Ratings based on 753 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler from bay area, ca
Great location. Friendly staff, comfort issuesPosted Nov 17, 2015
Have stayed at this property a few times now. It's been a while because the cleaning fee and higher parking fee was new and off putting. Second bedroom had no air conditioning unit and only overhead and portable fan which was still not comfortable. I ended up sleeping in living room where temp was great, though bit more ask for other guests who wanted to use common space. On a positive note, the location is great and the staff is top notch and friendly. That never changes.
by A verified traveler from california
Very DisappointingPosted Nov 2, 2015
Pros: It was quiet.
Cons: Most everything.
We would not go back. The bed was very uncomfortable. No box spring. Just a thin mattress on a board. The bedroom had a disgusting smell. There were extra charges that we were not aware of. Staff was not helpful.
by A verified traveler from Oregon
Unpleasant place to stayPosted Oct 29, 2015
Pros: The swimming pool was warm and the court yard around it was lovely.
Cons: The staff attending to the needs of the guests promptly and showing concern for their needs.
Location: Down town Lahaina with shopping and lots of places to eat.
Air conditioner in living area was very loud. Air conditioner in spare bedroom smelled very moldy. We asked the staff to fix these issues and received a very negative response. The noisy one would need replacing and they said it had to be approved by the owner as it had an independent owner. The other one we only asked that they would clean it, but they could not promise when this would be done. We paid for an air conditioned unit, so only one air conditioner worked. Do they not know that breathing mold is a HEALTH HAZARD!!!. The grounds around the unit were messy looking. The unit was small and only had a small table, not too bad so far, but it's a high rise table. We are all in our 60s and it's hard for us to climb up on these tall chairs. We also ended up with a $175.00 cleaning fee at the end that was unexpected. I should have objected as they never did clean that air conditioner. We were there 3 days. I felt very cheated. I was embarrassed that we took our friends there.
for Everyoneby A verified traveler
Location is great close to restaurants and beachPosted Oct 24, 2015
The condo was very clean with full amenities! Would come back
for Everyoneby A verified traveler
HUGE rooms; great location.Posted Sep 24, 2015
Pros: Large, spacious rooms; kitchen & laundry in room; great for longer stays w/ family.
Cons: Be able to print documents for guests.
Location: 1 block from Front Street, downtown Lahaina.
The venue appears to be a huge apartment complex converted to a hotel, so the rooms are huge w/ 2 bedrooms, 2 baths, kitchen (fully supplied w/ dinnerware, appliances, glassware, microwave, coffee maker, cooking utensils), in room washer/dryer, large living area w/ another pullout couch. Comfortably holds 6 persons. Clean & comfortable, within walking distance of everything in Lahaina. The price was only $168 on expedia. The only issue we had was: 1) they couldn't "print" a simple document from my laptop; and 2) they charge a $125 "cleaning fee" for cleaning the room at the end of the stay. Note: they do NOT clean the rooms daily; you have to wash your towels and sheets in your room during your stay if you want them cleaned.
for Everyoneby A verified traveler from Calimrsa, CA
Love Aina NaluPosted Sep 16, 2015
Pros: Beautiful location and convenience on every stay!
Cons: Only thing would be lower pricing for senior repeat customers.
Location: Front St shopping, Elvis show, eat @ Aloha Mixed Plate, Sale & Peppe, Bubba Gumps, Luau, harbor & Pacific Whale Found., Banyan tree, beauty of Lahaina
13th stay at this complex; convenient and accommodating our needs as we get older, seniors with handicaps now....pleasant stays and location great for us ; wish we could have bought unit on earlier visits, always dreaming & wishing!!!!!!!!
for Everyoneby A verified traveler from TEXAS
Posted Sep 16, 2015
Location: CLOSE TO FRONT STREET AND ABOUT ANYTHING YOU NEED IN THAT AREA
WAS LAST MINUTE DECISION WAS ON KAUAI FLEW OVER FOR 4 DAYS BOOKING WAS EASY EVERYTHING WORKED WAS FAR SUPERIOR TO 5 STAR WE HAD ON KAUAI
for Everyoneby A verified traveler from San Jose, Ca.
Nice hotel near to downtown and the beach.Posted Sep 10, 2015
Was an excellent trip and stay. The condo has a great service, also the condo has all the facilities the we need for our stay.
by A verified traveler from AZ
Close to Lahania.Posted Aug 19, 2015
Cons: Keep the air conditioners on in the rooms to keep the musky odor under control.
Location was great. However, room had an odor that would not go away. Resort grounds not kept up.
for Familiesby A verified traveler
Séjour sympaPosted Aug 10, 2015 on Hotels
Nous étions 2 adultes et 2 enfants de 10 et 2 ans et demi. J'avais réservé 1 lit et 1 canapé lit. Dans l'ensemble, tout était bien. La cuisine était bien équipé. L’hôtel calme et bien situé, proche de tout. La piscine était agréable. Dommage le canapé lit on ressentait les ressorts et la climatisation était bruyante.