Ratings based on 2,070 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Henderson, NV

Great location and great staff.

Posted Aug 27, 2015
Pros: Most everything
Cons: Bed adustments
Location: Perfect location for all of our activities.
Everything just excellent here. Would definitely stay here again. Bed a little to firm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Beautiful view.

Posted Aug 27, 2015
Pros: The view. The complete atmosphere. Torches lit everyone on property, all evening.
Cons: Towels on pool chairs are removed if left for a half hour, making it difficult to keep your seat if you go for a swim or lunch.
Location: Great location. Other dining options right along the beach. Lahaina very hereby.
Oceanfront rooms have fantastic view of beach and pools. Rooms are comfortable. Staff is friendly and helpful. True Hawaiin experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice ocean front view

Posted Aug 26, 2015
Room is a bit too far away from the main lobby and restaurant
4 out of 5
Recommended
for Families
by A verified traveler from california

Nice hotel next to the black rock

Posted Aug 24, 2015
Pros: Room, direkt beach access,
Cons: Pool:more umbrellas, people reservating sun lounger with towel early in the morning, waiting in line on the reseption
Location: Scuba diving, snorkeling, Trips around the island, stand up paddle, long walks on the beach, jumping of the black rock, aktivities from hotel
Big balkony with oceanview, nice poolarea, not enough umbrellas, shuttle service to the next supermarket, Excellent diving base with very friendly and helpful guides, breakfast buffet 31 Dollar, dinner :main dish about 35 Dollar,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Pros: Grounds are breathtaking. My daughter described it "as walking through a postcard".
Cons: Felt "nickeled and dimed" fee to park the car every night, daily "resort fee" which was for simply using the pool.
Location: Lots! Whaler's Village, Front Street, many good restaurants.
Overall very good. Our room was very comfortable, the grounds are beautiful. We liked being able to walk right onto the beach. Staff at the front desk did not make us feel welcome, they were not warm or friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
Great hotel in a great location. Only problem was couldn't really snorkel at Black Rock due to constant hazard of kids jumping off the cliff right where you'd want to be.
3 out of 5
by A verified traveler

View was the best part of the stay.

Posted Aug 22, 2015
Pros: The view and the area.
Hotel seemed dated and the room had a very musty smell to it.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Decent hotel

Posted Aug 20, 2015
The hotel was nice. It was at the beach. It had a nice snokeling facility at the beach. There were many restaurants closeby. There were bugs in our room and upon request they sprayed our room. The Whalers village had nice restaurants which were walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

good hotel, good location, good snorkeling.

Posted Aug 19, 2015
Pros: great location.
Cons: not sure really.
Location: snorkeling at black rock is awesome. shopping at whalers village is near (walking distance). lots of boats for snorkeling leave close to this hotel.
everything was great. good service, clean rooms. minor thing is that on a beach one of the foot showers was a bit flaky but it wasn't the only one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, friendly staff...

Posted Aug 18, 2015
Pros: Great location! Right on the beach.
Location: Lots of shops and places to eat near the resort.
Very nice hotel, friendly staff, beautiful surroundings. Had a lovely time.