3 outdoor pools, sun loungers

Reviews of Kaanapali Alii

Kaanapali Alii
50 Nohea Kai Dr, Lahaina, HI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 589 out of 763 reviews" "
Rating 8 - Good. 135 out of 763 reviews" "
Rating 6 - Okay. 18 out of 763 reviews" "
Rating 4 - Poor. 12 out of 763 reviews" "
Rating 2 - Terrible. 9 out of 763 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

marie

Liked: Cleanliness, property conditions & facilities
Beautiful!
Stayed 5 nights in Mar 2024
Response from Coral Tree Residence Collection on Mar 30, 2024
Aloha,Thank you for your feed back and choosing to stay at Kaanapali Alii. We look forward to your next stay with us!Mahalo

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Coral Tree Residence Collection on Mar 26, 2024
Mahalo for your review! We look forward to your stay with us again soon!

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Coral Tree Residence Collection on Mar 26, 2024
Aloha,Thank you for your review. We look forward to your next stay with us.Mahalo

10/10 Excellent

Charlene Marie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a very special place and everyone was so nice.
Stayed 5 nights in Mar 2024
Response from Coral Tree Residence Collection on Mar 26, 2024
Aloha,Thank you for your review and chosing to stay with us. We look forward to hosting you again.Mahalo

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Coral Tree Residence Collection on Mar 17, 2024
Mahalo for your review! We look forward to your next stay with us.

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and accomodations!
Stayed 7 nights in Mar 2024
Response from Coral Tree Residence Collection on Mar 17, 2024
Aloha!Mahalo for your review! We look forward to your next stay with us.

10/10 Excellent

Karly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We loved our stay here. Beautiful, well kept resort. 5 star staff, so close to the beach, shopping, and eating. Will definitely stay here again!
Stayed 8 nights in Mar 2024
Response from Coral Tree Residence Collection on Mar 17, 2024
Aloha!Mahalo for your review!We look forward to your next stay with us.

10/10 Excellent

Priscilla

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Response from Coral Tree Residence Collection on Mar 17, 2024
Aloha!Mahalo for your review!We look forward to your next stay with us.

10/10 Excellent

Dale Laron, Elko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo we stayed in was amazing. They had everything we needed. The bed was a comfortable Tempur-pedic that adjusted. We had breakfast every morning on the lanai. There was even beach chairs that we used to eatch the whales.
Stayed 5 nights in Feb 2024
Response from Coral Tree Residence Collection on Mar 17, 2024
Aloha!Mahalo for your review!We look forward to your next visit with us.

10/10 Excellent

Stacey Annette

Liked: Cleanliness, property conditions & facilities
This was a great place to stay!
Stayed 8 nights in Jan 2024
Response from Coral Tree Residence Collection on Mar 17, 2024
Aloha!Mahalo for your review!We look forward to your next visit with us.

10/10 Excellent

ryan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and wonderful staff
Stayed 7 nights in Jan 2024
Response from Coral Tree Residence Collection on Mar 17, 2024
Aloha!Mahalo for your review!We look forward to your next visit with us.

10/10 Excellent

Kelly, Littleton

Stayed 4 nights in Jan 2024
Response from Coral Tree Residence Collection on Mar 18, 2024
Aloha!Thank you for your review we look forward to your next stay with us.Mahalo!

10/10 Excellent

Ashwinkumar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jeimy B, Los Angeles

Stayed 5 nights in Dec 2023

8/10 Good

Curtis

Liked: Cleanliness, property conditions & facilities
Great place to stay. The units are large - a "one bedroom" has two full bathrooms, and what most would consider a second bedroom. The pool and BBQ area were always clean. Fresh herbs by the BBQ to pick and add flavor to whatever you're grilling. We had friend staying nearby. They were jealous.
Stayed 5 nights in Dec 2023

10/10 Excellent

Brian, MIDDLEBOURNE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful and spacious. The staff was very courteous and helpful. The Whaler's Village mall was a short walk away along with several dining options.
Stayed 7 nights in Nov 2023

10/10 Excellent

Jay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, room comfort
visit this location for great value
clean property especially gardens. our unit needs updating as electrical was finicky. location of property is ideal to whalers village. will come back next year since units are a nice size.
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Stayed 3 nights in Dec 2023

