Great setting, but the rooms very dated.
Posted Dec 13, 2016
We had two reservations, for the the hotel. The first room was very nice with great amenities, but the location was less desirable. We had an ocean view but it was distant and there was a road adjacent to the property. Our room was on the fourth floor and the elevator was very efficient, but no carts for getting things from the car to the room.
Our second room was a garden view in building five. We were on the third floor in the middle of the building. The view was stunning from the lanai. The location made up for the interior condition of the room. It was clean, but it looked like it had not had any updates, EVER. The bed was comfortable, but the rest of the furniture was marginal.
Our experience with hotel staff was minimal. The check-in was efficient but the staff was very aloof. We did not feel welcome or appreciated. The communication was non existent unless a direct question was asked. There was a poolside event which was great, but no announcement about the event.