3 outdoor pools, cabanas (surcharge), sun loungers

Reviews of Marriott's Maui Ocean Club - Lahaina & Napili Towers

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 164 reviews" "
Rating 8 - Good. 37 out of 164 reviews" "
Rating 6 - Okay. 17 out of 164 reviews" "
Rating 4 - Poor. 12 out of 164 reviews" "
Rating 2 - Terrible. 3 out of 164 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

HIRALBEN

Stayed 1 night in Dec 2023

8/10 Good

Randall

Traveled with family
Liked: Cleanliness, room comfort
A nice place to enjoy Hawaii
Amenities, check in and check out and quality of the resort is amazing. Also understand that the ocean has coral and lava rock so may not be kid-friendly. Definitely bring water shoes to swim in the ocean. That said, the resort staff are courteous and helpful. If visiting Hawaii, definitely consider this venue.
Stayed 1 night in Apr 2022

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice , clean , and beautiful
Stayed 4 nights in Dec 2021

10/10 Excellent

Giovanna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

8/10 Good

Karen J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Communication about parking at check in was for confusing. Was confused why we had to show our Covid vaccination cards when we checked in as we already had the cleared wristband from the airline. Wasn’t informed that we would need to show vac card when we went to use fitness center and didn’t have it in us. Confused as to why when it was scanned on check in. Wait staff was amazing!
Stayed 1 night in Dec 2021

8/10 Good

Phillip and Susie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location within easy walk to shopping at Whalers Village. Beach at this location is not as wide as it is farther towards the Whalers Village. Beach area is under restoration. Beautiful view from 11th floor. It is very busy around this area with lots of foot traffic on the sidewalk that connects all the hotels by the beach. Make dinner reservations before you go in this area as the prime time spots fill up fast.
Stayed 3 nights in Dec 2021

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great property. Great pools. Great beach access.
Stayed 2 nights in Oct 2021

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, room comfort
Great retreat in Maui.
Family stay for a couple of nights. The pools are awesome with water slides and a little splash pad for the littlest ones. Great sunset views. Clean spacious rooms.
Stayed 2 nights in Sep 2021

10/10 Excellent

Kayley

Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and close to multiple things. The staff was friendly and nice. Snorkeling close by and nice beaches.
Stayed 6 nights in Jul 2021

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Stayed 6 nights in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
It was fine, but compared to other resort on the area not my favourite. Quite dense and concentrated - lots of buildings crammed onto the lot. Impersonal - large property without much of a customer service feel to it. You have to walk far to get places. Small rooms. Huge parking lots filled to the brim so tough to get parking and is full not many options so had to walk far. Not many amenities open at this time. It was okay for the price point but not great. Would not go back to this one.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So relaxing but it would be great if check out us aroundn12 noon and check in is 300 pm
Stayed 1 night in Apr 2021

8/10 Good

Kerry

Liked: Cleanliness, room comfort
QR lame
Check in could not process the QR code from safe travels. Make sure you have access to the safe travels site.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very accommodating. Great pools! The grounds are always clean.
Stayed 7 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Too Crowded and Expensive
The place was over capacity and packed. No one was wearing masks when walking around the property or boardwalk areas. We received a ticket for parking in the designated parking garage, even after registering with the property as advised. I would not stay here again.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for our wedding. The staff was friendly and the room was nice. We loved the pool and the onsite restaurants. We will definitely stay here again and would highly recommend it.
Stayed 5 nights in Apr 2021

10/10 Excellent

Christine

Stayed 3 nights in Apr 2021

4/10 Poor

Angela

false advertising
parking was very limited. The whole reason for us staying there was to enjoy the bar and restaurants without having to leave the property but everything was closed and it didn't say that anywhere. I get that things are closed due to COVID, but that has to be stated and notadvertised as being on the property. nice but not worth the money.
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveler

Traveled with family
Room was way too small for the price paid. On top of that nothing on the property was open - only the pool bar which you had to stand up at- ridiculous - we immediately checked out and went back to the condo we had been staying at. Twice the size for less money. The only thing I can say nice is the beach was nice - that’s it.
Stayed 4 nights in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Nov 2020

8/10 Good

Vikki

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Property conditions & facilities
Please update your entry area. Looks dated. Pool area is nice.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Very clean rooms. Lots of pools and plenty of activities for the kids.
Stayed 1 night in Jan 2020

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous view and lots of activities
Friendly staff, variety of pools and activities to choose from. Gorgeous views and walkable from a variety of restaurants and shops. Only downfall is we had a handicap shower the spray nozzle shot directly into our face and made it difficult to shower, they did try to switch the nozzle head but still made for a challenging shower experience.
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2019

4/10 Poor

Mo

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Room was incorrectly advertised as Ocean View while the water was all hidden behind palm trees. All we could see from the room balcony at an angle was palm trees.
Stayed 4 nights in Nov 2019

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

6/10 Okay

No, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front you pay more for and unable to see ocean from room until you get onto patio.. other competitors in the are have better rates with better views
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent and the suite was perfect.
Stayed 5 nights in Oct 2019

10/10 Excellent

Frank, Springfield Oregon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and grounds. Our oceanfront room with a balcony had a small kitchenette with sink, microwave, "dorm fridge," utensils, plates, etc. which really came in handy. Views were spectacular. Pool is spectacular. Starbucks by the pool is spectacular. Proximity to Whaler's Village is a bonus. Staff were all friendly and helpful.
Stayed 7 nights in Oct 2019

4/10 Poor

Vince

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beautiful landscape and amazing pools...however, we didn't get the room that we booked. Paid $1300 / 2 nights for an oceanfront villa, we got a villa but with a pool view in combination with ocean view. When asked to be moved, the managment explained all oceanfront rooms had been offered to the time share customers. Thus, there was nothing they can do at that point. The room has no complementary water bottles and refreshment like fruits. Very disappointed for a 5 star hotel like this, would not recommend it. Save your money and explore the island.
Stayed 2 nights in Oct 2019

10/10 Excellent

Kin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice and clean room.
Convenient location to the Whalers Village shopping mall (10 minutes walk at the ocean side) Easy 8 minutes drive to Lahaina where good food, huge banyon tree and Luau restaurants. Hotel is nice and clean. The only not so good is the self parking garage. The parking space is smaller than usual. So practice your parking skill before you come. :)
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Valet and Bell Desk were top notch. People at check in were not overly pleasant and room was not ready til 5pm.
Stayed 3 nights in Oct 2019

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The amenities on site were very nice to have. Great views of the ocean. The property was also very clean.
Stayed 2 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Oceanfront Hotel at Lahaina!
great hotel, nice room, great pools and gym, housekeeping excellent, great pool bar, nice lawn with great views for relaxing, excellent salt water pool, access to beach and ocean front walking trail and parks. Starbucks is on site.The only not so good: restaurant food menu needs to improve.
Stayed 8 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Reservation booking combined two parts. This meant checking out after 1st night and waiting 6 hours to chec in for 2nd two nights. This was not in the best interest of the guests.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity of our room to the beach. The staff was great. Always willing to help and meet our needs.
Stayed 4 nights in Jul 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This single day stay was actually just a day early check in to our 8 day stay here. There is a lot to do in this area. I like that Whalers Village is a short walk away on the beach walk.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 9 nights in Apr 2019