped with Doris's very overweight bag. Bed very comfortable & George made us a great breakfast. Happy to recommend Matthews Manor for your Charlotte area stay.
3 out of 5
by A verified traveler from charlotte

A bedroom within a large home

Posted Nov 14, 2014
This is a large home with bedrooms that are set up like a b&b. We were the only guests there so it was fairly quiet, and we felt slightly uncomfortable about the privacy. The hosts were inviting and gracious with breakfasts and providing ideas about places to eat and visit.
1 out of 5
by Daniel from Palm Harbor Fl

The Bates Motel

Posted Mar 2, 2014
Pros: Nothing
Cons: Everything
Location: Matthews manor is located in a residential neighborhood
No one there at 3:30 PM, check in time 4 PM. Wet phone books and news papers by front door, Tax Lean stapled to front door, yard unkept, barking dogs inside. Owner was very rude when he called me to see where my wife and friend were. When I told him they did not feel safe staying at Matthews Manor he hung up on me. And, yes I would like my $412 for the two night stay refunded.
5 out of 5
for Everyone
by A verified traveler

Great location

Posted Oct 14, 2013
Pros: Location convenient to lots of places to eat (malls, etc).
Hostess was most accomodating with breakfast to our schedule which changed every day. She was ready to have it early or late, whatever we needed. Location kept us out of south Charlotte's horrible traffic. When we went to supper at mall areas, we were going against LONG lines of work traffic. When we returned it was gone.