2/10 Terrible

Hang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were victims of explicit racism at this place. Here is what happened. We stayed at the property for a whole week and spent a lot of time every single day at the pool with our 2 young young (aged 6 and 2). On the 2nd last evening (Nov 23) of our stay, my wife was looking for the restroom by the pool, and an employee came and helped her. The next evening (Nov 24), the same employee came to my wife and abruptly asked her "Were you the same person who asked me where the restroom was yesterday? What is your room number?" My wife told him our room number but felt very uncomfortable. We spoke to the front desk and were told that the employee did so because "some local people have been sneaking and you look like local people". Okay we are Asians. And one of the few non-white families there. But was it the right thing to do? Targeting a family who had been going to the pool every day for a week just because they were Asians? This incident pretty much ruined our whole trip.
Stayed 7 nights in Nov 2023
Response from Kaanapali Alii Guest Services Team on Nov 29, 2023
Mahalo for your review. Management is looking into your claim and will be reaching out to you directly as soon as possible.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kaanapali Ali’i’s staff is welcoming, friendly and helpful. Room I stayed in was very spacious, clean and fully furnished. Quick beach access. 5 minute walk to whalers village. Grocery stores nearby. Ample of parking. Definitely will stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

ALICE

Stayed 3 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, amenities
Overall the condo was very nice but there were a couple of small issues: 1) The kitchen microwave didn't work, but Stacey got me a substitute microwave. 2) The GFCI in the master bathroom stopped working the day before I left. Tried to reset but couldn't. The GFCI in the guest bath did work. 3) One light bulb over the dining room table was out. (No big deal.) 4) When you tried to fill the kitchen sink to wash dishes, there was a significantly reduce outflow of hot water. 5) The rubber seal on the sink stopper was badly worn.
Stayed 7 nights in Nov 2023
Response from Destination Residences Hawaii on Dec 3, 2023
Thank you for helping us improve our accommodations.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great, clean and staff went above and beyond for our stay!
Stayed 7 nights in Oct 2023

10/10 Excellent

Rhiannon

Stayed 7 nights in Jul 2023

10/10 Excellent

Michelle E

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

ciara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great views. Unit was dated but spacious. Nice big lanai. Ran out of pool towels daily. Great shade options by pool. Excellent location.
Stayed 6 nights in Aug 2023

10/10 Excellent

Heidi Hyang Mi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 6 nights and had an amazing time. The location is great - right in front of the beach and a short walk to the Whaler’s Village. We booked a 1 bedroom ocean view but it was really a 2 bedroom and 2 bathroom condo since the den was converted into a room with a pocket door. It was so spacious and clean and we had a lot of space for our family of 4. My husband really loved the gym and said it was really well equipped. The pool was on the smaller side but wasn’t too crowded. There’s also a quiet pool right next to the main pool but my kids didn’t want to feel pressured to be quiet. The towel service is available 8 am to 6 pm and there’s so restaurant so this isn’t a full service resort but for the kitchen and laundry, it was a really wonderful and comfortable stay. We would definitely stay here again.
Stayed 6 nights in Aug 2023

10/10 Excellent

Admir

Traveled with family
Liked: Amenities
The best!
Stayed 7 nights in Jul 2023

10/10 Excellent

Douglas, Petaluma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The kaanapali Alii property is very well maintained, and the personnel who work there are the best. Their friendliness toward my family and me was exceptional. They are good people who serve their guests with authenticity and a clear awareness of their role in the quality of their guests' vacation.
Stayed 13 nights in Jul 2023

10/10 Excellent

Nga

Traveled with family
Liked: Cleanliness, room comfort
Alii Resort
We stayed 7 nights & had a wonderful time! Situated a great area & easy access to beaches & shopping. Staff was friendly & helpful. Had great amenities. Cleanliness was good but attention to detail was not quite there. There was some leftover hair on the shower walls (definitely not mine because it was a completely different hair color), but place overall felt clean otherwise.
Stayed 7 nights in Jul 2023

