Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Nice

Posted May 28, 2015
Nice..the roosters was a small issue but after a day or so. I didnt even notice them. Next door
Comment from Hotel Management
May 29, 2015 by Manager, Hotel Management
Hello, Gutt. Thank you for visiting The Gardens at West Maui. We appreciate your generous review and are happy our next door neighbors weren't too big a nuisance. It would be our pleasure to serve you again the next time you're in Maui. Mahalo!
4 out of 5
Recommended
for Getaway With Friends
by D Scott from Dillon, CO

Good Deal for the Price

Posted May 16, 2015 on Hotels
I had a great time in Maui and my stay at the hotel lived up to my expectations. The full kitchen and other amenities were quite welcomed. The King bed was great, however it didn't take long to figure out that the fold out mattress from the couch worked more comfortably on the floor. The location of the hotel was very convenient for beach and golf access, though the neighboring roosters grew tiresome after a few days.
Comment from Hotel Management
Aug 1, 2015 by Manager, Hotel Management
Hello, D Scott. Thank you for choosing The Gardens at West Maui. We are glad you had a great time on Maui and delighted we met your expectations. Our spacious guest units, with their numerous convenient amenities, make any visit that much nicer. Please accept our apology for the noise nuisance caused by our next door neighbos. Unfortunately, it is not illegal to house roosters and we are unable to rectify the situation. Thank you once again for your visit. We appreciate your generous comments and hope you will consider us the next time you're planning a visit to Maui.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

bussiness stay

Posted Apr 2, 2015 on Hotels
ok for the price
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Thank you for your visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Good price

Posted Mar 28, 2015
Everything in Maui is expensive. This hotel was very reasonable compared to other places . Nice beach across the road but you do have to go through a time share villa to get to it. Room was fairly big. Nice room.. Kitchen had everything you would need. The grounds are small. There is a pool and hot tub. Facilities are not used a lot. This is just a place to sleep. Not a resort. Could hear the roosters but the do stop at night. The main thing was I couldn't hear the party in the next room which is major for me. I am a light sleeper.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Aloha, Luckster. Thank you for visiting The Gardens at West Maui. We are happy we could provide you with satisfying accommodations and hope you will consider us again on your next visit to Maui.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plymouth MA

Posted Mar 27, 2015
Nice Location within walk of two great beaches Napili Bay and Kapalua Bay and a beautiful shore walk from Kapalua bay to Fleming State Beach. 2 nice golf courses nearby a short walk from one. Excellent snorkeling and boogie/surfing.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Aloha, David. Many mahalos for your wonderful review. We hope you will consider us again on your next visit to Maui.
4 out of 5
Recommended
for Couples
by A verified traveler

garden spot ?

Posted Mar 3, 2015 on Hotels
Accommodations were fine, staff was helpful...only problem was early wake up call from roosters next door.
Comment from Hotel Management
May 9, 2015 by Manager, Hotel Management
Thank you for your visit. We are pleased we could offer you satisfying accommodations and that you found our resort staff helpful. Please accept our apology for the roosters next door. If only they came with a volume control.
4 out of 5
Recommended
for Couples
by Randy from Pennsylvania

Nice Get-a-way

Posted Mar 2, 2015 on Hotels
Great time. Great location. Nice little hotel for the price. If you need a lot from the hotel staff, probably not for you. But, if you are like us, and don't need much from the staff - this was fantastic. Very clean pool. The only real "complaint" I would have is, there were rooster somewhere nearby. They made their presence known all day long. Didn't bother us, but may bother others.
Comment from Hotel Management
May 2, 2015 by Manager, Hotel Management
Thank you, Randy! We are delighted you had a nice stay and hope you will consider us again on your next visit to Maui.
2 out of 5
by A verified traveler

close to beach, but that's about it

Posted Feb 22, 2015
This is not a hotel u wanna stay at if u like having a good night sleep. The neighbors next door are loud, burn garbage during the day. And not to mention the roosters that crow all day long. It's like a form of torture. The room is outdated, and the bed is very uncomfortable. There is nothing for kids at this place, so would not recommend this place to families with small children.
Comment from Hotel Management
Mar 6, 2015 by Manager, Hotel Management
Thank you for your visit and feedback, Wes. We are disappointed we did not make a more favorable impression and wish you a wonderful next visit to Maui wherever you should stay.
3 out of 5
Recommended
for Couples
by A verified traveler

Will not stay here again

Posted Feb 12, 2015 on Hotels
We would not stay here again. Bed very uncomfortable with plastic topped mattress cover. Situated between the driving range at Kapalua ( which you could only see if you were able to get a suite on the upper level of block 2 or 3) and a home that kept numerous chickens / roosters that started crowing at 4am and continued all day!! Very small bathroom and ants in kitchen. We were very glad to leave.
Comment from Hotel Management
Apr 18, 2015 by Manager, Hotel Management
Thank you for your visit and feedback. We are disappointed we did not meet your expectations and wish you a wonderful next visit to Maui wherever you should stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Texas

Perfect for us...

Posted Feb 5, 2015
Great location on the North end near great beaches, but away from mega crowded hotels and resorts. The oft maligned roosters next door was no problem for us as we were up before them anyway due to the time difference. Leni at the front desk is the best, as she handled cheerfully our few requests.
Comment from Hotel Management
Mar 6, 2015 by Manager, Hotel Management
Aloha, and thank you! We are delighted you enjoyed your visit and found our location to your liking. We'll be sure to pass along your compliments to Leni. She will be delighted you singled her out for her courteous customer service. Thank you so much for sharing your complimentary remarks. We hope to have the opportunity to serve you again sometime. Mahalo!