Ratings based on 1,726 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Houston, Texas
Great Place to StayPosted Nov 29, 2015
Large suite with a kitchen and washer and dryer for the same rate as many simple hotel rooms. It was near the beach and across the street from a grocery store. Less than 10 minutes from Whalers Village and many sporting activities. Our family had a great experience here.
for Everyoneby A verified traveler from Moscow Russia
That was a last moment deal, but it was win-winPosted Nov 17, 2015
Pros: Rooms has even washing and drying machines for clothes and all kitchen stuff
Cons: I would suggest to provide with cooking oil, salt, peper. I spend some money an that stuff and use 1/20 but everything will go to garbage and vast
Location: You have everything you need in local area. Another 10 minutes an you can reach Lahaina area. bib beach is 50 min drive, same as airport in Kihea
Last time I've stay to the south of Kihea, and was sceptical about north Kanapali area. But fortunately I was wrong. It is nice, charming secure area with a plenty of facilities you can use and enjoy. We stayed at Kanapali Shores, my cheapest room was complimentary upgraded to spacious appartment with kitchen and bedroom. The best view is on the upper floors. The room has everything you need and even more. Staff is friendly, rooms are clean. Right across the street is spopping area with supermarket Times Store with all the food stuff,and at walking distance fishmarket - a tiny shop with fresh Havaiian fish and farmers market - organic food shop. Best place on the beach for swimming is near Kanapaly Beach Club and maked with big red buoys, go 10 meters left and you fine with nice sandy beach without rocks undewater. Rest area is perfect for snorkling, you can sea fish, corals, and even big turtles. You can use pool at beach club with waterfalls to massage the spine, nice jakuzzi. It wise to rent a car for whole stay, the parking charge is 10 dollars per day, which is acceptable. So at the end, room for 2 cost 200 dollars, plus the car, and you can save a lot money on food if you use a kitchen eating every day see food, fresh fish, nice wine ets.
for Everyoneby A verified traveler
On the beach, wonderful staff.Posted Nov 8, 2015
Close to Lahaina, helpful staff able to arrange extra activities. Local craft fair on site. Kids club was a hit with the grand children.
by A verified traveler from Bay Area, CA
Not as Attentive as our past 5 staysPosted Nov 7, 2015
Cons: Kaanapali Shores needs to upgrade their property & their concern for guests to keep up with the nicer properties nearby.
Location: Location is 10 mins drive to downtown Lahaina. Try Milagros in Pa'ia if you like mexican food. Kimos is a very nice meal in Lahaina.
The location is perfect, but there are a lot of other nicer properties nearby. Our internet NEVER worked the whole 9 days we were there - but yet we were still charged for it. Rooms at the back end of the property are noisy in the bedrooms due to them being on the traffic side. Oh, and one of the pools was closed and under construction [this would have been fine if we were made aware of it upon booking]. On our 4th day, we came back to our room after a LONG day of Haleakala, upcountry etc., getting up at 3 am to find that we could not access our room. Neither of our room keys worked. After 2-3 hours of waiting, complaining, we were offered a free drink coupon. We don't drink. Then after another hour of waiting and getting the runaround, we were finally upgraded to another room. Overall feeling is that the staff does not care about you. And keep in mind this was our FIFTH visit to this property with no issues the first four times we've visited.
for Couplesby A verified traveler
Okay hotel. Needs renovation.Posted Oct 28, 2015
Hotel staff was very helpful. Daily parking fee and facility fees are ridiculous. What is the facility fee for? A beach towel?? Charging to park your car is an unnessary fee. Where are you supposed to park your rental car?
for Everyoneby A verified traveler from Bourbonnais IL
Great hotel on north Ka'anopolli BeachPosted Oct 22, 2015
We have stayed at this hotel numerous times and have never had a bad experience. The staff is friendly and helpful and the location is ideal - 5 minutes north puts you at Kapalua Beach and 5 minutes south puts you in Lahainia. There's a food market directly across the street along with numerous local eateries
for Everyoneby A verified traveler
Nice hotel close to the beach, got a free uograde.Posted Oct 8, 2015
Room was clean, renovations we're going on outside building anew pool but besides that it was very good.
for Everyoneby A verified traveler from las vegas
Beautiful beach locationPosted Sep 21, 2015
Pros: Proximity to race.
Cons: Never could get wifi in the room
Close to where I needed to be, comfortable, beautiful lobby
for Everyoneby A verified traveler from california
Great location. On the beach & close to shopping.Posted Sep 18, 2015
Pros: Location Bedrooms Full kitchen & laundry
Cons: Less fees. I'd pay more for all inclusive.
Location: Right on the beach!
This is my second stay at this hotel. I love the location. It is right on the beach and in walking distance to many shops, including restaurants, take-out food, gift shops, markets, convenience store, etc. We found these shops so convenient. Just a quick walk for a meal, beverage, or even groceries. Our one bedroom unit had a full kitchen and laundry unit. These features are great for an extended stay. Staff was more than accommodating and friendly. I was disappointed that one pool/spa was not in use due to construction. Even though they did try to camouflage the construction, it was still an eyesore & noisy. I also noticed some of the free perks offered with this resort are now available with a fee. No more free cocktails at the weekly luau, no more free fitness center, no more credit at their Beach House Cafe. Pool towels with card only, and rental of pool lounge cabanas.
for Everyoneby A verified traveler from IL
Nice hotel next to the beachPosted Sep 11, 2015
Enjoy my stay and staff was very nice. Helped book many adventures while staying there.