Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Xterra accomodation

Posted Nov 4, 2015
Maui is expensive. This place was the cheapest I could find. It's a 10 min ride/20 min walk to Crowne Plaza. The room was huge. The kitchen was well equipped. The bed was comfy. The roosters were not a problem to me. The decor was not to my taste but it was very clean I would recommend this as reasonably priced Xterra accomodation but not as a luxury place to spend your day relaxing.
Comment from Hotel Management
Nov 12, 2015 by Manager, Hotel Management
Thank you for choosing The Gardens at West Maui. We are pleased we could provide you with affordable accommodations in a convenient location. We hope to see you next year. Mahalo!
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego

close to my family,and beautifully taken care of

Posted Oct 10, 2015
Pros: see above
Cons: I was really happy...any issues I had were resolved right away
Location: napili bay and Kapalua bay seahouse restaurant...Kapalua golf course(best in the world)..close to Lahaina ...FOOD!!!!!
I loved that it was right next to the Kapalua golf course...so pretty..walking distance to napili bay and the seahouse restaurant...and my family lives on the west side of beautiful Maui..perfect....home away from home...had room 102....very clean ..full kitchen...washer and dryer...2 bathrooms ..2 giant TV's..Ive read people don't like the roosters in the morning...from this room never heard them unless I went to see them by the pool...nice pool and Jacuzzi..just all around peaceful and clean...thanx to the nice folks in the office....will come back....you cant beat maui for beauty..and the Gardens at Kapalua will help you plan any day trips or even just a snorkel...
4 out of 5
Recommended
for Couples
by Roseann from Lacey

Lovely Garden Hotel

Posted Sep 12, 2015 on Hotels
Loved the outdoor bbq in the pool area! Prepared several meals there. The beach is very close and lovely for viewing sunsets.
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Thank you, Roseann! We appreciate your visit and kind words.
4 out of 5
Recommended
for Families
by A verified traveler

Napili

Posted Jul 31, 2015 on Hotels
Hotel is great for the budget minded traveler. Fully stocked kitchen, washer/dryer, and even had dish detergent, and laundry detergent. Big comfortable beds, lots of towels for pool and showering. Appeared to be newly remodeled. Location is awesome. A market is 1 mile away, beach across the street (beautiful), best snorkeling about 5 miles away, and plenty of local places to eat in a shopping center that is a close drive. Pool is pleasant. BBQ grills are brand new and work fabulously. Save a ton of $ by hitting Costco upon arrival and eating in as a family. THE NEGATIVE - right next door are 2 homes. One house had probably 50 roosters, or more (no exaggeration) that would start going off at 3.30 every morning. Bring ear plugs!! We would stay here again for sure. Just get a room towards the back to avoid the rooster issue. A great place for the price.
Comment from Hotel Management
Oct 10, 2015 by Manager, Hotel Management
Aloha! Thank you for your visit and feedback. We are pleased we had everything you needed for a satisfying stay. It is great to know we met your expectations for value, amenities and location. Please accept our apology for the roosters. Unfortunately and despite our best efforts, Maui ordinances permit our neighbor to keep the birds. We apologize for the disturbance. We are pleased you would stay with us again despite this issue, and look forward to your next visit. Mahalo!
5 out of 5
Recommended
for Families
by Michael lee

awsome..will be back for sure

Posted Jul 23, 2015 on Hotels
the staff was amazing, check in was a breeze,had a great time will be back for sure.. what a great way to for a stay vacation..
Comment from Hotel Management
Oct 10, 2015 by Manager, Hotel Management
Aloha, Michael lee! Thank you so much for your visit and wonderful review. It was a pleasure to serve you and we hope to see you again sometime soon. Mahalo!
4 out of 5
Recommended
for Personal Event
by Matthew

Great Location, Nice Rooms, Bad Chickens

Posted Jul 3, 2015 on Hotels
Clean rooms, kitchen with all the necessary supplies, nice sized porch looking out towards golf course. Friendly staff. Great location close to beaches and restaurants. Roosters from next door will get your morning started early (4am) allowing you to maximize your holiday potential. I would stay here again.
Comment from Hotel Management
Sep 19, 2015 by Manager, Hotel Management
Thank you, Matthew! We are pleased we could provide you with satisfying accommodations. We are also happy our resort staff displayed plenty of Aloha spirit and that you found our location convenient to a variety of desirable offerings. Thank you so much for choosing The Gardens at West Maui. It would be our pleasure to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Nice

Posted May 28, 2015
Nice..the roosters was a small issue but after a day or so. I didnt even notice them. Next door
Comment from Hotel Management
May 29, 2015 by Manager, Hotel Management
Hello, Gutt. Thank you for visiting The Gardens at West Maui. We appreciate your generous review and are happy our next door neighbors weren't too big a nuisance. It would be our pleasure to serve you again the next time you're in Maui. Mahalo!
4 out of 5
Recommended
for Getaway With Friends
by D Scott from Dillon, CO

Good Deal for the Price

Posted May 16, 2015 on Hotels
I had a great time in Maui and my stay at the hotel lived up to my expectations. The full kitchen and other amenities were quite welcomed. The King bed was great, however it didn't take long to figure out that the fold out mattress from the couch worked more comfortably on the floor. The location of the hotel was very convenient for beach and golf access, though the neighboring roosters grew tiresome after a few days.
Comment from Hotel Management
Aug 1, 2015 by Manager, Hotel Management
Hello, D Scott. Thank you for choosing The Gardens at West Maui. We are glad you had a great time on Maui and delighted we met your expectations. Our spacious guest units, with their numerous convenient amenities, make any visit that much nicer. Please accept our apology for the noise nuisance caused by our next door neighbos. Unfortunately, it is not illegal to house roosters and we are unable to rectify the situation. Thank you once again for your visit. We appreciate your generous comments and hope you will consider us the next time you're planning a visit to Maui.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

bussiness stay

Posted Apr 2, 2015 on Hotels
ok for the price
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Thank you for your visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Good price

Posted Mar 28, 2015
Everything in Maui is expensive. This hotel was very reasonable compared to other places . Nice beach across the road but you do have to go through a time share villa to get to it. Room was fairly big. Nice room.. Kitchen had everything you would need. The grounds are small. There is a pool and hot tub. Facilities are not used a lot. This is just a place to sleep. Not a resort. Could hear the roosters but the do stop at night. The main thing was I couldn't hear the party in the next room which is major for me. I am a light sleeper.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Aloha, Luckster. Thank you for visiting The Gardens at West Maui. We are happy we could provide you with satisfying accommodations and hope you will consider us again on your next visit to Maui.