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The property was very clean and the staff was super friendly. Our room was spacious and had a lot of amenities. The beach on the property was the best on Maui by far. The resort felt like a throw back to old Hawaii. I would highly recommend it to anyone and everyone.
We had an excellent stay as a family of 4. The beach access was excellent, the rooms were clean and nicely updated, and the staff was very friendly. It is a smaller resort, so has a quiet and personable atmosphere. This will be our go-to in Maui.
Napili Kai Beach Resort was so beautiful. Great location, excellent customer service, and alot of amenities! Can not say enough about this resort. Definitely coming back!
We loved our stay. However, some of the items in our room weren't great. The dishwasher was broken, and the door into the bathroom was dinged. Just minor things that needed a little attention.
The resort delivered everything a good resort should provide. Excellent rooms, very clean and well maintained. Great facilities, but recommend booking the restaurant as it gets very busy.
This property is a gem! It's not a huge hotel with 20 floors. It's the perfect size that allows all guest to be near the beach and have a view of the water. We booked 3 rooms for a family of 7, each with their own kitchen. This was extremely convenient as it allowed us to spend our money on more exciting stuff other than meals. We also took full advantage of their onsite BBQ's.
My Dad's mobility is recently very limited and he was able to navigate the property on his motorized wheelchair with ease. The staff upgraded his and my Step-Mom's room so he could have a walk in ADA compliant bathroom. This made a huge difference for them.
My 9 year old nephew took full advantage of the beach, pool and hot tub.
My husband and I enjoyed quiet moments on our Lanai reading or having breakfast.
This trip was extremely special and Napili Kai was the perfect place to stay.
We will be back someday!
Love the traditional, low key resort style and atmosphere. Beautiful restful grounds and architecture. No flashy, overt island music or over the top decor. All super chill
Our stay at Napili Kai was amazing. The location was stunning. Great for kids. Great access to the bay for snorkeling and lounging around. The kids enjoyed the pool and the children’s program as well.
Helena
Stayed 2 nights in Jul 2023
Response from Kimberly brown on Jul 30, 2023
Mahalo for taking the time to comment. Napili Kai is a very special place and I'm glad you were able to take advantage of all the amazing attributes (both on-site and on-island!) Please come back soon!
Quiet and safe neighborhood, staffs are friendly, great view and clean property.
Misato
Stayed 2 nights in Jul 2023
Response from Kimberly brown on Jul 30, 2023
Mahalo for your feedback! Napili Kai is a very special place and I am glad to see you took advantage of all the property and island has to offer. Please return soon!
Very nice stay, staff is super friendly, ocean view is beautiful and right next to the beach. Beach is calm not too crazy crowded. Next to many things to do.
Javier
Stayed 4 nights in Jul 2023
Response from Kimberly brown on Jul 30, 2023
Aloha and mahalo for your feedback! Napili Kai is a wonderful destination to enjoy the amenities of the property and easy access to beautiful bays. Please consider us for your next destination trip!
10/10 Excellent
Kathleen
Traveled with family and small children, Traveled with family
Very nice property. Walk right out to the beach. There was great snorkeling in the cove, saw some very colorful fish and a sea turtle. Restaurant has great food, breakfast is good. Would definitely stay again and would recommend staying here.
To the most part we liked the facilities, and it was a nice location to stay in. Check in was a little unpleasant. The person who helped us seemed a little uninterest and could not give us a good idea when our room would be ready. Also, the gym needs to update and cleaned more. Other than that, we did enjoy our stay there.
The beach area is beautiful, but the pools are very disappointing along with the rest of the resort. They have not remodeled the property ever and I was told by several guests who have stayed here several times over the past 30 years that everything is the same with the exception of newer appliances in the rooms. We had several massive cockroaches in our room and had to be relocated to a different room! We appreciate the hotel changing our rooms, but should never have encountered this. We travel all over the word in jungle-like locations and have never encountered cockroaches like we did here.
Matthew W.
Stayed 5 nights in Jun 2023
10/10 Excellent
Sue
Jun 16, 2023
Sue
Stayed 8 nights in Jun 2023
10/10 Excellent
Francene
Traveled with family
Jun 15, 2023
Liked: Cleanliness, staff & service, amenities
Beautiful property! Friendly staff.
I just wish they had a nicer fitness center, for those who still like to workout while on vacation. Yes, we will be back for sure.
Nice, quite area with easy parking close by! Room had microwave, cooking range, refrigerator for heating and storing food items. Housekeeping services were very helpful in providing extra towels, tea bags, etc
We stayed two nights in an Ocean Front studio, which appeared to be recently updated. The room was beautiful and the views were spectacular. The king size bed was very comfortable and the room was spotless. They must have a great housecleaning team! The room comes equipped with a full size refrigerator/freezer, microwave and stove/oven (which we didn’t use). The onsite restaurant is very good (make reservations).
Really enjoyed our stay. Staff was very friendly and made us feel welcomed. Seemed like there were a lot of repeat guests. They offered several activities throughout the week. Room was clean and spacious.
This is an absolutely beautiful property! All we had to go on were the pictures on Expedia and they don't do the place justice! The staff were very friendly and welcoming and the room and view were beautiful (we did have a waterfront room). It's not the easiest to get to, it's on a winding residential road, but well worth the effort.