10/10 Excellent

Cristian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

brian

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 7 nights in Jul 2023

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Ramon, Clementon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a luxury condo resort on Kaanapali beach. The oceanfront 2br condo was perfect for our family of 5 with perfect views. We were able to use the kitchen and the poolside bbq grill which is very nice to have and recommended. Rooms are nice, cool and well stocked with kitchen appliances. Housekeepers come every 3 days. Staff are very friendly and concierge available for trip planning, photos, rentals. Parking is easy and free. No bar or restaurant at the resort but restaurants and shopping is easily accessible along the beach walk or short drive. Washer and dryer are in every unit which allows for light travel and packing. We had kids so plenty of that going on at pool but could be a bit too much at times if you’re looking for peace and quiet. We had a great experience so I would return.

10/10 Excellent

Carmencita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Spacious place. I would definitely come back again. Quiet and not over crowded. I love how it is so close to the beach.
Stayed 6 nights in Jul 2023

10/10 Excellent

Scott Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Condo was in excellent condition with great amenities. Clean, beautifully furnished with beachy vibes. All of the staff were friendly, helpful and great at what they do. Perfect location with gorgeous pool area and easy access to the beach. We had a fantastic time!
Stayed 7 nights in Jul 2023

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, property conditions & facilities
Accessible beach.
Stayed 5 nights in Jul 2023

10/10 Excellent

Cristiano, Beverly Hills

Stayed 5 nights in Jul 2023

10/10 Excellent

karishma anshu

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best room and amazing views.
Stayed 5 nights in Jul 2023

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, room comfort
The rooms are great but the pool is just average and the lack of restaurants on site is a negative.
Stayed 6 nights in Jul 2023

10/10 Excellent

Heidi Lynn

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at the Kaanapali Alii, and would love to return in the near future!!! 5 star experience!!!!
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful and spacious.
Stayed 6 nights in Jul 2023

10/10 Excellent

Erinne

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
This is my favorite place to stay. I love the walkable location to restaurants and food. It makes it easy if coming with a group for people to break off and do their own thing. The condos are large and spacious and come with everything you need( we even had coffee and laundry detergent). The only thing I would point out is the decor and upkeep of the units varies. We came with a large group and had 3 separate units. Our unit was by far the best as you can tell it was recently remodeled.I would like to request our unit again. Our kids loved the pool. We never had any problems getting a chair in the morning. The beach is beautiful and we loved the option of renting an umbrella. Beach chairs are free. The staff were all friendly and very helpful. They have a really nice BBQ area if you want to grill and have lunch or dinner by the pool. I saw other comments about not having a bar. Yes, that was one small downside but just think about all the money you save. We blended our own drinks in the room and brought coolers down to the pool. Can’t wait for our next trip back.
Stayed 5 nights in Jul 2023

2/10 Terrible

Deborah

Stayed 10 nights in Jun 2023

10/10 Excellent

Thomas C

Traveled with family
Liked: Cleanliness, room comfort
Really good value for the property. Only downside is no onsite bar or restaurant. However, you can walk to many options.
Stayed 4 nights in Jul 2023

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Dani

Traveled with family
Liked: Cleanliness, room comfort
Experience got better by managing expectations
So when we checked in at this hotel I was not impressed. The front desk did not provide clear hotel information. We paid for ocean front and they had us on the first floor, which I knew would be obstructed views. I asked the front desk lady to move it and she was so unhelpful saying they would call us the next day if possible. Then we got to the room and in our window was construction equipment, our room smelled of paint, and no we couldn’t see the ocean like we had expected with an ocean front. I was less than happy and went back to the manager but the woman at the front desk said he had left. I had planned to go speak with him the next morning but didn’t want my first trip to Maui to be filled with drama. As the next few days went by we actually ended up liking this place. The team at the towel desk were super friendly and helpful. The beach was easy to access and always had chairs we could use. The first floor exit out our back door made it really easy to get places and for the kids to go in and out as they pleased. The location was super close to food and shopping. Sunsets ended up being amazing. We even were able to snag a late check out last minute. So the lesson here is if you pick this property to manage your expectations. I do think rooms are selected if you book through hotels.com so just be prepared for variations from the pictures posted in the ad. My family ended up saying they would love to return here after all.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ronald

Stayed 7 nights in Jun 2023